What's in it for you
When you're getting started with Showpad, some basic terminology is very valuable to know. Here's an alphabetical summary of the language we often use to make your Showpad experience as effortless as possible. For administrators and users that are already familiar with Showpad, this helpful glossary can be used for explaining our great features in just a few words. Here's the ABC of Awesomeness:
| Activities | Showpad's reporting functionality in the Online Platform that gives administrators insight into how prospects interact with shared content from your organization. |
| Administrator | A content and user administrator, usually from the marketing department, who imports and updates presentable files for sales reps. An administrator also manages the users, sends out announcements and consults advanced analytics in Showpad's Online Platform. |
| Annotations | A user's ability to add comments to a file after it is uploaded into Showpad using text or emphasize certain areas with a highlighter or pen tool |
| Announcements | Administrators can push messages with important information updates to users. If enabled on their device, users see this announcement in a notification. |
| API Explorer | Showpad's tool to assist developers on how to most efficiently utilize and interact with our RESTful client-server API. |
| Atom Experience | This interactive Showpad Experiences channel can be used to analyze the needs of prospects. Sales reps can present their content in a visually and dynamic way with the Atom experience. |
| Augmented Reality | 3D assets placed in an interactive experience of a real-world environment and presented in Showpad. |
| Azuqua | A connector configured to facilitate an integration between Showpad and certain Digital Asset Management systems. |
| Channel | A channel organizes content in a structured and branded design. This content can be grouped by using folders and smart folders. |
| Channel builder | Create and update channels in the Channel Builder section. Add designs, customized folders, and sharing themes to your channels. You can control which users and which user groups have access to particular channels. |
| Checklist | Guides created by admins to instruct learners on tasks and courses they are required to complete. |
| Cloud storage sync | A connection between Showpad and certain cloud repositories that syncs content to Showpad automatically. |
| Collection | A personalized compilation of marketing-approved content that users can organize and present based on their prospects. |
| Comments | The ability for users to leave feedback on assets for other users or Administrators to view |
| Contacts | Users can sync contacts from other platforms and manually add them in Showpad. Furthermore, administrators have access and can export these contacts from the Online Platform. |
| Content | All files you upload as an administrator and all files you share as a rep can be described as content in Showpad. |
| Content analytics | Showpad's reporting functionality in the Online Platform that allows admins insight into how content is being used by sales reps in your organization. |
| Content Library | The section on Showpad's Online Platform where you upload your files and add corresponding properties, tags, and permissions. |
| Cover images | An alternative to a background or logo, these images allow for great visual appeal by dynamically resizing and allowing a chosen focal point to better show available channels in the Showpad app. |
| Curriculum | Compilation of multiple courses as part of a larger initiative. |
| Dashboard | The main screen you see when signing in as an administrator on Showpad's Online Platform. It shows widgets where you instantly see relevant statistics about content and app usage. |
| Division | An organization can be structured in different regions. The content and corresponding users in those regions can be managed independently from one another. You can easily configure and control this structure by using divisions. |
| Experiences | Showpad Experiences are guided and interactive channels for your sales reps. These interactive channels can start engaging conversations with prospects and customers. |
| Experience Apps | The ability to upload custom sales applications, created by your developers, into Showpad. |
| File property | Determine what you can do with particular content by changing the file properties in the Content Library. Share permissions, tags, and expiry dates are examples of these properties. |
| File type | The formats of content that Showpad supports. |
| Filter | A customizable tool within the Content Library allowing admins to find specific content quickly and easily. |
| Folder | A traditional folder where content can be organized manually within channels and divisions. |
| GDPR | General Data Protection Regulation. This requirement strengthens data protection for all persons in the European Union. |
| Global permissions | When content has global permissions, administrators can use these files from a global division in the channels of other divisions. |
| Global theme | The Global theme is a sharing theme that can be applied across all channels and divisions. |
| Gmail plugin | One of the functionalities in Showpad for Chrome that allows users to share and track content through their Gmail account. |
| Invitation email | An email that is automatically sent when an administrator creates a user. It provides information on how and where to log in to Showpad. |
| Kiosk Mode | A presentation mode on the Showpad app that disables most functionality while allowing viewers to scan through content without compromising confidential data. |
| Like content | Sales reps can like pieces of content as a way to group their content. |
| Microsoft Dynamics app | Showpad's integration that allows an organization to view their Showpad activity within their MS Dynamics platform. |
| Mapper Experience | The Mapper Experience lets you visually map products and services. Highlight specific products and features in a visually recognizable environment to make sales conversations interactive. |
| Marketo integration | A one-way communication which feeds Showpad data into your Marketo account for better marketing automation. |
| MindTickle | A Learning Management System that integrates with Showpad. |
| Mobile Device Management Configuration (MDM) | IT teams can manage applications on user's mobile devices across multiple providers. You can use our configuration to deploy Showpad on multiple devices at the same time. |
| My Uploads | A personal channel where sales reps can upload their content for sharing. The content is still trackable but not viewable by administrators. |
| Navigation Analytics | A visual mapping feature in the Online Platform showing all sales paths on Atom and Mapper experiences. Also provides reporting on most common paths. |
