What's New?

Users on Android are now able to manage their own files in the My Files channel. My Files has replaced the My Uploads channel and offers extra functionality to users. Not only can they now upload their own files, but they also have the flexibility to manage their assets in folders and use various sorting options. As always, content uploaded in My Files can be easily presented, shared and tracked through Showpad.

Find out more here:

• Upload content to your personal channel

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With Showpad’s first integration with LearnCore, users can access their sales readiness, content, and engagement tools all in one spot. When a LearnCore course is synced to Showpad, any changes automatically update to Showpad, so your team can feel confident their information is up-to-date. This integration enables sales teams to use Showpad’s powerful search and intuitive interface to discover and access both the sales content and training they need in one solution, resulting in better buyer interactions and greater sales success.

Find out more here:

• Sync LearnCore courses to Showpad

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Showpad's integration with SharePoint has gained some improved features for content synchronization. Specific column naming conventions are no longer necessary to sync properties to Showpad. Now you can map multiple choice columns as individual tags to Showpad. In addition, you have the option to include the column name with the tags to help differentiate between values in multiple columns. You will also be able to sync various asset permissions to Showpad depending on the column configuration in your SharePoint account.

Find out more here:

• Use SharePoint as your content source in Showpad

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The more complex or spatially-oriented a product is, the wiser it is to adopt a visual selling strategy. 3D assets offer customers a whole new world of immersive experience as they can see with their own eyes exactly what to expect. By supporting 3D models on the Web app, iOS, Shared Spaces, and the content viewer for prospects, Showpad enables salespeople to deliver a visual selling strategy that immerses prospects in any type of product, delivering an interactive and differentiated buyer experience. 

Find out more here:

• Using 3D and AR to immerse buyers in your products
• Upload 3D assets to facilitate an immersive buyer experience

Deliver a better, more immersive buyer experience on iOS to transform how buyers learn about your products, by using augmented reality to show buyers virtual products within the context of their actual environment. By supporting augmented reality use cases, Showpad is helping its customers transform selling discussions by allowing sales to carry an unlimited number of products, regardless of size, and enabling deeper, more interesting conversations for even the most complex products. 

Find out more here:

• Using 3D and AR to immerse buyers in your products
• Upload 3D assets to facilitate an immersive buyer experience

Easily sync the content stored in your cloud repositories with Showpad. This eliminates the work of uploading documents manually and having to track whether the most updated content lives in Showpad. Manage your content from your cloud storage platform as before but now trust that the content you want is being pushed to Showpad regularly. Edit the configuration at any time to add or delete files as needed.

Find out more here:

• Sync your cloud content with Showpad

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Now you can use the Showpad Edit tool to modify more than just Powerpoint files. With this update, you can now also edit Word and Excel files and add them to your My Files channel. In addition, Office 365 for Business users can edit these files with Office Online to be automatically uploaded to their personal channel. Both allow for the ability to track activity on modified files and their original versions.

Find out more here:

• Modify and track Microsoft Office Desktop documents with Showpad Edit
• Use Office 365 to edit files and track in Showpad

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The Showpad Support team lives to facilitate an effortless experience. We expanded this site with an online community where you can talk with other Showpad fans. In the community, you can help and inspire each other with tips and tricks. You can share with other fans what you love about Showpad. It's accessible for admins, users, and developers, making it easy to find topics in which you are interested. We look forward to your participation!

Find out more here:

• Community guidelines
• Explore how to get help in your Showpad quest

Sales teams can share URLs to prospects and customers just like they would other assets. This includes the ability to log activity related to that URL giving you flexibility on what and how users share content using Showpad. Set permissions and gather usage reporting in the Online Platform. Existing URLs are now converted to URL assets with this release.

 

Find out more here:

• Add assets to the content library

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Showpad's marketing content analytics is now extended to include Microsoft Office files that have been modified by sales users. Admins can view details on each customized version and track them to the source document. They can view these assets to see what changes were made and what is working for their sales teams. Easily see what collateral is most effective, including those files that have been tweaked or altered.

