When you're getting started with Showpad, some basic terminology is very valuable to know. Here's an alphabetical summary of the language we often use to make your Showpad experience as effortless as possible. For administrators and users that are already familiar with our products, this helpful glossary can be used for explaining our great features in just a few words.
| Activities | Showpad's reporting functionality in the Online Platform that gives administrators insight into how prospects interact with shared content from your organization. |
| Admin Email Digest | A weekly email update sent to admins that shows an overview of content and user trends. |
| Administrator | A content and user administrator, for Showpad, usually from the marketing department, who imports and updates presentable files for sales reps. An administrator also manages the users, sends out announcements and consults advanced analytics. |
| Android app | The Showpad app available for use across Android devices such as a Samsung Galaxy tablet or Google Pixel phone. |
| Annotations | A user's ability to add comments to a file after it is uploaded into Showpad using text or emphasize certain areas with a highlighter or pen tool |
| Announcements | Administrators can push messages with important information updates to users. If enabled on their device, users see this announcement in a notification. |
| API Explorer | Showpad's tool to assist developers on how to most efficiently utilize and interact with our RESTful client-server API. |
| App link | Unique URLs to content that can be used to direct from another document or mobile app. |
| Asset |
An image, video, or other media file stored in Showpad.
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| Asset comments | Comments users can leave on specific assets that are visible to admins in the Online Platform. |
| Asset Connect | Syncs assets from DAM or other systems to Showpad by connecting via our public API. |
| Asset details pane | The information that can be viewed and edited in the OP when you click on an asset or group of assets |
| Atom Experience | This interactive Showpad Experience can be used to analyze the needs of prospects. Sales reps can present their content in a visually and dynamic way with the Atom experience. |
| Augmented Reality (AR) | 3D assets placed in an interactive experience of a real-world environment and presented in Showpad. |
| Automated Provisioning | A configuration that automates the task of creating and/or editing Showpad users. |
| Avatars | A pre-selected image that appears on the Web app and and iOS app when a user is logged in |
| Bookmark | A tool where learners can flag certain lessons and easily revisit them. |
| Bulk editing | The ability to edit multiple assets, users, or user groups simultaneously |
| C4C integration | A connection between C4C (Cloud for Customers) and Showpad that allows sharing activities to be viewed in a C4C account. |
| Certification | Emails that can be sent to learners showing an official sign of completion. |
| Classic Experience | An Experience organizes content in a structured and branded design. This content can be grouped by using folders and smart folders. |
| Experience Builder | Create and update Experiences in the Experience Builder section. Add designs, customized folders, and sharing themes to your Experiences. You can control which users and which user groups have access to particular Experiences. |
| Coach Library | The section on Showpad's Online Platform where you can view all your Courses and Paths, including their metadata and properties, create new Courses or Paths, and more. |
| Cloud storage sync | A connection between Showpad and certain cloud repositories that syncs content to Showpad automatically. |
| Collection | A personalized compilation of marketing-approved content that users can organize and present based on their prospects. |
| Comments | The ability for users to leave feedback on assets for other users or Administrators to view. |
| Contacts | Users can sync contacts from other platforms and manually add them in Showpad. Furthermore, administrators have access and can export these contacts from the Online Platform. |
| Content | All files you upload as an administrator and all files you share as a rep can be described as content in Showpad. |
| Content Analytics | Showpad's reporting functionality in the Online Platform that allows admins insight into how content is being used by sales reps in your organization. |
| Content Author | An admin who manages and owns certain assets. |
| Content Library | The section on Showpad's Online Platform where you upload your files and add corresponding properties, tags, and permissions. |
| Content Profiles | Tailored content specific to users based on various factors, including language and location. |
| Content tab | Where all marketing and user-created content is found on the front end of Showpad. |
| Course | The combination of content, assessments, and pitch assignments that make up your learning tool. |
| Course notes | An area where learners can type and save notes related to the course they are taking. |
