Transfer ownership of any Shared Space Updated May 29, 2026 21:21 When users change roles or leave the organization, it's important to ensure each Shared Space has an active, appropriate owner. Transferring ownership maintains clear accountability and ensures Shared Spaces remain actively managed by the right person.Within Admin Settings, as an administrator, you can view all of the Shared Spaces in your organization. This allows you to quickly take action and identify Shared Spaces that need to be transferred to new owners.See how it looks Key featuresEnsure continuous collaboration within a Shared SpaceEnable seamless transition of responsibilityAllows for proactive management of Shared SpacesYou need this to succeedPlan: eOS Expert, eOS Advanced, eOS ProfessionalLegacy plan: Showpad Content PlusPermissions: AdministratorThe quick wayNavigate to Shared Spaces in Admin SettingsSelect one or more Shared Spaces and click Transfer ownership.Select a user, add a message, and click Transfer ownership.Do this step by stepTransferring Shared Space ownership is useful in many cases, such as when responsibilities shift or roles change. It is especially important when a deactivated user is still listed as the owner.When a Shared Space owner is deactivated, ownership is transferred to the most recently active internal user the next time an external participant logs into the Shared Space. This helps ensure buyers can still access the content and continue engaging.Note: If there are no other internal users in the Shared Space, external participants will lose access until a new owner is manually assigned.Click the gear icon to open Settings in the Admin App.Click Shared Spaces in the left side menu to expand the section, and select All Shared Spaces.Locate one or more Shared Spaces you want to transfer ownership of. Use the search field or filter by Owners, Owner status, or Last activity.To identify Shared Spaces that require a new owner due to deactivation, filter by Owner status: Deactivated. To narrow it down to Shared Spaces where buyers have lost access, check the Internal participant column. If the number is one or lower, no other active internal users are assigned.To transfer one Shared Space, click on it, then click Transfer ownership at the top of the detail panel.To transfer one or more Shared Spaces, select them by checking the box next to each one and then click Transfer ownership at the top. You can select all the Shared Spaces on the page you’re viewing by selecting the all items checkbox in the top bar.Search for and select a New owner for the Shared Space(s).Optionally, add a Personal note for the new owner.Click Transfer ownership. The new owner will receive an email notification with a link to the Shared Space(s) and your message. Related articles View the engagement insights of any Shared Space Manage all Shared Spaces in your organization Transfer ownership of your Shared Spaces Delete users Invite people to Shared Spaces