Lock a Classic Experience to control content updates Updated March 21, 2025 10:14 When you change a Classic Experience in Showpad, it's saved automatically and becomes visible to users once they update their content. To prevent these updates from reaching users before you're ready, you can temporarily lock the Experience. This allows you to adjust the structure or content without immediately sharing those changes with users. While an Experience is locked, features like Download, Open in PowerPoint, and Edit are disabled for all assets, regardless of their individual settings. Note: Deleting folders while a Classic Experience is locked will still remove them for users. When you're ready for users to see the changes, unlock the Experience to push updates during their next content refresh. Note: If a file is updated while the Experience is locked, the new version will still be published immediately. Mobile users will see it when they update their content. See how it looks Key features Experience changes save automatically Users see updates once they update the content Lock your Experience to prevent auto-refreshing Unlock to allow users to interact with the updated Experience You need this to succeed Plan: eOS Expert, eOS Advanced, eOS Professional Previous plan: Showpad Content Essential or higher Permissions: Administrator, Promoted Member with Content permission The quick way Open a Classic Experience in the Experience Builder. Click the gear icon and select Lock. Do this step by step Navigate to the Libraries tab. If your organization uses multiple Libraries, select the desired Library from the top-left dropdown menu. Select Experiences from the left-side menu. Click on a Classic Experience in the Experiences library. In the Experience details panel, click Open Experience Builder. Click the gear icon to open the settings menu and select Lock. A notification that the Experience is locked will appear above the Experience preview. To unlock the Experience and let your users discover your changes, click the gear icon and select Unlock. Related articles Shared Spaces Usage: Are users using Shared Spaces? Duplicate an Experience to copy design and folder structure Record and submit PitchIQs Set folder icons in a Classic Experience Course Completion: Are my sales users completing Courses?