Managing unsent files and Collections Updated March 11, 2025 16:03 There may be occasions when you want to create a Share but do not have access to a stable connection in order to send it at that time. When you’re offline and try to share a file or Collection, you will receive a notification informing you that you’re not connected to the internet and asking you what you would like to do. Key features Create a Share and send it later Any failed Shares will remain in your outbox until you are back online You need this to succeed A tablet with the following requirements The Showpad app on your mobile device The quick way Compose and send a Share Follow the prompts provided if you are offline Choose your success platform iOS Android Windows Desktop See how it's done on iOS While disconnected from the network, compose a Share as you normally would. When you tap Send a prompt will appear asking what you'd like to do next. You must choose between Discard, Retry, or Later. Shares saved for later will be stored in your Outbox under your Share tab. When you are back online, the Shares will try to resend. You can also trigger a resend manually by tapping Resend All. If you click one of the Shares stored in your Outbox, you will be given the option to send Share Now, Delete, or Cancel. Sharing now will attempt to send the Share again manually. See how it's done on Android Compose a Share and tap Send. If you are offline, a prompt will alert you that the Share will send once you are back online. Shares saved for later will be stored in your Outbox under your Share tab. When you are back online, the Shares will try to resend. You can also trigger a resend manually by tapping Resend All. See how it's done on the Windows Desktop App Navigate to Emails & Links from the Shares tab. Compose a Share and try to send it. If offline, you will see a prompt letting you know that there is a share in the queue to be sent when there is a connection again. You can click View Shares to delete or retry sending your e-mail. Otherwise, your share will send automatically the next time you use the app with an internet connection. Related articles BCC your CRM system when sharing content Managing your Shares Manage your Collections Create and duplicate Shared Spaces Archive and delete Shared Spaces