Export a user list Updated May 14, 2025 14:36 In Showpad, you can export a list of all your users and a particular set of their properties, such as their role, their last sign in, when they last updated their content, and which Showpad version they are using. You can also use this report to get an overview of all active or deactivated users. Key features Export a list of all users Filter by active and deactivated users You need this to succeed Plan: eOS Expert, eOS Advanced, eOS Professional Previous plan: Showpad Coach Essential, Showpad Content Essential, or higher Permissions: Administrator, Promoted Member with Reporting permission Export a user list First, create a report with all users. Navigate to Users. Click the three dots in the bottom right to open the export options. Depending on the required export format, click Export to XLS or Export to CSV. The list will always contain all users, regardless of how many are displayed on the screen. The user export list contains the following fields: Column Description Plan activated Specifies whether the user is active. 0 indicates non-active users and 1 indicates active ones. any first name The user's first name. Notes: This field has a maximum of 32 characters. any last name The user's last name. Note: This field has a maximum of 32 characters. any email The user's email address. any phone The user's phone number. any company The company a user is affiliated with. any position The user's job title or position in their company. any direct manager email The email address of the user's direct manager. any language The user's language. any timezone The user's timezone in Country/City format. any role The User and Manager roles are supported. any external id An external reference number you might use at your company. (e.g., dept. ID). any groups Specifies all of the groups a user is assigned to, separated by commas. any created at The date the user was created. any last login at The date the user last logged in to Showpad. any last content update The date the user last updated content on their mobile app. any managed groups A list of the groups a user is the assigned manager for. any activation status The state of a user's invitation activation. any countries A list of countries where the user operates, following the ISO 3166-1 Alpha-2 standard. any license type The type of license assigned to a user. Depending on your organization's license types, it can be direct, partner, or view-only. eOS Expert eOS Advanced eOS Professional content license type The type of Content license assigned to a user. Depending on your organization's license types, it can be direct or partner. Showpad Content Essential or higher coach license type The type of Coach license assigned to a user. Depending on your organization's license types, it can be direct or partner. Showpad Coach Essential or higher promoted in Divisions The Divisions/Libraries a user is promoted in. any View a report of active and Deactivated users Apply a filter to show only active or deactivated users. In this example, we will use a CSV file and apply a filter. In the report, you will see a column with the header activated. All users have a value in this column: 1 means the user is active 0 means the user has been deactivated All you need to do now is create a filter that allows you to display all active users by filtering on the value 1, or all deactivated users by filtering on the value 0. In this example, we will use a CSV file in Numbers and apply a filter. Open the downloaded report. Select the entire activated column. Click the column's down arrow and select Show Filter Options. Click the Add a Filter dropdown and select activated to filter by column. From the filter rule dropdown menu, select equal to a number. To view only activated users, enter 1. To view only deactivated users, enter 0. Hit enter once you've added a value. Note: Last Content Update will only show login data for users on mobile devices because they must manually trigger the content update so a timestamp is recorded. This is designed to allow sales reps control of when updates occur so content updates don't begin in the middle of a sales pitch. Back to Top Related articles Bulk import users with a CSV file Bulk edit Pages Use SCORM Courses to unify online learning Compare users with User Engagement reports Utilizing managers and Direct managers to serve your team