Find out more here:

• Discover preferred sales content with content analytics

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With the improved Showpad for Chrome extension, you can use the Gmail plugin as you always have but now you have the option to share content directly from your Chrome browser. Using this new feature, you create a link to your selected content or you can automatically insert that link into several social sharing platforms. Now you can leverage popular sharing methods to distribute content to others while still tracking engagement with your collateral. The Gmail plugin is part of the extension package but can be used as a standalone for those who prefer sharing via their Gmail account.

Find out more here:

• Introduction to Showpad for Chrome
• Install and connect Showpad for Chrome
• Find and share content using Showpad for Chrome
• Using Showpad for Chrome in Gmail

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Admins can now increase their sales teams knowledge by integrating MindTickle learning tools with Showpad. By automating the flow of series and courses from the LMS into a designated part of Showpad, you can be confident that sales reps have quick access to the information they need to have better sales conversations. Track the activity of these tools as assets to guarantee your team is ready with all the right facts to best position your offerings.

Find out more here:

• Sync MindTickle learning with Showpad

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For customers of Azuqua, you can now configure an integration between Showpad and either Bynder or Widen using this connector. Set up FLOs to automate certain actions regarding the assets stored in these repositories. This eliminates a lot of the manual work behind managing content between two systems. It also allows your Digital Asset Management system to remain the single source of truth for your collateral.

Find out more here:

• Integrate your DAM with Showpad using the Azuqua connector

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Users can connect their Google Calendar and Zoom account under the Present tab in Showpad's Web App. Once connected, they can get an overview of their online meetings, past meetings, and launch any upcoming ones straight from Showpad. They can easily download recordings of the past meetings they've had with prospects without leaving the Web app. 

Find out more here:

• Start online meetings from Showpad

Administrators using Showpad’s channel package can assign different license types to indirect sales users (partners and resellers) and direct sales users. This makes it easy to identify what license type a user has, ensuring streamlined user management and reporting. When activated, all users have a direct license type by default. Showpad’s channel package allows for an unlimited number of partner licenses. Direct license types users remain limited. Together with the new license type, we introduce bulk editing functionality so administrators can easily update any existing users.

Find out more here:

• Differentiate direct and partner licenses

It can be a timesaver to pass on specific Showpad information to your other marketing and sales platforms. Creating automated workflows saves time for sales and marketing teams by allowing them to stay in the same application. Through webhooks, you can build event-based and custom-built integrations for your organization. Webhooks trigger events that can be used to perform actions in your integrations and other, custom middleware platforms.

Find out more here:

• Use webhooks to automate custom platform actions

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We've improved the overall layout of Content Recommendations for Salesforce, providing sellers with a clearer overview of the available recommended content and what to do with the suggested assets. You can now easily see which content is recommended to share for an opportunity, review the popular content of your organization, and learn from internal content to prepare for a meeting with your prospect. 

Find out more here:

• Share recommended Showpad content in Salesforce

Users can now easily manage their personal files with the My Files tab. This allows them to upload their own content, organize it into folders, and track all the activity within Showpad.

 

 

Find out more here:

• Find and share content using Showpad for Outlook

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We assist our customers in becoming GDPR compliant by adding more flexibility to our Online Platform, mobile apps, email plugins, and integrations. The new Privacy tab in the Online Platform provides you more granular control over the privacy settings. We included the options to request active and informed consent from users and prospects. Your users and their prospects can execute their right to be forgotten.

The iOS home screen has a new makeover to better equip your sales reps to share content in a cleaner and more branded environment. By updating the design to include a Present tab and a Personalize tab, we've made it easier for reps to organize their content for easier navigation. This updated layout also allows for a new home screen that will have a more visually appealing look with cover images and give prospects a strong first impression.

The Present tab will now house all marketing content that was formerly the Content tab. The Personalize tab will contain Collections and My Files, the new name for My Uploads. The home screen will contain the dynamic images provided by admins and allow users flexibility in how it is structured.

