Examining Share information

See how it's done on iOS

Displaying the Shares

1. Click Shares in the bottom menu of the Showpad app.
2. Click Latest Activity to sort your shared files and collections by the date they were shared or by activity.
   
3. You can search for titles and email addresses you used for your shares. Tap Search to find that specific content.
   
4. Click the title to see the Share information.

Examining the Share activity

When you open a Share, you can see all activity and display the Share details.

The Activity tab shows you all available sharing information. If one of your original recipients reshares your content with someone else, that person will also appear in the list of recipients with a Reshare label next to the email address. Their activity is tracked like any other recipient.
If it's not blocked on the device of your recipient, you can see the city and country code where the Share was opened. We will show you which app or email plugin created a Share. (Web app, Gmail, Outlook, iPad, ...) You can see how many times the Share email was opened. 

Note: You may be unable to view a prospect’s activity depending on your organization’s privacy policy and if your prospect does not consent to it. Understand how prospects give consent.

Overview: This section shows how many times this recipient has opened the invitation email and visited the content overview page, how many pieces of content he’s viewed and downloaded, and how many times he reshared the content.

Content View Time: This section shows how often a piece of content was viewed and for how long. When Pages are shared, only assets within the Page that were interacted with will be listed here, as Pages can include many assets.

Timeline: This section shows a chronological overview of the activity performed by this recipient on the shared content.

Examining the Share details

To see what the Share looks like, tap the Details tab. Here, you can see when the message was sent, using which Showpad platform. The recipients and message are also included.

Modify Share access for recipients

You can easily change the details of the Share you're currently viewing by tapping the three dots.

This gives you the option to:

1. View the current Share as a recipient
2. Stop the notifications for this Share
3. Revoke access for all recipients

See how it's done on Android

Displaying the Shares

1. Tap the Share tab in the bottom menu. 
2. To sort your shared files and collections chronologically, tap Last Activity or Date Sent. Tap the same filter again to reverse the chronological order.
3. Tap the shared file or Collection of which you would like to see the Shares information.
4. Select one of the tabs at the top to display the Shares information from the corresponding angle of Activity or Details.
   
   
   1. Activity: shows all activity of each individual recipient and activity on a piece of content. When Pages are shared, only assets within the Page that were interacted with will be listed here, as Pages can include many assets.
   2. Details: shows detailed information about recipients, the original message, and all recipients’ activity on all content in one timeline

Examining all activity of an individual recipient

Tap the recipient whose activity you want to view. All available information is displayed on the right. Note that if one of your original recipients reshares your content with someone else, that person will also appear in the list of recipients with a “RESHARE” label next to his email address. Their activity is tracked like any other recipient.

Note: You may be unable to view a prospect’s activity depending on your organization’s privacy policy and if your prospect does not consent to it. Understand how prospects give consent.

• Overview: This section shows how many times this recipient has opened the invitation email and visited the content overview page, how many pieces of content he’s viewed and downloaded, and how many times he reshared the content.
• Content view time: This section shows how often an item of content was viewed and for how long. Tap any viewed content to see which pages were viewed and for how long.
• Timeline: This section shows a chronological overview of the activity performed by this recipient on the shared content. 

Examining all recipients' activity on all content in one timeline

Tap the Details tab and scroll down to get a chronological overview of all activity by all recipients.

See how it's done on the Windows Desktop app

Displaying the Shares

1. Click the Shares tab in the top menu. You can view share activity on emails and links or your Shared Space(s).
   
2. To indicate a new activity with your shares, you will see a purple dot next to the share tab.
3. To remove this notification, click Mark all as read after clicking the share tab.
   
4. Click Date or Last Activity to sort your shared files and Collections chronologically. Click the same filter again to reverse the chronological order. You can Search in your Shares to find specific content you shared.
   
5. Click the shared file or Collection of which you would like to see the Share information.
   
6. This is what the sharing activity of a Shared Space would look like.
   

Examining all activity of an individual recipient

Tap the recipient whose activity you want to view. All available information is displayed on the right. Note that if one of your original recipients reshares your Showcase with someone else, that person will also appear in the list of recipients with a “RESHARE” label next to his email address. Their activity is tracked like any other recipient.
If it's not blocked on the device of your recipient, you can see the city and country code where the Share was opened. We will show you which app or email plugin created a Share. (Web app, Gmail, Outlook, iPad, ...) You can see how many times the Share email was opened.

Note: You may be unable to view a prospect’s activity depending on your organization’s privacy policy and if your prospect does not consent to it. Understand how prospects give consent.

1. Overview: This section shows how many times this recipient has opened the invitation email and visited the content overview page, how many pieces of content he’s viewed and downloaded, and how many times he reshared the content.
2. Activity per item: This section shows how often an item of content was viewed and for how long. When Pages are shared, only assets within the Page that were interacted with will be listed here, as Pages can include many assets.
3. Timeline: This section shows a chronological overview of the activity performed by this recipient on the shared content.