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Coaching

    Complete a test or survey

    • Updated

    Courses make up the most valuable aspect of your coaching. They contain all the content to help you gain the knowledge you need to succeed in your sales role. Once you've finished the learning portion of a Course, assessments will ensure you absorb the correct information and help you see where you need to improve. Tests can be made of multiple choice questions and written short answers, while surveys are designed to collect answers without grading.

    See how it works on the Web App

     

    Key features

    • Complete Courses
    • Track your question progress
    • Test your knowledge with tests and surveys

    You need this to succeed

    • Courses with a test or survey component provided by your admin
    • A Coach license 

    The quick way

    1. Navigate to and open a Course.
    2. Gain knowledge through completing lessons.
    3. Test what you learned with an assessment.

    Choose your success platform


    iOS
    Android
    Windows Desktop
    Web App

    See how it's done on iOS

    1. Once you’ve completed all the lessons within a Course, you will move into the test or survey section if your admin has included one. Click the test tile in the Course structure.iOS_test_tile.png
    2. The test overview includes the passing score, average score, and number of attempts you have. The test breakdown will let you know how many of each question type are included. When you're ready, tap Start Test. 
      2_iOS_Test_Overview.png
    3. For multiple-choice questions, tap the box to select your answer. If more than one answer is correct, you can check multiple boxes. Tap Next. 3_How_to_Position_this_Question.png
    4. For short answer questions, type your answer in the text box. Your answer will be reviewed before your test is graded. Tap Next.4_-_A_Short_Answer.png
    5. Text match questions will provide a small answer field. Type in your response. It must match the correct answer(s). Tap Next.5_Another_Question.png
    6. When you’ve answered all the questions, you'll have a chance to review your test before submitting it. Check over your answers. To change an answer, tap the edit icon next to the question.6_-_Review_and_Submit.png
    7. When you're ready, tap Submit Test. A message will appear. If the test includes short answer questions, which require grading by your admin or manager, you will see that your test is pending review. Otherwise, you will see your score. Click Review Test to see your answers.iOS_revew_test.png
    8. If you failed the test and still have several attempts, you can retake it until you pass it or the number of attempts has been reached. Tap Retake Test to try again. 
      Retake_Test_iOS-2.png
    9. After reviewing your test, tap done and return to the Course overview. Verify your progress is complete. If there is no PitchIQ component in your Course, tap the left arrow in the left corner to close the Course.
    10. If you’re ready to take the PitchIQ, Tap the PitchIQ tile in the Course structure. For more information, you can read all about completing PitchIQ submissions here.

    See how it's done on Android

    1. Once you’ve completed all the lessons within a Course, you will move into the test or survey section if your admin has included one. Click the test tile in the Course overview.Android_test_tile.png
    2. The test overview includes the passing score, average score, number of attempts you have, number of questions in the test, and whether a certificate will be issued.
      When you're ready, tap Start Test. Android_test_overview.png
    3. For multiple-choice questions, tap the box to select your answer. If more than one answer is correct, you can check multiple boxes. Tap Next. Android_multiple_choice.png
    4. For short answer questions, type your answer in the text box. Tap Next. Android_short_answer.png
    5. Text match questions will provide a shorter answer field. Type in your response, and it must match the correct answer. Tap Next, or skip it to come back later. Android_text_match.png
    6. When you’ve answered or skipped all the questions, you'll have a chance to review your test before submitting it. Check over your answers. To add an answer for questions you skipped or to change an answer, tap the edit icon next to the question. Android_review_answers.png
    7. When you're ready, tap Submit. A message will appear to ensure you're ready to submit your test. If so, tap Submit Test. If not, tap Cancel.
    8. If the test includes short answer questions, which require grading by your admin or manager, you will see that your test is pending review. Otherwise, you'll see your score when you review your results. Android_pending_review.png
    9. If you failed the test and still have several attempts, you can retake it until you pass it or the number of attempts has been reached. Tap Retake Test to try again. 
      Android_retake_test.png
    10. Tap the left arrow in the left corner to return to the Course overview and verify your progress is complete. If there is no PitchIQ component in your Course, tap the left arrow again to close the Course.
    11. If you’re ready to take the PitchIQ, Tap the PitchIQ tile in the Course structure. For more information, you can read all about completing PitchIQ submissions here.

    See how it's done on the Windows Desktop App

    1. Once you’ve completed all the lessons within a Course, you will move into the test or survey component if your admin has included one.

      If a test is the first component, you can start the Course by taking a test to prove your knowledge of the Course subject. When you decide to take the test before completing the lessons and you pass the test, the Course will be marked complete. You can then progress to your next learning activity. If you do not pass, you can retake the test after completing the lessons.

