Sharing Frequency: How often are users sharing through Showpad?

Note: This article is about the new beta Admin App, which is still in development. Changes may occur. Please provide feedback directly in the beta app.

This dashboard provides valuable information on how often sellers share content via Email or Link Shares through Showpad's Web App, mobile apps, and email plugins. Shared Spaces insights and data are not included in this dashboard..

Key features

• Discover how often users are sharing via email and link
• Dive into specific timeframes and Divisions/Libraries
• Print or generate a PDF of full or filtered data
• Export full data set to CSV or XLS
• This dashboard supports AnalyticsIQ. Learn more about using AnalyticsIQ.

You need this to succeed

• The beta Admin App enabled

• Feature availability depends on your subscription package

• Showpad Web App with admin or promoted user reporting capabilities

• Activity within your Showpad instance by users

   

See how it’s done

The dashboard is divided into the below sections:

• Filtering
• Trends
• How many days per month are users sharing?
• Details
• Printing options

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Filtering options

The Division and User group filters influence all sections of the dashboard. By default, the selected options are all the Divisions you have access to and all User groups.

You can:

• Edit your selection to see the specific data. The report includes both active and deleted users.
• Hover over the filter and click on the three dot menu to Reset the data to the default filters or Refresh the available options.

On the User group filter, you’ll see the ‘Showing only relevant values menu option’. This opens an informational pop-up explaining that, when selecting a specific Division, only the User Group included in it will show on the User Group filter.

 

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Sharing trends

The first box displays the average number of Shares made per user in the past month. Below the trend, you'll see the difference in the number of Shares per user compared to the previous month.

In the second, third, and fourth boxes, you can see the total number of Shares for the current week, month, and year, respectively. Below the main number, you'll see the difference in the total number of Shares compared to the previous timeframe.

Below the trends section, a blue info box provides information about the number of Showpad licenses assigned to users for your selection. Please note that this number doesn't include Partner Licenses.

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How many days per month are users sharing?

The graph shows the frequency your users shared via email or link in the past 30 days. Hover over the column in the graph to get the exact percentage of users who shared assets for a specific number of days.

By default, you can view the values for the last 30 days. The graph has two additional options available, allowing you to compare app usage on a monthly basis with industry benchmarks or with the previous 30 days. If you select one of these options, another bar will appear for comparison.

On the right-hand side of the graph, you can see two blue insight boxes:

• The first one compares the average number of days your users shared via email or link in the past 30 days to similar organizations (for industry benchmarks, we take into account other companies with the same industry and similar size.)
• The second box compares the number of shares from this month to the previous one, both for your organization and similar ones.

The insights here are calculated on an organizational level, including all Divisions and User Groups. If you are utilizing the Division and Groups filters, you will not see these insights.

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Details

This table presents sharing data per user group for the last two years. The available columns are:

• Number of users
• Number of total shares
• Average shares per user

You can export the table to CSV or Excel by clicking the three dot menu on the top-right corner of the table.

To get sharing insight per user, click on the User Group you’re interested in. This will provide you with insight into the number of shares made by each user on a monthly basis over the past two years.

At the bottom of the table, an insight box is displayed informing you about the total number of users and shares for the selected User Group.

Click the three dot menu on the top-right corner of the table to export the table to CSV or Excel, or to hide or show the +/- buttons. Click anywhere on the table to go back to the User Groups table.

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Printing

The Export icon at the top right of the dashboard enables you to print or generate a PDF of the entire dashboard, filtered or unfiltered. You can also view all of your PDF exports.

Print

1. Click the Export icon and select Print. A preview is generated for your review.
2. When ready, click the Print button.

Generate a PDF

1. Click the Export icon and select Generate PDF. A message will appear to inform you that the generation is in progress.
   This may take a few moments. You can close the message by clicking the X. A message is displayed when your PDF is ready.
2. Click the Download button.

Note: Navigating elsewhere during the PDF generation will disrupt the process, and you'll need to regenerate the PDF.

View exports

1. Click the Export icon and select View exports. A list of your PDF exports is displayed.
2. Download the export by clicking on Click to download.

 

Learn how this feature works in the current Online Platform.