To facilitate the best sales experience, we recommend you maintain an up-to-date operating system and run the latest version of the Showpad app. We add great new features regularly, and the most recent updates will provide the best functionality for you and your team.
More memory on your device will provide a smoother experience. The amount of storage you need depends on how much content is assigned to your Showpad account.
Key Features
- Have enough memory and storage available
- Update your OS, web browser, and the Showpad app regularly
- The Showpad app can't be downloaded on an SD-card for safety and security reasons
You need this to succeed
Showpad mobile apps and Web app
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iOS |
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- Use iOS 14 or iOS 15 to receive the latest Showpad app updates.
- Always update to the latest Showpad app version for the best experience
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Android |
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- Have Android OS 7.0 or higher installed to install the latest version of the Showpad app
- You need at least Showpad app version 2.1.2
- Always update to the latest Showpad app version for the best experience
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Windows Desktop |
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- Windows devices that have Windows 10 (Version 1083 - April 2018 update), Windows 11 installed
- Access to the Windows store
- For optimal performance, enable automatic updates for Showpad on your Windows device
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Web app |
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- We recommend using the latest version of the following browsers: Google Chrome, Safari on macOS, Mozilla Firefox, Edge for Windows 10, 11, Edge (Chromium)
- For admins, the Online Platform must be accessed through a standard desktop browser
- If working with an outdated browser, a message will show up, indicating that your browser is not compatible
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Note: Larger companies might have an update policy where browser and app updates are not installed automatically. This might cause Showpad to stop working correctly.
Contact your IT team to check browser and app versions and for updating your system to a compatible version.
If your mobile device has these requirements, make sure to download and install our app.
No download is necessary when using the Web app.
Showpad email plugin requirements
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Showpad for Chrome
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- A Windows or Mac computer
- Google Chrome web browser
- A Gmail account
- The chrome web store lets you know if the plugin is compatible with your device
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Showpad for Outlook
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- Microsoft Windows 8.1, 10 or 11 installed
- Microsoft Edge, Edge (Chromium)
- Microsoft Outlook 2010, 2013, 2016 or 365
- An email account connected in Outlook
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