Unlink externally synced files in the Files library

You can sync files to your Files library via a Showpad App connector or integration with a cloud storage service such as SharePoint, Google Drive, Box, or the Content API. This allows you to have all your content and tags available in your Showpad Library.

To keep your external content management system as your single source of truth, assets synced to Showpad are not editable. The option to unlink a file allows you to unlink it from its original synced storage so you can delete or edit it as necessary.

When you make a file local, you can rename it, upload a new version, or remove it. However, you should remove the file from your external storage to avoid creating duplicates the next time you sync with it.

See how it looks

Key features

• More flexibility over files synced from an external content management system (CMS)
• Make files local to Showpad by breaking the link of their synced storage
• Delete, edit, and rename assets originally synced from an external source

You need this to succeed

The quick way

1. Navigate to the Libraries tab in the Admin App
2. Select All files to open the Files library
3. Click on an external file and select the Unlink external file icon

Do this step by step

1. Navigate to the Libraries tab in the Admin App.
2. If your organization uses multiple Divisions/Libraries, select the desired one from the top-left dropdown menu.
3. Select All Files in the left-side menu to open the Files library.
4. Click on a synced file to open its details panel. To identify a synced file, look for the externally synced icon appended to the end of the filename.
5. Click the Unlink external file icon at the top of the details panel.
6. Confirm you want to remove the connection by clicking Unlink. Remember to remove the file from your external storage before syncing again to avoid duplicates in your Showpad Files library.
7. You can now rename the asset, upload a new version, or delete it.
8. To unlink external assets in bulk, select all the assets you want to make local and click Unlink external files in the top menu. Confirm on the pop-up by clicking Unlink.

Note: When unlinking Google files from Google Drive, they are converted to Microsoft files. So Gslides become PPTX files, Gsheets become XLSX files, and Gdocs become DOCX.