2024

Pass a test to skip a Course

September 4, 2024

An assigned Course may cover information a learner already knows. An admin can now allow learners to take a test to confirm their understanding of the material. If the learner passes, they can skip the Course and proceed to their next enablement activity. This enhancement personalizes each learner's journey based on their existing knowledge.

AI-generated CRM recommendations

September 4, 2024

Introducing a powerful new feature for admins: Showpad AI-driven recommendation policies. Admins can now efficiently automate the creation of recommendation rules. Showpad AI will intelligently analyze your defined key objects and fields, delivering relevant content and Course recommendations with precision. This enhancement streamlines your workflow, reducing the need to manually define detailed rules while still ensuring your teams have the most pertinent content at their fingertips. 

Sunsetting support for iOS 16

September, 2024

With iOS 18 launching soon, Showpad will stop updates and new features for iOS 16. The app will still work, but we recommend users update their devices to keep receiving the latest enhancements.
When an update is needed, users will be notified directly in the Showpad iOS app.

Read more about supported operating systems here.

Explore the beta Admin App

August 7, 2024

Introducing a new, more intuitive, efficient, and powerful tool for managing your Showpad organization’s content and settings.
Now, you can try our new Admin App beta. It’s designed to enhance ease of use, streamline content management, simplify training and coaching, and refine reports and analytics.
We’ve also added several new features to make task completion more productive. The beta Admin App is being gradually rolled out. You can access it via a toggle within the Online Platform and switch back at any time.
While the beta focuses primarily on content management, not all features from the Online Platform are available initially. Your feedback during this beta phase is invaluable.

General Comments on Shared Spaces

August 7, 2024

New Shared Space general comment functionality enables participants to easily ask questions, share follow-ups, and update each other within the Shared Space.

This new functionality lives alongside the current ability to comment on assets within Shared Spaces.

Learn more about General Comments in Shared Spaces.

Upload content to My Files from within Outlook 365

August 7, 2024

Sellers can now upload content to their My Files when using the Showpad for Outlook add-in. This allows users to still receive activity insights on their shared content, whereas attaching ad-hoc content to the email would not provide such data.

Learn more about using the Outlook 365 add-in.

Audio and video playback improvements

August 7, 2024

Sellers can now play video and audio files in the background while using their device for other tasks, even on the lock screen.
The Showpad iOS app recalls the last playback location so you can resume exactly where you left off. This time-saving feature gives sellers new enablement opportunities.

For example, sellers can use it to prepare for their next meeting by listening to a relevant audio file during their commute.

Enable the new playback settings and enjoy video and audio on the go.

New SharePoint connector

August 7, 2024

We are excited to announce the launch of our new SharePoint connector, which now features a comprehensive dashboard showing the sync status of your assets.

As Microsoft is phasing out the current integration method, customers should note the upcoming timelines and impacts. If you wish to integrate a new SharePoint site, please use this updated integration for seamless connectivity and management. 

Your existing active SharePoint connection will still work normally. However, it can't be migrated to the new connector at this time.

New Create button

June 5, 2024

With the Create button in the menu bar, you can now compose an email, create a Shared Space, make a new Collection, and start a Showpad Video from anywhere on the Web or Windows Desktop app. This intuitive feature saves you time and effort, allowing you to focus on what’s important.

See how to compose an Email Share with the Create button.

Enhanced engagement insights for Shared Spaces

June 5, 2024

We’ve added an engagement dashboard to Shared Spaces. Now, you can discover the content buyers are drawn to and view a quick summary of participant engagement. Click the three dot menu on your Shared Space and select Engagement Insights to see an overview of participant involvement with actionable insights.

Learn more about Shared Space engagement insights.

Analyze localization effectiveness

June 5, 2024

With the newest question-based analytics dashboard, ‘How effective is my localization strategy?’, admins can learn about how their asset variants and placeholders are performing among users. View detailed data by country, language, or asset, and compare asset performance on visually comprehensive charts.

Find out more about the new dashboard here.

Autolog Shared Space buyer invites

June 5, 2024

For Shared Spaces already logged to an account or opportunity, Showpad will automatically log to your CRM when an external participant invites someone to the Shared Space. This update ensures visibility to sellers in their CRM on their Shared Space activity.

Support for AI-asset summaries in more languages

June 5, 2024

AI-asset summaries can now be generated for documents in all of Showpad’s supported languages. Sellers can now utilize these quick question and answer style FAQs for more of your localized assets.

Read more about the additional languages supported by AI-powered asset summaries here.

Recommended content in Shared Spaces

June 5, 2024

Sellers can now access recommended content in their Shared Spaces. Relevant assets are shown based on CRM data related to the opportunity or account the Shared Space is linked to.

