What's New?

Record and transcribe sales conversations with Showpad's newest add-on, MeetingIQ. Sales reps can worry less about taking notes during meetings and focus more on engaging with their prospects, and admins and sales managers can gain valuable customer insights from reviewing meetings, as well as pinpoint any gaps that may require extra training. Using MeetingIQ, sales reps can easily invite a Bot to their sales meetings who will record and transcribe the call down to a who-said-what level. Users can find their recordings as well as their teammates' within their Meetings tab, allowing them to learn from one another.
Meetings can be shared, downloaded as an .mp4, and added to Shared Spaces. This feature is available in English only.

Find out more here:

• Enable and configure MeetingIQ as an admin
• Guide to using MeetingIQ as a user

With updates to Showpad's content analytics, admins can better understand asset usage in context to filtered divisions, channels, or tags. New fields also allow for deeper insights into an asset's sharing activity providing numbers on shares via Gmail and Outlook. The marketing Top Content table can now be exported with one row per asset on the table, or one row per asset and selected channels.

Improvements to content User analytics also allow for better understanding of user's engagement with the context of selected groups. Additional fields have been added to give further insight into for user engagement including collections created, in-app downloads, and My Files uploads, among others. The All Users table can be exported with one user per row, or one user per row and selected groups, which can help compare Showpad engagement across groups. 

Find out more here:

• Discover the preferred sales content with Content Analytics
• Explore Content User Analytics to view user engagement details 

Folders can now be hidden in Experiences when they are empty. This can be particularly useful when you are building out your content structure and planning a system of organization. If this feature is enabled, users won't see the folders until they are loaded up with content. 

Find out more here:

• Using folders to structure your content

Admin integrations now include the ability to link multiple Google Drives. You can link one personal or Shared drive to each different Division. Content will automatically sync to your library to keep it as up to date as possible.

Find out more here:

• Sync Google Drive content with Showpad

Users can now make changes to Google slides from within Showpad. Collaborate with your team and get notified when a slideshow has changed since you last saw it, with the option to quickly update and continue with your presentation. Users can download slides from Showpad and edit their own copies, as well as adding their own presentations via My Files.

Find out more here:

• Edit Google Slides to personalize your presentations

The Advanced search bar allows you to search based on expanded criteria easily. From tags to language, location and more, it means less time spent looking for your content and more time using it. Admins can to categorize tags in groups with optional tiers to make the search process and structure of content and Experiences more pleasant for users.

Find out more here:

• Using the Search functionality
• Manage and categorize your existing tags

The Locale filter option within your Library allows admins to organize content and Experiences by language and location. Create one Experience and give it up to 20 language options, then categorize it so that everyone sees it in the right language and context. Set up content profiles for users so that they automatically get relevant content based on their region, projects or area of expertise, and preferred language(s).

Find out more here:

• Use the locale function to categorize assets and Experiences
• Creating Content Profiles for your Users

Admins can publish assets with helpful recognition to the content author whose name will be visible across Showpad. With the ability to edit assets in bulk, it has never been more simple to add tags, locale information, add or delete authors, and much more all at one time.

Find out more here:

• Add content authors to Library assets
• Edit multiple assets simultaneously

With the introduction of avatars, you and your team can upload and adjust photos from the Web app that will be displayed on Showpad Coach. Visible on the Web app and iOS, avatars will give you a personal sense of who is reviewing courses, submitting paths, and more. 

Find out more here:

• Using Avatars in Showpad Coach

It’s possible to record PitchIQ submissions on the iOS app so that you can submit your knowledge on the go. Sales reps can now record and submit PitchIQ videos via webcam on iOS, making it easier for them to demonstrate their expertise from anywhere.

Find out more here:

• Recording and submitting PitchIQs

It’s now possible to take Coach paths and courses on Android devices. For learners on the go, log into the Showpad app for Android and see what has been assigned, what’s in progress, and complete courses on a phone or tablet for speed and convenience.

Find out more here:

• Completing courses with Coach
• Following a learning path 

Showpad’s Web app supports 11 language options. This means that one language can be swapped to another with the click of a button - you can go from French to English and back without buying a ticket.

Find out more here:

• Use your preferred language in Showpad

You can now add a custom logo to your organization’s login screen in the Showpad Platform. The new custom login logo feature allows you to customize Showpad’s login screen to better match your corporate branding. If you decide not to add a logo, you will see the Showpad logo by default.

Find out more here:

• Customize the app's login logo

Instead of jumping straight into the Present tab after signing in, users on Showpad's Web app will see a new Home Screen. The Spotlight messages at the top highlight important announcements about updated content and recently published coaching materials.
Beneath these Spotlight messages, a section with recommended content or coaching materials shows tiles with automatically generated recommendations.

Find out more here:

• Understanding the personal Home Screen for users
• Creating Spotlights as an admin and understanding Home Screen Recommendations

With LearnCore becoming Showpad Coach we've updated the course creation tool for a better experience for admins and promoted members who manage content and learning for their users. This tool will still look familiar, but we’ve added some bonus functionality to help make courses more flexible. This includes a short answer panel, due dates for panelists, and the option to add a custom course cover image.

Find out more here:

• Guide to coaching users with courses

All customers have access to a centralized content library for enablement and training. Both Showpad Content and Showpad Coach customers will be able to store collateral and training materials in one location where they can be used in courses, Experiences, and Pages. Furthermore, content that is created within a course will be saved to the library available for future use.

Find out more here:

• Upload files to the Content Library

For organizations that require separate content repositories whether for location-based reasons, confidentiality, or something else, Showpad offers divisions as a means to manage more complexly structured organizations. Each division is its own content library but it is possible to share content across divisions. This also allows for more granular permission options when promoting users within a division.

Find out more here:

• Tailor content to your organization's structure with Divisions

The Showpad Platform now offers more granular permission options when promoting users within divisions. This includes specifying whether they manage users, content, courses, or reporting. This flexibility provides more flexibility in how admins, managers, and users interact with their Showpad account.

Find out more here:

• Delegate permissions to Promoted Members in Divisions

Showpad now provides a centralized user management flow for admins and certain promoted members. Streamlined user and group creation along with integrated sales and learning platform user management, this new offering allows larger organizations to more easily manage many users across different teams. We've also introduced the Manager role for both Showpad Coach and Showpad Content. This will allow sales managers to be more involved in direct coaching for their teams.

Find out more here:

• User roles in Showpad