    2. On the Prepare for your test page, note the passing score. In the test information section, you'll see the number of questions, the points available, and how many attempts you can make.
    3. The Course overview sidebar shows your progress on your test question. If it's collapsed, click the arrow in the left corner to expand it.
    4. When you're ready, click Start test.WA-WDA_Prepare.png
    5. If the test has a time limit, you’ll see a pop-up window informing you how much time you have to complete it.WA-WDA_Timed_test_warning.png
    6. For multiple-choice questions with a single answer, click the radio button next to the correct answer. Your original answer will be unchecked if you check a different answer. Click Next. WA-WDA_Single_answer_question.png
    7. Certain multiple-choice questions have more than one correct answer. Check all boxes with the correct answer. Click Next.WA-WDA_multiple_choice_questions.png
    8. For short answer questions, type your answer in the text box. Your answer will be reviewed before your test is graded. Click Next. WA-WDA-short_answer.png
    9. Text-match questions will provide a small answer field. Type in your response. It must match the correct answer(s). Click Next. WA-WDA_text_match.png
    10. After you’ve answered all the questions, you'll have a chance to review your test before submitting it. Scroll through the question breakdown to check over your answers.
      To change an answer, click the pencil icon beside the question.
    11. When you're ready, click Submit answers. WA-WDA_submit_test.png
    12. A message will pop up confirming you submitted your test. Click Continue.WA-WDA_test_submistion_confirmation.png
    13. After submitting the test, you might be awarded a certificate, depending on how your admin configured the test. You can preview it by clicking on the thumbnail. You will receive an email from no-reply@showpad.com with the certificate attached.WA-WDA-test-cert.png
    14. Your scores on multiple-choice and text-match questions will be visible right away.
    15. Short answers that require review will appear as Waiting for review until graded. You will receive an email once the assigned reviewer has evaluated your answer. WA-WDA_Pending_review.png
    16. If you failed the test and still have several attempts left, you can retake it until you pass it or reach the maximum number of attempts. Click Retake test to try again.
      If you failed the test and have not completed the lessons, Click View Course Content and work through the lessons. When ready, click the test component from the Course overview sidebar and select Review your answers. Click Retake test to try again. WA-WDA_test_retake.png
    17. If there is no PitchIQ component in your Course, click Finish Course to mark the Course as complete. Click Rate Course on the completion screen to provide feedback and rate the Course. Learn how your feedback helps your admin create better Courses.
    18. When you’re ready to take the PitchIQ, click Continue to pitch. For more information, you can read all about completing PitchIQ submissions here.

    See how it's done on the Web App

    1. Once you’ve completed all the lessons within a Course, you will move into the test or survey component if your admin has included one.

      If a test is the first component, you can start the Course by taking a test to prove your knowledge of the Course subject. When you decide to take the test before completing the lessons and you pass the test, the Course will be marked complete. You can then progress to your next learning activity. If you do not pass, you can retake the test after completing the lessons.

    2. On the Prepare for your test page, read the passing score. In the test information section, you'll see the number of questions, the points available, and how many attempts you can make.
    3. The Course overview sidebar shows your test question progress. If it's collapsed, click the arrow in the left corner to expand it.
    4. When you're ready, click Start test.WA-WDA_Prepare.png
    5. If the test has a time limit, you’ll see a pop-up window informing you how much time you have to complete it.WA-WDA_Timed_test_warning.png
    6. For multiple-choice questions with a single answer, click the radio button next to the correct answer. Your original answer will be unchecked if you check a different answer. Click Next.WA-WDA_Single_answer_question.png
    7. Certain multiple-choice questions have more than one correct answer. Check all boxes with the correct answer. Click Next.WA-WDA_multiple_choice_questions.png
    8. For short answer questions, type your answer in the text box. Your answer will be reviewed before your test is graded. Click Next. WA-WDA-short_answer.png
    9. Text match questions will provide a small answer field. Type in your response. It must match the correct answer(s). Click Next. WA-WDA_text_match.png
    10. After you’ve answered all the questions, you'll have a chance to review your test before submitting it. Scroll through the question breakdown to check over your answers. To change an answer, click the pencil icon beside the question.
    11. When you're ready, click Submit answers. WA-WDA_submit_test.png
    12. A message will pop up confirming you submitted your test. Click Continue.WA-WDA_test_submistion_confirmation.png
    13. After submitting the test, you might be awarded a certificate, depending on how your admin configured the test. You can preview it by clicking on the thumbnail. You will receive an email from no-reply@showpad.com with the certificate attached.WA-WDA-test-cert.png
    14. Your scores on multiple-choice and text-match questions will be visible right away.
    15. Short answers that require review will appear as Waiting for review until graded. You will be emailed once the assigned reviewer has evaluated your answer. WA-WDA_Pending_review.png
    16. If you failed the test and still have several attempts left, you can retake it until you pass it or reach the maximum number of attempts. Click Retake test to try again.
      If you failed the test and have not completed the lessons, Click View Course Content and work through the lessons. When ready, click the test component from the Course overview sidebar and select Review your answers. Click Retake test to try again. WA-WDA_test_retake.png
    17. If there is no PitchIQ component in your Course, click Finish Course to mark the Course as complete. Click Rate Course on the completion screen to provide feedback and rate the Course. Learn how your feedback helps your admin create better Courses.
    18. When you’re ready to take the PitchIQ, click Continue to pitch. For more information, you can read all about completing PitchIQ submissions here.

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