Read about adding content to Shared Spaces here.

Tag Scorecard updates

June 5, 2024

Marketing and enablement admins can now surface Coach and Content data in one place with Tag Scorecards. By selecting a tag from an analytics dashboard table, the Scorecard will deliver a holistic overview of performance with insights into Coach and Content data.

Learn more about Tag Scorecards here.

Improved Showpad for Gmail plugin

May 31, 2024

We introduce an enhanced Gmail sharing experience, mirroring our Web App's interface for easier content sharing directly from your email.
Existing Chrome extension users will benefit from an automatic upgrade, ensuring a smooth transition.

See how to install Showpad for Gmail

Scorecards to compare assets and tags

May 8, 2024

Administrators can view asset and tag scorecards to quickly compare content performance and understand the overall impact of their enablement efforts.

Scorecards provide more detailed information on an asset or tag’s performance and allow admins to select another asset or tag to compare its data against.

Read more about Scorecards here.

New Course viewing experience

May 8, 2024

Learners can now take lessons, tests, surveys, and PitchIQs in an all-new Course viewing experience. We have modernized the Course Viewer with intuitive navigation, allowing users to track their progress more efficiently. This includes a Course overview that updates automatically.

After each Course, learners can give valuable feedback to help your enablement team improve seller learning.

See how to complete a Course in the new Course Viewer.

Manager insights into Team Competencies

May 8, 2024

Managers can view Team Competency Insights with a new actionable dashboard in the My Team hub. This allows them to compare their team’s overall Competency score against previous assessments and identify team members with the most significant improvement opportunities. From there, they can swiftly perform recommended actions, which include Course recommendations, peer coaching, and scheduling 1:1 sessions.

By leveraging these team competency insights, managers can proactively transform sellers into top performers.

Learn how to maximize your team's potential with Team Competency Insights.

Enhanced search functionality

May 8, 2024

Sellers can now find the content they need more quickly with our upgraded search engine. The search functionality grasps a user's intent and search context, ensuring accurate search results even if their phrasing doesn't exactly match the keywords. Additionally, the new search translates queries to find content in different languages.

See how to get the most from your search query.

Flexible language management

May 8, 2024

Teams working globally and in multiple languages now have additional language controls in Showpad. Sellers can easily change the language within the Web or Windows Desktop apps. In addition, when admins set the language locale property on assets, sellers can filter search results, and Classic Experience content by language.

With improved language management, both buyers and sellers can enjoy a more personalized experience.

Find out how to change the language in the Windows Desktop and Web apps

Learn how to filter search results by language

Recommend learning content in your CRM

May 8, 2024

Courses are now included in CRM recommendations, so users can find learning opportunities when it matters most. As an admin, configure recommendation rules to deliver learning content specific to your CRM data, such as opportunity or deal stage, so sellers see what they need in the most relevant context.

To ensure users find relevant recommendations in their CRM, set up recommendation rules for your CRM.

Learn how to create recommendation rules here.

Content Recommendations on custom and non-sales Salesforce objects

May 8, 2024

Content Recommendations help administrators create rules that suggest the most relevant content and courses for each sales conversation in Salesforce. Now, you can effortlessly integrate them into custom and non-sales Salesforce object layouts, such as Cases or any custom object you defined specifically for your sales process.

Learn how to create recommendation rules here.

Embed Showpad directly in MS Dynamics

May 8, 2024

Sales reps can now access the Showpad Web app from within their CRM, including MS Dynamics. This allows for increased access and adoption of Showpad as a sales enablement tool, as reps can use it without ever having to leave their CRM.

Learn how to embed Showpad in MS Dynamics.

Content Reporting Export

May 8, 2024

Importing Showpad data into your own custom business intelligence tools is now easier than ever. The Analytics Export App is a powerful tool available for the Admin Settings of the Online Platform that enables admins to extract Showpad data so organizations can optimize their sales and marketing efforts and drive better business outcomes with advanced analysis.

See how to install and use the Analytics Export App

Shared Space Quick Actions

May 8, 2024

Streamline collaboration, enhance productivity, and drive momentum with Shared Space Quick Actions. Sellers and buyers can integrate tools to collaborate throughout the deal cycle.

The first apps to arrive are plug-and-play calendar integrations, ensuring that all participants in a Shared Space have a fast and efficient way to schedule meetings.

Find out how admins can set up Shared Space Quick Actions

Learn how users can add Quick Actions to Shared Spaces

Automated Content Builder App Improvements

May 8, 2024

We have enhanced our Automated Content Builder (ACB) app with drop-down menus and an image uploader for your forms, and there are out-of-the-box transformers available to use. Retrieving Salesforce data has also become more efficient, and you can easily add images using URLs. Additionally, users can save ACB documents directly to Collections.