Find out more here:

• Upload content to your personal channel
• Build an immersive layout with cover images

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Find out more here:

• Allow users to edit PowerPoint files using Showpad Edit
• Modify PowerPoint files using Showpad Edit

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Showpad now gives you a more in-depth understanding of the conversation paths taken by your sales reps when they are working with customers and prospects. Being able to view how reps navigate through an Experience will aid you in making content decisions that lead to more closed deals. Not only will you be able to visualize what approaches are most effective but you can utilize the available filters to see the most common pathways as well as the ability to drill down into the insights on detailed pages.
Navigation Analytics will be available on Mapper and Atom initially, followed by other Experience channels in the future.

Find out more here:

• Track sales paths with Navigation Analytics

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Shared Spaces is granting users more control over content distribution and sales conversations. By utilizing these secure and collaborative spaces, users can have conversations, content, comments, and more all in one place. Access is by invitation only so users can ensure that content remains secure and visible to intended customers or prospects. Furthermore, the Insights of Shared Spaces will give a more robust overall view of what content is engaging prospects and how to drive your marketing goals to successful deals.
Shared Spaces is currently available on the Web app. This will be supported on our other platforms shortly after.

Find out more here:

• Use Shared Spaces to interact with prospects
• Customize a shared space for users with sharing themes

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Showpad's integration with Marketo allows you, as a marketer, to use Showpad data on one of the leading marketing automation platforms. The integration passes powerful insights around shared content and content views in Marketo. Combining Showpad and Marketo improves your lead scoring and helps you to set up personalized marketing campaigns.

Find out more here:

• Drive marketing automation with Marketo integration

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Users of Showpad on iOS can quickly share content stored in Showpad anywhere by creating a sharing link or URL. The link to shared content is copied to your clipboard, allowing to paste it into another sharing or messaging app.

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The latest version of the Showpad for Outlook add-in will no longer show the update banner for users who have the add-in deployed via the MSI package. This will improve the user experience and eliminate confusion when updates are available but are managed by users' IT department. The latest release also provides support for Cover Images.

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Our new home screen introduces resized channel thumbnails, and cover images for channels. These images allow marketers to create an immersive layout for their team, and for sales to deliver a more intuitive presentation experience to buyers. Marketers can upload a preview image, or select a default image for all channels. Sales reps can freely reorder channels to resize them and expose prospects to your company's branding as soon as they start sharing their screen.

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The Showpad Developer Platform will help you build integrations and Experience Apps in a cost-effective way. Through our new website, developer.showpad.com, we're making our Software Development Kit and API Services available to you, helping you to easily utilize Showpad's APIs and to build custom Experience Apps and integrations.

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Leverage your personalized content, at every step of the sales cycle. The Showpad Web app now has three tabs to quickly find what you need: Present, Personalize, and Share. In the Present tab, you, as a sales rep, can see clear Channel previews to locate the content you're looking for quickly. We added the Personalize tab to give you a dedicated place for your collections and personal uploads. In Share, you still have access to all relevant sharing information. The same structure will be rolled out to our mobile devices soon.

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User content analytics will support the new Personalize tab, by giving marketing insight into all content uploaded by sales for the first time. Marketers can stay in control of what sales is doing by being able to track how salespeople use personalized content uploaded into Showpad, and by viewing all files that are being used.

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Perform a detailed search if you’re looking for specific content in the Showpad Windows app. Our engine searches for filenames, titles, and text within any text document. To offer excellent results, we look for words that more or less match your search terms. We included a useful autocomplete feature to give suggestions as you type.

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You can perform a detailed search if you’re looking for specific content in the Showpad Android app. Our engine searches for filenames, titles, and text within any text document.
To offer excellent results, we look for words that more or less match your search terms. We included a useful autocomplete feature to give suggestions as you type.

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You can now log emails to Salesforce in the Showpad for Outlook add-in. You need to have the Salesforce integration enabled in your Showpad account to use this feature. This release will also log emails without Showpad content attached in Salesforce and will auto-suggest names as you type. This saves time by sharing content without sacrificing the benefits of logging your activity to Salesforce.

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We recently improved the tracking of content when you create your shares. On Showpad's latest iOS version, we now show the date, device type and at which location the content was opened. You can quickly look for prospects and share insights with our new search function.

