Transfer ownership of any Shared Space in your organization or Libraries (Divisions) Updated August 05, 2026 07:00 When users change roles or leave the organization, it's important to ensure each Shared Space has an active, appropriate owner. Transferring ownership maintains clear accountability and ensures Shared Spaces remain actively managed by the right person. As an administrator or a Promoted Member, you can view all Shared Spaces in your organization or Libraries (Divisions). This allows you to quickly take action and identify Shared Spaces that need to be transferred to new owners. Note: In the Admin App UI, you may see the term Libraries or Divisions depending on the feature area. Both terms refer to the same organizational structure in Showpad. See how it looks Key features Ensure continuous collaboration within a Shared Space Enable seamless transition of responsibility Allows for proactive management of Shared Spaces Transfer single or multiple Shared Spaces simultaneously You need this to succeed Plan: eOS Expert, eOS Advanced, eOS Professional Legacy plan: Showpad Content Plus Permissions: Administrator, Promoted Member with Manage Shared Spaces permission Beta: Managing Shared Spaces as a Promoted Member is currently in Beta. The quick way Navigate to Shared Spaces in Admin Settings Select one or more Shared Spaces and click Transfer ownership. Select a user, add a message, and click Transfer ownership. Do this step by step Transferring Shared Space ownership is useful in many cases, such as when responsibilities shift or roles change. It is especially important when a deactivated user is still listed as the owner. When a Shared Space owner is deactivated, ownership is transferred to the most recently active internal user the next time an external participant logs into the Shared Space. This helps ensure buyers can still access the content and continue engaging. Note: If there are no other internal users in the Shared Space, external participants will lose access until a new owner is manually assigned. Click the gear icon to open Settings in the Admin App. Click Shared Spaces in the left side menu to expand the section, and select All Shared Spaces. Note: If you are a Promoted Member with the Manage Shared Spaces permission, Shared Spaces will be the only option available to you in Admin Settings. You will only see Shared Spaces owned by users in the user groups assigned to the Libraries (Divisions) in which you hold promoted permissions. Locate one or more Shared Spaces you want to transfer ownership of. Use the search field or filter by Owners, Owner status, or Last activity. To identify Shared Spaces that require a new owner due to deactivation, filter by Owner status: Deactivated. To narrow it down to Shared Spaces where buyers have lost access, check the Internal participant column. If the number is one or lower, no other active internal users are assigned. To transfer one Shared Space, click on it, then click Transfer ownership at the top of the detail panel. To transfer one or more Shared Spaces, select them by checking the box next to each one and then click Transfer ownership at the top. You can select all the Shared Spaces on the page you’re viewing by selecting the all items checkbox in the top bar. Search for and select a New owner for the Shared Space(s). Optionally, add a Personal note for the new owner. Click Transfer ownership. The new owner will receive an email notification with a link to the Shared Space(s) and your message. Related articles View the engagement insights of any Shared Space in your organization or Libraries (Divisions) Manage all Shared Spaces in your organization or Libraries (Divisions) Transfer ownership of your Shared Spaces Delete users Invite people to Shared Spaces