Refer to our ACB Guide for more details.

Asset Connect dashboard data

May 8, 2024

Admins syncing their content to Showpad using Asset Connect can now access a new dashboard within the Online Platform. The dashboard provides insights into the content synced from your DAM to Showpad and provides details on the sync function. The Metrics tab displays an overview of synced content activity, and the Events tab goes into more granular detail on each sync, providing details related to the sync, such as failure reasons.

Read more about the Asset Connect dashboard here.

Dynamic sharing link improvements

May 8, 2024

We enhanced the standard sharing workflow across our Web app and Windows Desktop App, seamlessly integrating Dynamic Sharing Links. Now, you can effortlessly generate links for Marketo or Outreach email templates, campaigns, and sequences, facilitating efficient tracking of individual recipient engagement.

See how to generate a link for your Share.

Select content from Advanced Experiences

May 8, 2024

Now available on both the Web app and Windows Desktop App, you can select content from Advanced Experiences just as easily as from Classic Experiences. With the enhanced content picker, assets can be seamlessly added to Shares, Shared Spaces, Outlook, and Collections.

Proactive content assistance with LibraryIQ

February 7, 2024

As an admin, you have a new assistant in your Content Library. LibraryIQ uses AI to suggest relevant groupings of your content for action. There are three categories that LibraryIQ surfaces for you to review. Files without a defined language are grouped so you can quickly assign a language property to them. Regional variants of the same asset are identified, making it effortless to link localized content. Additionally, LibraryIQ finds duplicate assets and gives you the tools to decide what to keep, update, or remove.

Reach out to your CSM to enable this new feature.

Find out how to improve your library’s organization with LibraryIQ

Enhanced distribution insights

February 7, 2024

As an admin, you can now see where each asset is used in your Showpad instance. On the info tab of an asset’s details pane, you can view how often the asset is used and where it is located. Click on each location to see the location-specific details you need to make informed decisions about the governance of your assets.

Learn how to see where each asset is used in your library

Improved Page and Homepage navigation

February 7, 2024

Admins can now highlight key information on Pages and Homepages by adding a Table of Contents block that links directly to Header blocks. Header blocks are anchor tags to which images, text, and buttons can link. By using these two new content blocks, admins can add navigation and organization to Pages and Homepages. Direct your users to relevant content by providing them with improved Page navigation.

This feature is available for customers with the Showpad Content Plus and Showpad Content Ultimate packages

Learn about adding content blocks to Pages
See how to add content blocks to Homepages

Efficiently tag Courses in bulk

February 7, 2024

We’ve improved the enablement process so admins can now apply or remove tags to multiple Courses in the Coach Library simultaneously. Select the Courses and click Edit to adjust the tags. Now, it’s much quicker to categorize and manage Courses with tags.

This feature is available for customers with Showpad Coach.

Learn how to apply tags to Courses in bulk

Introducing AnalyticsIQ

February 7, 2024

Joining our question-based analytics dashboards, AnalyticsIQ allows admins to further visualize insights about their marketing content usage and engagement using generative AI. Type any question related to the analytics dashboard you’re viewing to get actionable insights and a better understanding of the data.

This feature is available for all Showpad packages.

Read more about diving deeper with AnalyticsIQ.

PitchIQ review panel changes and more editing capabilities

February 7, 2024

Admins now have more flexibility and freedom to edit PitchIQs that have already been published. Add or remove reviewers from published PitchIQ panels, as well as edit the PitchIQ due date and change which reviews count towards the official score post-publishing.

The options for PitchIQ panel reviewers have also undergone changes, with the idea of avoiding more outstanding reviews for users’ PitchIQ submissions. You can now choose between two manager options as well as named individuals, selecting specific colleagues to review a PitchIQ.

This feature is available for customers with the Showpad Coach Plus package.

Review the PitchIQ panel settings here.

Provide customizable templates with the new Automated Content Builder app

February 7, 2024

This powerful Showpad app empowers sellers to tailor documents and presentations to prospects' context and industry-specific needs.

Create templates that serve as dynamic frameworks, where placeholders are mapped to user-input data or external sources like Salesforce and APIs. When a user creates a document from a template, the data retrieved is automatically inserted into the document's placeholders.

This saves time and effort in creating tailored presentations and enforces brand standards.

Reach out to your CSM to enable this new feature.

Read more about the Automated Content Builder app.

Shared Spaces emails in local language for buyers 

January 3, 2024 

External Shared Spaces participants will now receive notification emails in their local language, providing a consistent localized experience. The language used in notification emails is based on the browser language settings at the time of the user’s last visit to the Shared Space.

See how Shared Spaces work for buyers.