What's New?

With updated Salesforce Content Recommendations, users can now view relevant recommended content on Accounts, Contacts, and Leads in addition to Opportunities. As an admin you can use more granular fields to set rules for content recommendations. For example, you can now recommend content with the tag 'Medical' for accounts with the industry 'Healthcare'. You can also now select which categories sales reps see as part of their content recommendations, and hide sections you don't want visible. As a sales rep, you can now find and share more relevant content for sales conversations based on details such as an account's industry.   

Find out more here:

• Salesforce Content Recommendations
• Share recommended Showpad content in Salesforce

Slide-level analytics expands our content analytics offering by letting you get more granular information on your content stored in Showpad. With this feature, you can easily drill down into any slide or page in a document, or group certain slides together for reporting. This allows you to get data on what sellers prefer to use internally, or what captures your prospects' interest – page by page within a document.

Find out more here:

• Drill down with Page-Level Analytics

With improved administrative capabilities, you can now save time by managing content and users at scale.
With bulk editing of assets, you can manage large content repositories with ease. It allows making changes to any asset property - including release and expiry dates - in bulk.
Second, Showpad's improved user management functions give administrators an overview of all user groups and now has advanced filtering and sorting options. 
Lastly, with the ability to toggle My Files and Asset Comments on or off by user group, you can control who has access to these functions. You can control access for resellers, or gradually roll out these features to your team.

Find out more here:

• Bulk edit assets
• View and edit group details and bulk edit users
• Enable My Files and Asset Commenting by user group

Showpad users and external participants of a Shared Space can now manage their email notification settings. This will help them get notified on what matters most to them, to stay informed for a better sales experience.
For customers that have one of our CRM integrations, you can now track content shared and invites sent in Shared Spaces to your CRM – giving a complete overview of all shares made through Showpad.

Find out more here:

• Use Shared Spaces to interact with prospects

Showpad’s Admin Email Digest delivers insights into content usage and platform adoption right to your inbox. Friday mornings, admins receive an email with a recap of the most popular assets, most active users, and most popular search terms for the past 30 days, as well as which content is about to expire if you’ve set any expiration dates. You can see what content is trending upwards. These actionable insights help you to determine what content you’ll need to create next, to make better strategic decisions as a result. You can unsubscribe from the digest at any time in your account settings.

Find out more here:

• Receive weekly insights with the Admin Email Digest

Create visually-appealing, on-brand Pages that organize content around a specific topic or persona so sales can have more contextually relevant conversations with buyers.
Using a drag and drop interface, marketers can easily build a responsive Page by mixing and matching various content blocks to incorporate photos, product descriptions and relevant assets as well as links to Experiences and other Pages. Showpad administrators can create Pages with a modern, visually-appealing design aesthetic that supports your overall content marketing strategy and deliver a consistent buyer experience on all platforms.

Find out more here:

• Create visually appealing Pages to organize content

With support for embedded media in PowerPoint, videos and GIFs embedded in PPTX
and PPSX files will now play from Showpad on any device.
As an admin, you can manage and distribute rich PowerPoint presentations to users like any other piece of content. Once distributed, users can find, present, and share these assets with ease. These changes are applied to assets that are uploaded after today's release.

Find out more here:

• Uploading Microsoft Office documents

Showpad users can now save a personal email signature so it will be included in any email sent through Showpad on iOS and the Web app. Users can also fill out their contact information in a  sales rep profile, and prospects can access their contact information from within the About section in the Shared Content Viewer.
Prospects will receive shared content embedded in the email as hyperlinks for a seamless buyer experience.

Find out more here:

• Create an email signature and complete your sales profile
• Sharing assets from the Share screen

With Showpad’s improved Salesforce integration, you can now enable mapping Showpad Shares to custom objects in Salesforce. The updated Salesforce configuration menu has an option to select which custom objects you want to log activity to. This allows you to combine your existing Salesforce workflow with Showpad’s sharing insights.