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You can now perform a detailed search if you’re looking for specific content in Showpad's iOS app. Our engine searches for filenames, titles, and text within any text document.
To offer outstanding results, we look for words that more or less match your search terms. We included a useful autocomplete feature to give suggestions as you type.

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Use SharePoint Online as a content source for managing your valuable content. Our Showpad Connector automatically syncs documents and properties to Showpad. Your SharePoint Online documents are optimized in Showpad to make them ready for use in our apps and email integrations, online and offline.

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Next to Showpad's push notifications, sales reps can now get notified of prospects' interactions with shared content via email. Reps have the freedom to choose whether to enable email notifications on the web app simply by using the toggle shown here. For those who prefer email or do not use the mobile app, this is a great way to get fast updates on what prospects are engaging with.

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We improved our Announcements feature to share more elaborate updates with your sales reps. Send messages via notifications and emails at their local time. Add Showpad content directly in an announcement. Modify a scheduled message before it's sent when you discover that unfortunate typo. You can now gain insight into who read your announcements.

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You can now configure your connection details in the Showpad for Outlook add-in. If your company uses a proxy server to allow or deny connections, it is possible to enter the connection details.
Showpad for Outlook lets you effortlessly send content from Microsoft Outlook. This saves time by sharing your content from your preferred email platform. 

 

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With Showpad’s Analytics API, you're able to download raw analytics data as a CSV file. When is an asset viewed and how long is it viewed for? When was an asset shared, who shared it, and with whom? This granular data can be used in your own BI solution. Combine it with other data sources in your organization, and run custom analysis on it to build powerful reports.

 

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We improved the tracking of content when you share via our email plugins and generated links. We will now show the date, device type and at which location the content was opened. You can quickly look for prospects insights with our new search function. This improved feature is now visible on Showpad's Web app, the Online Platform, our Windows app, Salesforce and MS Dynamics integrations.

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As a sales rep, you want your prospects and customers to browse through your products and services on your Windows device. We released Kiosk mode in our latest Windows app, to keep viewers locked inside Showpad. This is extremely convenient on tradeshows where you can easily hand out your device and don't need to think about someone viewing private information.

 

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Sales reps can now decide whether or not the recipient of the content can download an original copy of the created Share.
We enabled this feature on Showpad's Web app and in our Gmail plugin.
This is extremely helpful when sharing personal and confidential documents from your My Uploads channel.

 

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Sales reps have a more relevant search experience in Showpad for Outlook and Showpad for Gmail. We show the most recent search queries and display a top three of content relevant to the search. Users will no longer have to remember the name of an asset to find it, as a full-text search allows to search for phrases and keywords that are in a specific document.

 

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With Showpad Experiences, sales and marketing can work together to exceed even the most educated buyers' standards. As an Administrator, create beautiful sales experiences, no matter what kind of device your sales reps use. Simplify complex sales conversations and differentiate yourself from the competition with our amazing Atom, Mapper, and Selector Experiences.

 

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Generate reports in Salesforce to identify the content that has the highest impact on sales opportunities and revenue.
With this new feature, called Content ROI, you can now see how much revenue is associated with an individual piece of content within Salesforce.

 

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With our latest iOS release, you can easily keep Salesforce information up to date and relevant by logging content shared via Showpad's iOS app. The relevant Salesforce data is automatically populated when creating a Share. All your sharing activities in Showpad are logged as a task in Salesforce, with references to your Opportunities, Contacts, and your Leads.

 

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You can now perform a detailed search if you’re looking for specific content in Showpad. Our engine searches for filenames, titles, and text within any text document.
To offer excellent results, we look for words that more or less match your search terms. We included a useful autocomplete feature to give suggestions as you type.

 

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We keep improving Showpad's Online Platform for you. When uploading an awesome PDF file, so amazing that we have difficulties optimizing it, you can now select to use the original version in Showpad instead. Easily switch between Microsoft Office file extensions .doc and .docx versions when you update your content.

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As an administrator, you are now able to decide if assets can be shared or downloaded.
These separate file permissions help you to have more control over how your users and prospects can use content in their asset library. For example, content can be shared by users, but not downloaded by prospects.

 

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