| Cover images | An alternative to a background or logo, these images allow for great visual appeal by dynamically resizing and allowing a chosen focal point to better show available Experiences in the Showpad app. |
| Curriculum | A combination of multiple courses, typically encompassing a specific subject matter. Only available for admins in the Online Platform. |
| Custom Homepages | Similar to the default Home screen, admins can create customized home screens tailored towards specific user groups. Custom Homepages can include a mix of assets, Experiences, Pages, images, and more, but do not support Spotlights or Recommendations. Users will see their Custom Homepage when logging in on the Web app, Windows Desktop app, or iOS app. |
| Dashboard | The main screen you see when signing in as an administrator on Showpad's Online Platform. It shows widgets where you instantly see relevant statistics about content and app usage. |
| Default View | The option to view content in an Experience in Grid view or List view. The default view is set by the admin in the Experience builder, but users can toggle between both options. |
| Developer Portal | Similar to the Help Center, a place for developers to gather code and instructions written by developers |
| Direct Manager | A role assigned by an admin which grants manager permissions between individual users. |
| Division | An organization can be structured in different regions. The content and corresponding users in those regions can be managed independently from one another. You can easily configure and control this structure by using divisions. |
| Email Templates | Email body content created by admins, comprised of text snippets and content that users can easily insert into their email shares. |
| Embedded media playback for PPT | The ability to playback media files added to a Powerpoint file in Showpad. Playback will occur with the play settings configured in Powerpoint. |
| Experiences | Showpad Experiences are a guided and interactive way to organize content for your sales reps. These interactive Experiences can create engaging conversations with prospects and customers. |
| Experience Apps | The ability to upload custom sales applications, created by your developers, into Showpad. |
| File property | Determine what you can do with particular content by changing the file properties in the Content Library. Share permissions, tags, and expiry dates are examples of these properties. |
| File type | The formats of content that Showpad supports. |
| Filter | A customizable tool within the Content Library allowing admins to find specific content quickly and easily. |
| Folder | A traditional folder where content can be organized manually within Experiences and divisions. |
| GDPR | General Data Protection Regulation. This requirement strengthens data protection for all persons in the European Union. |
| Global permissions | When content has global permissions, administrators can use these files from a global division in the Experiences of other divisions. |
| Global theme | The Global theme is a sharing theme that can be applied across all Experiences and divisions. |
| Gmail plugin | One of the functionalities in Showpad for Chrome that allows users to share and track content through their Gmail account. |
| Google Drive integration | Connection between an organization's Google Drive content and Showpad. |
| Invitation email | An email sent automatically when an administrator creates a user. It provides information on how and where to log in to Showpad. |
| iOS app | The Showpad app available for use across iOS devices, such as iPads and iPhones. |
| Help Center | A dedicated area for articles, instructions, and community posts about all things Showpad |
| Highlights | A tab where learners can view the highest-rated and most-viewed pitches, along with their own submissions. |
| Home Screen | The page a user is brought to upon login which contains recommendations and Spotlight messages. |
| Hold invitation emails | Disabling invitation emails until you are ready while you set up Experiences and add users. |
| Kiosk Mode | A presentation mode on the Showpad app that disables most functionality while allowing viewers to scan through content without compromising confidential data. |
| Locale | Language and location designations specific to individual assets that can be edited in the Content Library. |
| Like content | Sales reps can like pieces of content as a way to group their content. |
| Microsoft Dynamics app | Showpad's integration that allows an organization to view their Showpad activity within their MS Dynamics platform. |
| Manager | A role that grants certain admin permissions, specifically the ability to watch and grade pitch submissions for certain learners. |
| Mapper Experience | The Mapper Experience lets you visually map products and services. Highlight specific products and features in a visually recognizable environment to make sales conversations interactive. |
| Marketo integration | A one-way communication which feeds Showpad data into your Marketo account for better marketing automation. |
| MeetingIQ | An add-on that allows for the recording and transcribing of sales conversations using the MeetingIQ Bot. |