Find out more here:

• Log Showpad activity to custom objects in Salesforce

By using the Showpad integrations with Outreach and Salesloft, users and admins can quickly find and share content through their preferred sales engagement tool. Dynamic links allow for each individual interaction from recipients with shared content will be tracked – allowing you to perfectly time and tailor your follow up, and gauge your recipient’s level of interest. 

Find out more here:

• Share Showpad content using the integration with Outreach
• Share Showpad content using the integration with Salesloft

By using the Marketo and Showpad integration, users and admins can quickly find and share content to use in Marketo emails using the Showpad for Chrome extension.
Dynamic links allow tracking for each individual interaction from recipients with shared assets. This gives more insight into how leads are engaging with content. 

Find out more here:

• Using Showpad's email integration for Marketo

Locking pages lets you, as an admin, keep control of mixing and matching the content by grouping proprietary and regulated information. You can now lock a range of pages in the asset permissions on the Online Platform. Document pages will always be grouped together in shares, collections, and Shared Spaces.

Find out more here:

• Lock document pages to have them shared together

Cloud for Customer (C4C) is part of SAP's cloud solution and it manages customer sales, customer services, and marketing activities. Connecting your favorite CRM tool with the relevant Showpad sharing activities is a powerful combination. It keeps your sales reps engaged in C4C while still seeing the Showpad sharing activities.

Find out more here:

• Enabling Showpad and C4C integration

Microsoft Dynamics 365 is a cloud-based ERP and CRM enterprise system. Connecting this CRM tool with the relevant Showpad sharing activities is a powerful combination. Showpad shares are logged as Task (activity) objects on a Dynamics 365 object. Enable this integration to keep your sales reps engaged in Dynamics 365 while still seeing the Showpad sharing activities.

Find out more here:

• Enabling Showpad and Dynamics 365 integration

Users on Showpad's Android app can quickly share content anywhere by creating a sharing link or URL. The link to shared content is copied to your clipboard, so you can paste it into another sharing or messaging app and gain insight into what happens after you send it out. Also available on iOS.

Find out more here:

• Generate a link to share your content

Sales reps can now navigate through Advanced Experiences on Showpad for Outlook to find and share content in whatever way is familiar to them. With Showpad for Outlook, sales reps can access Showpad content using their Outlook account and track how their prospects and customers interact with it. Already available on Showpad for Chrome.

Find out more here:

• Find and share content using Showpad for Outlook

A new option has been added to sharing on Android so that sales reps can now decide whether or not the recipient of the content can download an original copy of the created Share. This is extremely helpful when sharing personal and confidential documents from a MyFiles channel. Already available on web, iOS, and Gmail plugin.

Find out more here:

• Sharing content with Showpad
• Upload content to your personal channel

Navigation analytics are now tracking activity for content on Android! Get a more in-depth understanding of the conversation paths taken by your sales reps when they are working with customers and prospects. Being able to view how reps navigate through an Experience will aid you in making content decisions that lead to more closed deals. Not only can you visualize what approaches are most effective, but you can utilize the available filters to see the most common pathways as well as the ability to drill down into the insights on detailed pages. Already available on web and iOS.

Find out more here:

• Track sales paths with Navigation Analytics

Sales reps can now share URLs to prospects and customers from their Android devices. This includes the ability to log activity related to that URL, which gives you flexibility on what and how users share content with Showpad. This feature is also available on web and iOS.

Find out more here:

• Upload files to the Content Library

Easily keep track of messages you've sent offline with Outbox for Android. When you're sharing content with prospects while your device is offline, you can now navigate to an Outbox feature in your Share section to see any pending shares. Once you're back online, your shares will send as normal!

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• Managing unsent files and Collections

When users are searching keywords to find content on Android they will now also see relevant video assets. Existing and new videos will be transcribed so that words found in their transcriptions will populate them as search results, even if the keyword isn't in the name of the file.

Find out more here:

• Using the search functionality

When users are searching keywords to find content on iOS they will now also see relevant video assets. Existing and new videos will be transcribed so that words found in their transcriptions will populate them as search results, even if the keyword isn't in the name of the file.

Find out more here:

• Using the search functionality