What's in it for you
One of the foundations of Showpad is the ability to share content with customers and prospects. Showpad provides a variety of sharing possibilities. You can share multiple files and pages while browsing your channels or by using the Share tab. Use the content picker to browse and select your content. It's also possible to search for content you like to share with your customers when creating your share.
Key features
- Add separate files to a share
- Use the content picker to select files
- Search for content when creating your share
Choose your success platform
 iOS |
 Android |
 Windows |
 Web App |
See how it's done on iOS
Create a share from the home screen
- Open the Share screen and tap the Compose button.
- Fill in the recipient's email address. If your organization has the Salesforce integration enabled, you can select to see the activity on this Share in your Salesforce dashboard.
- Tap the settings icon at the bottom of your message to make any changes to the setup of your share.
- Slide the toggle if you want to allow any recipients to download the content you are sharing with them. Allowing downloads is on by default. When toggling it off, it will be remembered for the next time you create a share.
- Select the desired theme you would like to use to share your content. Your recipients will see the share in this selected environment.
- Click the CRM button at the bottom of the share and slide the toggle to opt to log this activity to your Salesforce account.
- Back in your message, tap the + icon to add assets to your share. You can browse your channels to find the content you are looking for. Tap Add to insert a link to the content into your share.
Note: If your organization also has advanced Showpad Experiences Channels, you are not able to browse through that content. However, you can still search for content that is available in those channels.
- Additionally, you can search for content you'd like to add. Our search engine looks for search terms in document titles and in the text of the documents. Tapping the result will add the content to your Share.
- Give the email a subject and add a message to your customer or prospect. Tap Send to send the email.
Create a Share from within an active channel
- In your channel, tap the 3 dots in the corner and then tap Select Files.
- Select the files you'd like to share with your customer and tap the Share button. Tap whether you'd like to compose an email share or get a link to your content.
See how it's done on Android
- Open the Share screen and select the Compose button.
- Select the desired Theme you would like to use to share your content.
- Add assets by searching Content, or by browsing your Channels. Select the files you would like to share via email.
- If the content has multiple pages, you can tap Select Pages and choose specific pages within the file to send. Once you have selected your desired pages, tap Add.
- Choose whether or not the prospect can download your content by using the toggle to the right of Allow Downloads. You will not be able to override your admin's content settings, so if they have disabled downloads on certain pieces of content, changing this toggle will not override that. Allowing downloads is on by default. When toggling it off, it will be remembered for the next time you create a share.
- Give the email a subject and add a message for your customer or prospect. Tap Send to send the email.
You can also share selected content, without using collections, from within your active channel.
- In your channel, tap the three dots on the top right to open the drop-down menu. Click the Select button.
- Select the files you'd like to share with your customer and tap the Share button.
- If you'd like to select specific pages from within a multi-page asset, open the file directly and tap the Share button. You will have the option to select the Entire Document or Select Pages.
- To Select pages, click the ones you'd like to include, then click Add.
- Select the Sharing Theme you'd like to use.
- In the Content field, you can add additional content by searching, or by tapping the + icon, which opens a browser that shows your existing collections and channels.
- Send the email with the selected content.
See how it's done on Windows
See this in actionDo this step by step
- Select the files you want to share with your customer, by right-clicking the assets, or by swiping down on the asset.
- At the bottom right, you can select Share to open the Email screen. Creating a collection is not necessary for sharing your content.
- Add a recipient email address.
- Select if recipients can download content using the Allow Downloads toggle.
- If applicable, choose to log to Salesforce.
- Select a theme using the drop-down menu. These are designated by your admin.
- You can select additional content by tapping Add Content and browsing your Channels or your Uploads.
- Add a subject line and email body message, then tap Send.
- Your contact receives an email with an invitation to view your shared content.
If Salesforce integration is enabled, this Share is also visible in the Activity History of your contact or lead.
You can also log the Content Sharing for an Account or Opportunity in Salesforce if you use this CRM.
Add the Account, Contact or Lead when you share your assets. These items are automatically populated with the information stored in Salesforce.
See how it's done on the Web app
On our Web App, you can share your content without creating a Collection. Select one, or multiple files and send them using your selected Shared Theme.
If Salesforce integration is enabled, this Share is also visible in the Activity History of your contact or lead.
- Click the Email button or generate a link to share an asset with your contact.
- Enter your contact's email address.
- To deny downloading of content, uncheck Allow downloads. Your recipients see the content of the file, but they can't download a copy of the original file. Allowing downloads is on by default. When toggling it off, it will be remembered for the next time you create a share.
- Select the theme you would like to use.
- You can select additional content by browsing your Channels or your Uploads.
- Enter a subject and a description.
- Your contact receives an email with an invitation to view your shared content. Each asset will be listed as a separate link with the file name as the title.
- Your recipient has the option to download all files in a zip file.
- Depending on your settings, your recipient can download or only view the shared content. Recipients won't have the option to download the original copy of your shared content if you unchecked Allow downloads. They will only see the zoom out, zoom in, and view in full-screen buttons.
It's also possible to send a previous share by clicking the settings icon.
- You can forward a copy to new recipients, view how it looks as a recipient, stop all notifications about this share, and revoke the access for the recipients.
- The previous message will be automatically copied and you can change it in the editor. You can add additional recipients and assets in this forwarded share.
