Experience Popularity: Which Experiences are most popular?

Note: This article is about the new beta Admin App, which is still in development. Changes may occur. Please provide feedback directly in the beta app.

The more traffic an Experience receives from your sellers, the more important it becomes to ensure it’s up-to-date and relevant. The Experience Popularity dashboard provides info on how many sellers interact with your Experiences and the last time they were maintained. Easily compare and visualize preferred Experiences with the metric of your choice (unique views, time spent, and unique visitors).

In this dashboard, we define popularity by unique views, time spent, and unique visitors.

Key features

• Filter data by Division/Library, timeframe, and user groups
• Learn how different Experiences perform
• Compare popularity stats for different Experiences such as unique views, time spent, and unique visitors
• Print or generate a PDF of full or filtered data
• Export full data set to CSV or XLS

You need this to succeed

• The beta Admin App enabled
• Feature availability depends on your subscription package
• Showpad Web app with administrative or Promoted Member reporting capabilities
• Activity within your Showpad instance by users

See how it's done

The dashboard is divided into the following sections:

• Filtering
• Popularity trends
• Comparison graphs
• Experience popularity overview
• Printing

Filtering

Use filters to alter the data presented in this dashboard. The Experiences presented in all dashboard sections are based on the Division/Library, User group, and Date range filters you've chosen. By default, the selected options will be all the Divisions/Libraries you have access to, all applicable user groups, and a 90-day range.

You can:

• Choose to view data for any or all of the Divisions/Libraries you have access to.
• Choose the user groups you wish to filter for.
• Select the timeframe, choosing from 7, 30, 90, 180, and 360-day periods.
• Hover over the filter and click on the three dot menu to reset the data to default or refresh the available options.

Performance trends 

Experience Views
The first box presents the total number of unique views Experiences have received in the selected timeframe. Below, you'll see how this compares to the previous timeframe.

If the value is higher, the arrow is green and pointing upwards. If the value is lower, the arrow is red and points down. An orange arrow indicates the trend is the same, or the difference is insignificant, for example, less than a three percent change. The goal is to have the green arrow pointing upwards as this means your Experiences are being viewed more often than it was in the previous timeframe.

View Time

The second box presents the total time spent viewing your Experiences in days within the selected timeframe. Below, view how this compares to the previous timeframe.

Views over Time

The third box presents the number of unique users who viewed an experience in the selected timeframe. Below, you'll see how this number compares to the previous timeframe.

Insights

At the bottom of the section, the insights box shows how many Experiences your users engaged with, and how this compares to the previous timeframe.

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Comparison graphs

In the graph section, compare the top ten most popular Experiences by viewers, number of views, and view time. Hover over each metric to see details such as the metric name, value, percentage of the total metric value, experience type, and days since the last update.

To compare Experiences based on just one aspect, use the check boxes above the graph to view any variation of unique viewers, unique views, and view time.

To the right of the graph, view specific tips and insights related to your Experiences. The focus here is to ensure that you keep your most popular Experiences up to date. Find info on when the last time your most popular Experience was updated, so you can keep it relevant and optimized. Note, this information varies based on which filters are selected at the top of the dashboard.

Lastly, when no Division or user group filters are selected, you will see a third box with information about which Experience stands out in terms of usage from your sellers, and how your Experience types compare to similar organizations