Examining Share information

See how it works on iOS

See how it's done on iOS

Reviewing Share activity

1. Tap Shares in the bottom menu of the Showpad app. Toggle the button at the top of the screen to Emails & Links.
2. Tap Sort by to sort the Shares by date and activity or use the search bar to find a relevant Share. Search by email address, subject, or content name.
   
3. A dot to the left of your Share’s name indicates that you haven’t viewed its latest activity yet. You can tap Mark all as read to remove the notifications from all the unread Shares. Otherwise, tap on a single Share.

Viewing a Share

1. You will see the Details pane on the left side of your Share. It contains all the information from your Share, including all the recipients, the date when the email was sent, along with the platform used, and the message.
2. Tap the gear icon next to the Details pane to view the available options.
   • Forward copy allows you to forward a copy of the shared assets. This isn't available for Outlook, Gmail, or Link Shares.
   • View as recipient allows you to see the Share from your prospect’s perspective.
   • Stop all notifications will turn off email notifications only for this Share.
   • Mark as expired will revoke the prospect’s access to the shared items. Upon their viewing attempt, they will see a message that the content has expired.

Examining all activity of an individual recipient

1. The Activities pane below the Details pane lists the recipients of the Share. If one of your original recipients reshares your content with someone else, that person will also appear in the list of recipients with a “RESHARED” label next to their email address. Their activity is tracked like any other recipient.

   Note: You may be unable to view a prospect’s activity depending on your organization’s privacy policy and if your prospect does not consent to it. Understand how prospects give consent.

   
2. Select one of the listed Activities and look on the right side of your screen to view a detailed analysis of your prospect’s activity.
3. If it's not blocked on your recipient's device, you can see the city and country code where the Share was opened and the device they used to view it. The icons on the top let you visualize and understand how your shared assets performed.
   • The envelope icon informs you if your Share has been opened.
   • The eye icon shows how many times the user visited your shared items.
   • The file icon displays the amount of viewed items.
   • The download icon lets you know how many times your prospects downloaded the assets.
   • The person icon displays how often your prospect reshared your assets within Showpad’s sharing system.
4. Below, view the Activity per item section. Tap on the asset you want to analyze to display how much time your prospect spent on each page and how many times they viewed it. When Pages are shared, only assets within the Page that were interacted with will be listed here, as Pages can include many assets.
5. Swipe down to analyze the Timeline section. Here you can see an overview of all of your prospect’s visits on a straightforward timeline. See the date and time your prospect viewed a specific asset, and examine what actions they performed.

See how it works on Android

See how it's done on Android

Reviewing Share activity

1. Tap the Shares tab in the bottom menu.
2. To sort your shared files and collections chronologically, tap Last Activity or Date Sent. Tap the same filter again to reverse the chronological order. Or, use the search bar to find specific Shares.
3. A red dot next to a Share will indicate a new activity within it. Tap on a Share to open it and remove this notification. You can also tap the three dot menu and select Mark All as Read if you want to remove the notifications for all Shares.
4. Select one of the tabs at the top to display the Shares information from the corresponding angle of Activity or Details.
   • Activity: shows all activity of each individual recipient and activity on a piece of content. When Pages are shared, only assets within the Page that were interacted with will be listed here, as Pages can include many assets.
   • Details: shows detailed information about recipients, the original message, and all recipients’ activity on all content in one timeline
5. Click the three dot menu in the top right to view the available options.
   • View as Recipient allows you to see the Share from your prospect’s perspective.
   • Revoke access for all recipients will revoke the prospects' access to the shared items. Upon their viewing attempt, they will see a message that the content has expired.
   • Enable or disable the Push Notifications checkbox to change your email notifications preference for this Share.

Examining all activity of an individual recipient

1. Tap the recipient whose activity you want to view. A blue label will indicate if your Share has been reshared by your prospects. If it's not blocked on your recipient's device, you will also see the city and country code where the share was opened and the device they used to view it.

   Note: You may be unable to view a prospect’s activity depending on your organization’s privacy policy and if your prospect does not consent to it. Understand how prospects give consent.

2. The Activity panel will display all the activities of each individual recipient. The icons under the Overview section let you visualize and understand how your shared assets performed.
   • The envelope icon informs you if your Share has been opened.
   • The eye icon shows how many times the user visited your shared items.
   • The file icon displays the amount of viewed items.
   • The download icon lets you know how often your prospects downloaded the assets.
   • The person icon displays how often your prospect reshared your assets within Showpad’s sharing system.
3. Below you will find a Content View Time section. Click on the asset you want to analyze to display how much time your prospect spent on each page and how many times they viewed it. Then, see an overview of all of your prospect's visits on a straightforward timeline. See the date and time your prospect viewed a specific asset, and examine what actions they performed.

Examining all recipients' activity on all content in one timeline

1. Under Details, see detailed information about your Share, including all the recipients, the original message, the date sent, etc.
2. Scroll down to see a chronological overview of all the activities performed by all recipients.

See how it works on Windows Desktop App

See how it's done on the Windows Desktop App

Reviewing Share activity

1. Hover over the Shares tab in the top menu. Click Emails & Links.
   
2. If you have the Email notifications toggle enabled, you will receive an email each time recipients interact with your shared content.
3. You can sort the Shares by date and activity or use the search bar to find the relevant Share. Search by subject, email address, or content name.
   
4. A dot to the left of your Share’s name indicates that you haven’t viewed its latest activity yet. You can click Mark all as read to remove the notifications from all the unread Shares. Otherwise, click on a single Share.

Viewing a Share

1. You will see the Details pane on the left side of your Share. It contains all the information from your Share, including all the recipients, the date when the email was sent along with the platform used, and the message.
2. Click the gear icon next to the Details pane to view the available options.
   • Forward copy allows you to forward a copy of the shared assets. This isn't available for Outlook, Gmail, or Link Shares.
   • View as recipient allows you to see the Share from your prospect’s perspective.
   • Stop all notifications will turn off email notifications only for this Share.
   • Mark as expired will revoke the prospect’s access to the shared items. Upon their viewing attempt, they will see a message that the content has expired.

Examining all activity of an individual recipient

1. The Activities pane below the Details pane lists the recipients of the Share. If one of your original recipients reshares your content with someone else, that person will also appear in the list of recipients with a “RESHARED” label next to their email address. Their activity is tracked like any other recipient.

   Note: You may be unable to view a prospect’s activity depending on your organization’s privacy policy and if your prospect does not consent to it. Understand how prospects give consent.

   
2. Select one of the listed Activities and look on the right side of your screen to view a detailed analysis of your prospect’s activity.
3. If it's not blocked on your recipient's device, you can see the city and country code where the Share was opened and the device they used to view it. The icons on the top let you visualize and understand how your shared assets performed.
   • The envelope icon informs you if your Share has been opened.
   • The eye icon shows how many times the user visited your shared items.
   • The file icon displays the amount of viewed items.
   • The download icon lets you know how often your prospects downloaded the assets.
   • The person icon displays how often your prospect reshared your assets within Showpad’s sharing system.
4. Below, view the Activity per item section. Click on the asset you want to analyze to display how much time your prospect spent on each page and how many times they viewed it. When Pages are shared, only assets within the Page that were interacted with will be listed here, as Pages can include many assets.
5. Scroll down to analyze the Timeline section. Here, you can see an overview of all of your prospect’s visits on a straightforward timeline. See the date and time your prospect viewed a specific asset, and examine what actions they performed.