Set a Cover Image for a Classic Experience

Note: This article is about the new beta Admin App, which is still in development. Changes may occur. Please provide feedback directly in the beta app.

Enhance your company's brand image by incorporating a high-quality Cover Image. These images help create a visually engaging layout for the sales team, enabling them to deliver a cleaner, more intuitive presentation to buyers.

If no Cover Image is added to an Experience, a default background will be automatically selected and resized. Users can also rearrange and organize these Experience previews on their Home Screen in their preferred order.

Note: Cover images are currently visible to users in the Content tab of Showpad's Web App, the Experiences tab of the iOS app, and Gmail and Outlook plugins.

See how it looks

Key features

• Create an immersive, branded layout 
• If no Cover Image is used, the Experience background and logo will be presented
• If there's no background or logo, the preview will display a default gray background
• Your users can re-order these Experience previews on their home screen
• Cover images and backgrounds are dynamically re-sized to occupy the entire screen

You need this to succeed

• The beta Admin App enabled
• Feature availability depends on your subscription package
• Recommended: A JPG or PNG file of 2400 pixels wide, in landscape format image that will easily distinguish your Experiences
• A Classic Experience

The quick way

1. Open a Classic Experience in the Experience Builder.
2. Upload your custom Cover Image.
3. Select a focal point.
4. Preview how it looks on your devices and click Save.

Do this step by step

1. Navigate to the Libraries tab.
2. If your organization uses multiple Divisions/Libraries, select the desired Division/Library from the top-left dropdown menu.
3. Select Experiences in the left side menu.
4. Click on the Classic Experience you want to customize.
5. At the top of the details panel, click Open Experience Builder.
6. Click Design and select Cover Image.
7. Select one of the following options:
   • Use auto-generated: By default, the Experience background is used as a Cover Image. You can preview how it looks on a desktop or mobile device on the next screen.
   • Upload a new custom cover image or select from previously uploaded images: Drag and drop the image or browse and select it from your device. Alternatively, select a previously uploaded image from the displayed options. Note: For an excellent result, we recommend a 2400 pixels wide JPG or PNG file.
8. Click Next.
9. Select a Focal point to highlight an important area of the Cover Image. Note: A focal point is not available for auto-generated cover images. To preview how the Cover Image will look for users on various platforms, click the screen icon and choose a view option: Desktop, Tablet, or Phone.
10. Click Save. The Cover Image will now be visible on the Home Screen of the user. When opening the Experience, users will still see the background you set.

Learn how to add a Cover Image to a Classic Experience on the current Online Platform.

Tip: Download Illustrator and Photoshop templates for Cover Images below.