What's Coming?

Automatically remove users from user groups when they complete a Course

Admin App

Automation Rules can already remove users from user groups when their details change. Soon, the action will be available with the 'User completed Course' trigger. After admins set the rule, access to onboarding, certification, or seasonal programs will end as soon as someone finishes. Admins no longer have to remove users one by one to end a Homepage or Experience assignment.

Account insights with Field Seller Agent

Web App | iOS | Admin App

Sellers rely on Field Seller Agent to prep for meetings, capture notes, and update their CRM. Soon, it will also connect those meetings at the account level. The new Accounts page brings an account's meetings and buyer activity together in a single timeline, including Shares, Shared Space views, and comments. An AI-generated overview summarizes what you need to know before your next conversation, and meetings you capture automatically link to the right account. 

Admins will be able to enable this AI-powered feature for all users or specific user groups.

Sales Proof Point Genie Agent template

Web App | iOS | Admin App 

A new Genie Agent template that helps sellers back up their pitch with verifiable statistics is coming to Genie Agent Studio. With the Sales Proof Point Agent, sellers enter a claim or topic, and the agent finds up to three stats to support it, each with its source, link, and publication date. 

Admins can add and customize the new template from the Templates tab in Genie Agent Studio in Admin App settings. Once published, sellers can select it from the agent list in Genie Assistant. 
 

Company Research Genie Agent template

Web App | iOS | Admin App

Soon, a new Company Research Genie Agent template will be available in the Genie Agent Studio, allowing sellers to build a meeting brief from a single company name. 

Admins can publish the template as is, or adjust its instructions, tools, and content to fit how their team sells. Agents already built from the Prospect Research template will keep working as-is.

When admins make it available, sellers can enter a company name, and Genie finds the company in Salesforce and pulls together CRM history, recent news, key contacts, competitors, and relevant Showpad content. 
 

New Revenue Influence dashboard (Beta)

Admin App

A new Revenue Influence dashboard is coming to the Analytics tab in the Admin App. With the Showpad for Salesforce app installed and configured, admins can view how much closed-won revenue your content influenced, how many deals it touched, and which assets and asset types drive the most revenue. The classic dashboard will still be available. 

Genie Agents: MCP connectors will soon be generally available

Admin App

Soon, Genie's MCP connectors will officially leave beta and become available to all customers with the Expert AI Add-on. After months of feedback-driven refinement, you’ll be able to connect Genie to your business-critical tools and put real-time context at your reps' fingertips. 

Genie Agents: Log out of Salesforce and MCP connectors

Web App | iOS

Managing your Genie connections will soon be more flexible. Soon, reps will be able to log out of individual MCP connectors, including Salesforce, directly within Genie. Whether you're switching accounts, troubleshooting a connection, or stepping away from a shared device, you'll control your sessions.

Genie Agents: New MCP connectors

Admin App

Genie's connector library will soon be more powerful. Soon, reps will be able to link Genie to Gong for call recordings and deal insights, Klue for battlecards and competitive intelligence, Badger Maps for territory and route planning, and Databricks to surface analytics and data-driven context, all without leaving Showpad. Whatever your team runs on, Genie can connect to it.

Genie: Offline support on iOS

iOS

Field sellers often lose signal right when they need Showpad most, like on a hospital floor, at a plant, or in transit. 

Soon, Genie will keep working without a connection. On supported iPhone and iPad devices, sellers can ask Genie questions and search the Showpad files saved on their device, and get answers with sources. 
Offline chats stay on the device and can't be continued once you're back online.

Pronunciation dictionary improvements 

Admin App

Brainshark narration is getting a quality upgrade. Authoring AI will move to a newer text-to-speech model, so generated audio will sound more natural and hold up better across longer slide notes. The pronunciation dictionary will no longer be limited to English phonemes, so you'll be able to correct how names, acronyms, and product terms are spoken in every supported language, making your real-time Roleplays more realistic. Additionally, slide notes will soon allow for up to 5,000 characters, expanding note capacity. 

Roleplay AI on the go 

iOS

Soon, practice won't have to wait until sellers are back at a desk. Sellers will soon be able to browse their assigned Roleplays, complete a scenario, submit it, and review their feedback from the Showpad iOS app. 

Save Pages and Homepages as drafts 

Admin App

Editing a live Page or Homepage will no longer mean publishing as you go. A new Save as draft option will let you edit Pages and Homepages and prepare changes in the background, while sellers keep seeing the current published version. Your updates will only go live when you’re ready and hit the Publish button. Pages with work in progress will be labeled Draft or Unpublished. 

The last published version will remain available for sellers to view.

Custom HTML Blocks in Pages and Homepages 

Admin App

Pages and Homepages will soon be able to hold fully branded, interactive content. A new content block type for Pages and Homepages will allow admins to add HTML assets anywhere on a Page or Homepage. Apps like calculators, industry selectors, and custom landing experiences will be available right where sellers already work.
 

Nested Pages distribution improvement

Admin App

Soon, it will be possible to link Pages inside other Pages, so related content stays organized and easy to browse while ensuring users have access. Nested Pages will automatically get the same access as the Page above them, up to 10 levels deep, with no extra distribution setup. New courses added to a Page will also be assigned to that Page’s audience automatically.
 

Field Seller Agent offline note improvements 

iOS

Sellers will soon be able to access and reference their meeting notes on the go, even without an internet connection. Field Seller Agent already supports capturing notes offline, but this improvement will allow them to browse their full notes list offline exactly the same as online. 

Open a note to see its AI overview, dive into the note details, long-press a section for the usual actions, or use the share icon to copy content. Rename a note, link it to an existing meeting, or delete it. Deletions disappear from the device right away and sync to the Web app once the device is back online.
 

Admin App content review improvements

Admin App

To improve content visibility between admins and close the feedback loop, the ability to save filters, review, and leave private feedback on library assets will soon be available.  Admins can leave private feedback directly on an asset, so other admins in the same environment have more context when needed. 

Saved filters will work with Advanced filters too, which means your review queue will be one click away instead of rebuilt each time. Basic and Advanced (ShowQL) filters will be interoperable, so admins can start filtering using the visual Basic filter UI, switch to Advanced (ShowQL) for fine-grained criteria, and switch back without losing the query state.
 

Brainsharks enhancements (Beta)

Admin App

Build narrated, interactive presentations with Authoring AI right in your library, and share them with sellers like any other asset.

In October, you'll get:

• AI-generated question slides: Turn a whole Brainshark or a single slide into knowledge-check questions in seconds. Review and edit the questions before you publish.
• More natural AI narration: Authoring AI will move to a newer text-to-speech model, so generated voices will sound more natural, even on longer slide notes. Slide notes will hold up to 5,000 characters.
• Pronunciation in every language: The pronunciation dictionary won't be limited to English anymore. Correct how names, acronyms, and product terms are spoken in every supported language.
• Stronger file security: Brainshark will check permissions whenever someone downloads an attachment, and links to Brainshark files will expire sooner. Nothing changes for your viewers or authors.

Showpad Value Factory 

Admin App | Value Factory

Sellers will be able to create value calculations, generate customized reports, and share live report links with prospects directly in Showpad. They will also be able to save reports to Shared Spaces, export them to PDF or Google Slides, and track prospect engagement through the activity log. Administrators will set up value models in the Value Factory portal and will be able to connect to Salesforce or HubSpot to sync data automatically.