Customize thumbnails for files and Pages

When you upload a file to your library, Showpad automatically creates a default thumbnail for it. This thumbnail is what users see first when browsing for content, such as in an Experience, search results, or a folder. The thumbnail is one of the most important factors for sellers when deciding whether to open a file. Improving your thumbnails will enable sellers to find the right content more quickly. To ensure clarity and visual consistency, consider uploading a custom thumbnail for your files and Pages that accurately represents your content. 

See how it looks

Key features

• Use an auto-generated option or upload a custom thumbnail for both files and Pages.
• Take full control over your content's branding and first impression
• Increase user engagement with a relevant and visually appealing preview

You need this to succeed

The quick way

1. View the detail panel of a file or Page in the Files or Pages libraries.
2. Click the pencil icon on a thumbnail.
3. Upload a new thumbnail image.

Do this step by step

1. Navigate to the Libraries tab.
2. If your organization uses multiple Divisions, select the desired one from the top-left dropdown menu.
3. Click either Files or Pages in the left side menu to expand the section. Select either All Files or All Pages to view the Files or Pages library.
4. Find the file or Page for which you want to change the thumbnail. Click the item to open its detail panel.
5. Hover over the current thumbnail, then click the pencil icon in its upper-right corner.

6. You can use the auto-generated thumbnail or choose a custom thumbnail. For videos, there will be five auto-generated thumbnail options.

   Note: Video thumbnail selections are generated every 20 percent of a video. A 10-minute video selects thumbnails at the 0, 2, 4, 6, and 8-minute marks.

   

7. Select the Use a custom thumbnail option.
8. Drag and drop the custom thumbnail file you wish to use, or click to browse and select it from your device. Upload a PNG or JPEG file up to 2 MB.
9. Click Update thumbnail.
10. Return to the thumbnail at any time to replace it by uploading a new file, or switch back to an auto-generated thumbnail if needed.