| Office 365 integration | The ability for Office Online users to edit Powerpoint, Excel, or Word files and have them automatically updated in Showpad. |
| Online Platform | The administrator portal of Showpad where you can manage content, users, view analytics, send announcements and configure additional features and integrations. |
| Outlook Add-In | An integration where users can share Showpad content directly from within their Outlook account when composing an email. |
| Owner | This is the first person that was created while generating the Showpad organization. The owner has administrator access to all areas of the Online Platform and also sees the billing information. Ownership changes must be requested to your organization's Success Coach. |
| Personalization analytics | The tracking of all edited versions of a marketing-generated asset in the Online Platform. |
| Personalize tab | This section in the app houses users' Collections and any files they customized and uploaded into their Showpad account. |
| Pitch IQ | A tool to practice and receive feedback on recorded pitches in LearnCore. |
| Present tab | The section in Showpad which houses all marketing content |
| Processing | The act of flattening files upon upload to Showpad so they can easily be viewed while not taking up too much space on a user's device. |
| Promoted Member | A Promoted Member is a regular user in a division who is granted additional permission. These permissions allow to set up and configure content structure, users and user groups, tags, and filters. |
| Push notifications | A feature where notifications can be pushed to a mobile device immediately or, if you use the Web app, you will receive an email notification. |
| Reports | The section in the Online Platform where administrators can generate content and user reports based on different criteria. |
| Salesforce Integration | Showpad's ability to connect with the Salesforce CRM to track Showpad activity within an organization's Salesforce account. |
| Salesforce: Contacts | The ability to sync Salesforce contacts to Showpad and log activity in Showpad back to those contacts in Salesforce. |
| Salesforce: Content Recommendations | A Showpad feature that uses machine learning to recommend content to sales reps in Salesforce, based on deal data and pre-configured rules. |
| Salesforce: Content ROI | A dashboard in Salesforce that allows marketers and sales reps to see which content leads to deals by incorporating Showpad data into their Salesforce account. |
| Salesforce: Meetings | The ability to log all activity within a meeting time frame to Salesforce. |
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Salesforce: Shares |
This allows users to view share data within their Salesforce instance. |
| Search | The name says it all - this is the tool used to locate content using various filter options to make finding desired content quick and easy. |
| Search in video | The ability to search for videos based on the automatic audio transcription provided via Google API. |
| Selector Experience | An interactive experience that instantly filters content based on criteria selected during a sales conversation. This dynamic channel narrows down what prospects want in just a few taps. |
| Sending domains | You can set up shares to show as coming from your domain instead of the default sharing@showpad.com address. This is accomplished by sending domains, a form of email authentication used to verify a sender's identity. |
| Share | The term used for content that has been sent to prospects. A Share has its activity tracked to determine the most useful content for deals. |
| Shared Spaces | A secure and collaborative space for users to invite external and internal people to view content, provide comments, and engage all stakeholders in the sales process. |
| Shared Content Viewer | When a prospect opens the shared content, it is presented in a branded environment, called the Shared Content Viewer. These environments are created by administrators by building Sharing Themes. |
| SharePoint Online Connector | A middleware connector that allows the syncing of content and their properties from SharePoint Online to the Showpad Content Library. |
| Sharing themes | A customizable design to match your branding when prospects view shares in the Shared Content Viewer. |
| Showpad for Chrome | A Chrome extension that supports sharing through the Chrome browser or via Gmail and through social sharing platforms. |
| Showpad for Salesforce | A downloaded app allowing users to see all Showpad activity logged as Insights information in Salesforce |
| Showpad Edit | A middleware tool to allow users to edit Powerpoint, Excel, and Word files on their devices without altering the original version. |
| Single Sign-On (SSO) | Functionality allowing users and admins to securely log in to Showpad and other platforms by using a central Identity Provider. |
| Slideshow mode | A basic feature that allows a user to turn on a slideshow (with or without a timer) of multiple files within a folder |
| Smart folder | A feature within Showpad where administrators can configure folders to automatically pull particular content with specified file properties. These criteria can be file types, specific tags, and division sources. |
| Sticky swiping | Allows you to do a quick swipe to navigate through pages of a multi-page document. To move on to the next file, you will need to a full swipe. |
| Subdomain | Another term for your organization used in your instance's URL before showpad.biz. |
| Tag | A label that admins can add to content to make it easier to manage, find, and organize, particularly with Smart Folders. |
| URL assets | A link that acts as any other asset in that it can be shared to prospects and have its activity logged. |
| User | Users are typically sales reps who present content with the Showpad app on their mobile device. These are the main users of the front-end of Showpad and share content with customers and prospects. |
| User Content Analytics | Insights and tracking data for personalized content uploaded by sales reps. |
| User group | A way to organize users in the Online Platform. Groups allow controlling which Divisions and Channels users have access to. |
| User analytics | Showpad's reporting functionality in the Online Platform that allows administrators insight into how and in what ways their users put Showpad to use. |
| Web app | The browser version of Showpad. Users can open the Web app on their laptop or computer to share content and to view sharing reports. |
| Webhooks | A tool that triggers specific actions based on certain events (content shared, viewed, or reshared). |
Note: You can see the availability of these features on this page.
