Give users more permissions as Promoted Members Updated February 05, 2025 08:06 Delegate control of specific aspects or tasks in your organization or Divisions by assigning extra permissions to users. A Promoted Member is a regular user who is granted additional permissions to allow them to configure the content structure, Courses and Paths, Users and User Groups, tags, filters, and more. An admin can determine their Promoted Members' level of access by selecting specific permissions as needed. See how it looks Key features Grant additional permissions to another user Delegate control to a Division manager Choose permissions granularly Promote members in single Division instances You need this to succeed Plan: eOS Expert, eOS Advanced, eOS Professional Previous plan: Showpad Content Essential or higher Permissions: Administrator Prerequisites: Groups assigned to the selected Division User(s) to promote The quick way Click the gear icon to open the admin settings. Click Divisions on the left side menu. If you have various Divisions, select the one in which you want to promote a user. Note: You can only promote users who are in a user group assigned to the selected Division. Click the Promote a Member button and choose a user from the menu. Select the permissions by checking the relevant boxes. Select the Notify user via email box to send details about the new role. Click Save. Do this step by step Click the gear icon at the top right corner to open Settings. From the left side menu, click Divisions. If you have various Divisions, click the dropdown to select the one to which you want to promote a user. Note: You can only promote users who are in a user group assigned to the selected Division. Click the Promote a Member button. Select a user from the dropdown menu. Select the checkboxes to give the Promoted Member corresponding permissions. Manage Content: Add, remove, and change content in the organization. Add and edit Sharing Themes. Manage Experiences: Add and update Experiences.Note that duplicating Experiences across Divisions can lead to the creation of new tags in those Divisions (even without 'Manage Tags' permission). Delete Experiences: Permanently delete an Experience. Manage Tags: Create and edit tags. Manage Courses & Paths: Create Courses and Paths to assign to users and have access to My Team Hub. Manage Discussions: View and manage users’ discussions under Collaboration. Manage Spotlights & Announcements: Create and distribute Announcements and highlights to users. Manage Users, Groups & Content Profiles: Create and manage users, groups and Content Profiles in your organization. Promoted Users without the "User Management" permission have "Read-Only" access to the list of users from their Division. Reporting: View Reports. Select the Notify user via email checkbox to email the Promoted Member the details about their new role. Click Save. To demote a user anytime, return to Settings, Divisions, and click either Edit to change specific capabilities or Revoke All. Back to Top See how it looks for your users Promoted Members will see different tabs in Showpad's Admin App depending on the options you enable as an administrator. Here you can see how it looks for some Promoted Users on Showpad's Admin App: Manage Users & Groups is disabled Promoted Members will always see the users within the organization.If the Manage Users & Groups permission is not activated, your Promoted Member will not be able to add, update, and remove users. Back to Top Manage Content & Experiences is enabled, while Delete Experiences is disabled To ensure only purposeful removal of Experiences, users with this setting disabled do not have the Delete option within the Experience settings. Back to Top Manage Spotlights & Announcements is enabled This user can reach other users by sending Announcements or creating spotlights. Note: As a Promoted Member, the Announcements sent to 'All Users' will only be received by the users assigned to the Division(s) in which you're promoted. Back to Top View Reporting is enabled The user can access Reports but not edit Courses, content, or users. Related articles API actions in HTML content Give users more permissions as Promoted Members Create a Showpad user Assign groups and users to managers and direct managers See your team members learning progress in My Team hub: Members