| Metrics | Customizable grading criteria configured by admins for assessing pitch submissions. |
| Module | The three optional components that make up a course: Learn, Test/Survey, and PitchIQ |
| Mobile Device Management Configuration (MDM) | IT teams can manage applications on user's mobile devices across multiple providers. You can use our configuration to deploy Showpad on multiple devices at the same time. |
| My Assignments | The tab where users can find all of their required courses and paths. |
| My Files | A place where sales reps can upload their own content for sharing. The content is still trackable but not viewable by administrators. |
| My Team hub | The section in Showpad where managers can view their team's course progress and various user insights. |
| Navigation Analytics | A visual mapping feature in the Online Platform showing all sales paths on Atom and Mapper experiences. Also provides reporting on most common paths. |
| Office 365 integration | The ability for Office Online users to edit Powerpoint, Excel, or Word files and have them automatically updated in Showpad. |
| Offline search | The ability to search for content without a connection that was made available offline in the Windows Desktop app. |
| Online Platform (OP) | The administrator portal of Showpad where you can manage content, users, view analytics, send announcements and configure additional features and integrations. |
| Outlook Add-In | An integration where users can share Showpad content directly from within their native Outlook account on their Windows device when composing an email. |
| Outlook 365 plugin | A plugin that allows you to share Showpad content via email with your online Outlook 365 account. |
| Outreach integration | Using the Showpad for Chrome plugin, you can include Showpad content as dynamic links in email templates and sequences |
| Owner | This is the first person that was created while generating the Showpad organization. The owner has administrator access to all areas of the Online Platform. Ownership changes must be requested to your organization's Customer Success Coach. |
| Page locking | A feature that allows admins to control whether certain pages of a document must be shared together. |
| Pages | Customizable landing pages with grouped content related to a topic or persona. |
| Path | An organized list of tasks and courses assigned to users. |
| Personalization Analytics | The tracking of all edited versions of a marketing-generated asset in the Online Platform. |
| Personalize tab | This section in the app houses users' Collections and any files they customized and uploaded into their Showpad account. |
| PitchIQ | A tool to practice and receive feedback on recorded pitches in Showpad Coach. |
| PitchIQ breakdown |
The filter that allows you to see the status of your users' Pitch IQ submissions. |
| PitchIQ panel | The group of admins and managers tasked with reviewing and grading pitches. |
| Processing | The act of flattening files upon upload to Showpad so they can easily be viewed while not taking up too much space on a user's device. |
| Promoted Member | A Promoted Member is a regular user in a division who is granted additional permissions. These permissions allow them to set up and configure the content structure, users and user groups, tags, and filters. |
| Push notifications | A feature where notifications can be pushed to a mobile device immediately. |
| Question breakdown | Filter that shows granular details for specific questions in a course. |
| Recommendations | Relevant content that is shown on the Home Screen when a user logs in. |
| Reports - Coach | The section in the Online Platform where admins can see insights into users, paths, and courses. |
| Reports - Content | The section in the Online Platform where administrators can generate content and user reports based on different criteria. |
| Salesforce integration | Showpad's ability to connect with the Salesforce CRM to track activity within an organization's Salesforce account. |
| Salesforce Contacts | The ability to sync Salesforce contacts to Showpad and log activity in Showpad back to those contacts in Salesforce. |
| Salesforce Content Recommendations | A Showpad feature that recommends content to sales reps in Salesforce, based on deal data and pre-configured rules. |
| Salesforce Content ROI | A dashboard in Salesforce that allows marketers and sales reps to see which content leads to deals by incorporating Showpad data into their Salesforce account. |
| Salesforce Community Integration | Showpad's ability to connect with the Salesforce Communities to track activity within an organization's Salesforce account. The same benefits as the regular Salesforce integration. |
| Salesforce Meetings | The ability to log all activity within a meeting time frame to Salesforce. |
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Salesforce Shares |
This allows users to view share data within their Salesforce instance. |
| Salesforce Web tab | A tab in your Salesforce account where users can easily access their courses and/or content. |
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Salesloft integration |
