Discover the Admin App

After extensive testing and improvements based on your feedback, the new Admin App is now the default and only way to manage your Showpad platform as an administrator. What was once a new option is now the standard experience for all admins and Promoted Members.

When you log in to Showpad in an admin role, you’ll land in the Admin App, your centralized hub for managing marketing and enablement tasks more efficiently. With its enhanced interface, intuitive navigation, and powerful tools like bulk editing, Shared Space Templates, Automation Rules, and global search, your administrative workflows are now faster, easier, and more scalable than ever.

Improvements to existing features

You'll first notice the modern design, which is consistent with the Showpad user experience. It’s crafted for intuitive navigation and quick access to essential functionalities, such as managing content, Courses, Experiences, and templates.

The Admin App brings several enhancements to existing features aimed at making your administrative tasks more efficient and user-friendly:

• Uploading files: Enjoy a more intuitive flow and updated design when uploading assets to the Files Library. Add files and configure tags, languages, authors, and availability in one step. Processing now happens in the background.
• Bulk edit: In the Files and Pages libraries, you can bulk edit by selecting either all visible items or all items in the library with a single click. If editing 100 items or fewer, all tags will be displayed, with changes clearly highlighted for easy review.
• Libraries view: Collapse the left navigation panel to free up screen space. Arrange the columns to display the information you value in the order you prefer. Resize the columns in the Files library to view exactly what you need in the table.
• Authors column: Avatars are now displayed in the Authors column in Libraries, saving screen space.
• Details panel: With a unified design, similar features are consistently available across all library details panels. Each property can be edited with a single click. Additionally, the Admin App remembers your preferred section view settings, whether they are collapsed or expanded.
• Improved user management: Boost productivity by creating users efficiently in sequence, duplicating users, and editing user details in bulk. Additionally, we've added new fields to user details, and you can add users to groups selected in the Groups library.
• Admin Settings redesign: Benefit from a clearer and more organized overview of the Admin Settings. 
• Analytics and Reports: Find all the analytics and reports you need in one unified location.
• Improved tag management: Our updated tag management system makes it easier to manage tags efficiently. You can arrange tags in tag categories by dragging and dropping. Additionally, tag categories in the file details panel are automatically sorted by type, library, and position.

New features

Discover several new features that will significantly enhance your capabilities within the Admin App:

• Shared Space Templates: These templates allow for quicker and more consistent creation of Shared Spaces.
• Automation Rules: Automate your content-admin tasks so you can focus more on enabling your revenue teams. For example, when adding a new asset, you can create rules that set asset permissions based on content type. You can also create rules to automatically add users to user groups once they've completed a Course.
• Global search: Quickly find and access content with the powerful global search feature. The top-level search lets you look across your files, Pages, tags, Homepages, and more. It also allows you to search for and across all your Division libraries.
• Experience library: The new Experience list view makes it easier to manage, create, and browse Experiences. You can also update user and user group assignments directly in the detail panel without opening the Experience Builder. Find out how you can add content to your Classic Experience.
• Files library engagement insights: Clearly view the buyer and seller interest and activity on your assets, allowing you to make informed decisions about content management.
• Course and Path libraries: We’ve brought a unified look to the Course and Path libraries and made them quick to find in the Libraries tab.
• Personal Settings: We’ve separated your personal preferences from your organization settings. You can now set your avatar, name, timezone, password, and email notifications all in one place.
• Analytics overview: Access all question-based analytics through a clear overview page where you can mark your favorite business-critical dashboards for easy access.

New AI-powered features:

• Translations for tags and tag categories: Automatic translations to establish a consistent taxonomy across regions. This delivers a more inclusive search experience for global users and streamlines administrators' content management processes.
• File description suggestions: Improve the searchability of content by applying suggested descriptions to your assets. When you apply a description to an image, the image becomes much easier for your seller to find.
• Filename suggestions: Let our AI help you identify files with non-meaningful names. Then, instantly improve the filenames to match your conventions. This will help sellers and buyers find and understand the content they need.
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• Beta AI-powered features (Please contact your Account Manager if you are interested in participating.):
  • Leverage AI for Page creation: Save time and increase your business agility by allowing our AI assistant to design compelling Showpad Pages based on your guidelines.
  • Video captions: Showpad AI can generate captions for your uploaded videos in your selected languages, providing users and prospects with greater access to your important content.
  • File keywords: Allow Showpad’s AI to add keywords to your files.

Recent enhancements

You can now leverage new features and improvements in the Admin App, ensuring it's your go-to admin tool.

• Drag and drop content into Classic Experiences: Use advanced filters to quickly find and add content to your Classic Experiences. Select multiple assets or drag and drop them directly into the Experience to build it with ease.
• Report Builder: Export custom Team Competencies reports with the new Report Builder. Filter by date range, role, or user group to generate reports on status and scores, then export the data to CSV or Excel for deeper analysis. 
• Global Pages: Similar to Global files in Showpad, you can now share Pages and templates across all Divisions and Libraries, eliminating the need to manually duplicate and manage multiple versions.
• Reusable Sections for Pages (available in beta): Edit the section once, and changes are automatically reflected everywhere they're used.
• LibraryIQ: Manage duplicate files, assign languages, and link localized variants with the assistance of LibraryIQ, which surfaces files that need attention in your Admin App Files library.
• Automation Rules added capability: User-based trigger events and the ability to schedule actions make delegating routine tasks to Showpad even easier. We also enhanced the audit log. You can now see which assets the rules affected, what actions were taken, and how successful they were.
• Custom thumbnails: Select or upload custom pictures for your files. Personalize how your content looks, improving visibility and engagement across all platforms.
• Shared Spaces management dashboard (beta): This dashboard gives you a clear overview of all the Shared Spaces in your organization. You can also track participant interactions and seamlessly transfer ownership when needed.

Help Center Improvements

To support the transition to the Admin App as the single admin experience, we’ve updated the Showpad Help Center to make it easier for you to find relevant, up-to-date information.

Layout

We’ve reorganized the Help Center’s Showpad administration category with a clearer structure and more intuitive navigation. Streamlined top-level sections and a logical hierarchy make it easy to find the information you need. Additionally, a consistent You need this to succeed section highlights essential details, always starting with the Showpad plan required for each feature.

Videos

We recommend replacing any embedded videos with versions that reflect the Admin App, or removing outdated ones from customer instances. This helps ensure all training and support materials remain accurate and relevant.
 

In-app guides

You don’t need to leave Showpad to get help. Click the question mark icon in the upper-right corner of the Admin App to open the Resource Center. From there, you can access suggested articles related to where you are in the platform or search the Help Center directly—all without leaving your workflow.