A connection where one can generate unique URLs to share as assets in the SalesloftShowpad app for Salesloft. |
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SCIM |
System for Cross-domain Identity Management, a standard that automates the information exchange of user identities across domains. |
| Search | The name says it all - this is the tool used to locate content using various filter options to make finding desired content quick and easy. |
| Search in video | The ability to search for videos based on the automatic audio transcription provided via Google API. |
| Selector Experience | An interactive experience that instantly filters content based on criteria selected during a sales conversation. This dynamic Experience narrows down what prospects want in just a few taps. |
| Sending domains | You can set up shares to show as coming from your domain instead of the default sharing@showpad.com address. This is accomplished by sending domains, a form of email authentication used to verify a sender's identity. |
| Share | The term used for content that has been sent to prospects. A Share has its activity tracked to determine the most useful content for deals. |
| Shared Spaces | A secure and collaborative space for users to invite external and internal people to view content, provide comments, and engage all stakeholders in the sales process. |
| Shared Content Viewer | When a prospect opens the shared content, it is presented in a branded environment, called the Shared Content Viewer. These environments are created by administrators by building Sharing Themes. |
| SharePoint Online Connector | A middleware connector that allows the syncing of content and their properties from SharePoint Online to the Showpad Content Library. |
| Sharing themes | A customizable design to match your branding when prospects view shares in the Shared Content Viewer. |
| Showpad for Chrome | A Chrome extension that supports sharing through the Chrome browser or via Gmail and through social media platforms. |
| Showpad for Salesforce | A downloaded app allowing users to see all Showpad activity logged as Insights information in Salesforce |
| Showpad Edit | A middleware tool to allow users to edit Powerpoint, Excel, and Word files on their devices without altering the original version. |
| Showpad sync | When enabled, courses can be accessed through Showpad as URL assets. |
| Showpad Video | A messaging tool that allows users to record and share videos within the platform |
| Single Sign-On (SSO) | Functionality allowing users and admins to securely log in to Showpad by using a central Identity Provider. |
| Slide-level analytics | The option to view analytics by page, slide, or set of pages within a larger document. |
| Slideshow mode | A basic feature that allows a user to turn on a slideshow (with or without a timer) of multiple files within a folder |
| Smart folder | A feature within Showpad where administrators can configure folders to automatically pull particular content with specified file properties. These criteria can be file types, specific tags, and division sources. |
| Social | A setting that allows learners to comment and collaborate with other learners in a course. |
| Spotlight | An announcement on a user's home screen that directs them to certain content and messaging. |
| Sticky swiping | Allows you to do a quick swipe to navigate through pages of a multi-page document. To move on to the next file, you will need to a full swipe. |
| Subdomain | Another term for your organization used in your instance's URL before showpad.biz. |
| Task | Required exercises for learners outside of the standard course assignments. |
| Tag | A label that admins can add to content to make it easier to manage, find, and organize, particularly with Smart Folders. |
| Tag categories | Grouping of tags to help keep them organized. |
| URL assets | A link that acts as any other asset in that it can be shared to prospects and have its activity logged. |
| User | Users are typically sales reps who present content with the Showpad app on their mobile device. These are the main users of the front-end of Showpad and share content with customers and prospects. |
| User Content Analytics | Insights and tracking data for personalized content uploaded by sales reps. |
| User group | A way to organize users in the Online Platform. Groups allow controlling which Divisions and Experiences users have access to. |
| User analytics | Showpad's reporting functionality in the Online Platform that allows administrators insight into how and in what ways their users put Showpad to use. |
| User insights | Shows course progress when clicking into a specific course. |
| Web app | The browser version of Showpad. Users can open the Web app on their laptop or computer to share content and to view sharing reports. |
| Webhooks | A tool that triggers specific actions based on certain events (content shared, viewed, or reshared, created Shared Spaces, user added to a Shared Space, and courses that have been completed). |
| Windows Desktop app | The Showpad Windows app that uses browser technology and functions similarly to the Web app. |
Note: You can see the availability of the Showpad features on this page.
