Kiosk mode is a feature you can use at trade shows and when presenting content on a device in-store. When activated, confidential data is hidden and the majority of functionalities in Showpad are disabled. This feature gives prospects and customers the opportunity to browse through your products without worrying about confidentiality. On Android or iOS, prospects may share approved content within the Experience they are viewing in Kiosk mode. Your Showpad administrator decides which confidential data will be hidden in Kiosk mode.
Kiosk mode is very powerful if you combine it with the restriction options of your device. Keeping prospects within the Showpad app with Kiosk mode enabled will not allow them to tamper with your device and your content.
Note: When using Kiosk Mode with advanced Showpad Experiences, you can still open links that redirect to other Experiences.
See how it works
Key features
- Hide confidential content
- Disable most Showpad sharing, searching and report functionalities
- Keep prospects inside an Experience
- You can still print a document
- Starting a photo slideshow is possible
- You can still search for words in documents
- On iOS and Android, approved content within the app may be shared
You need this to succeed
- The mobile Showpad iOS, Android, or Legacy Windows app installed
Choose your success platform
 iOS |
 Android |
 Legacy Windows |
See how it's done on iOS
To restrict your iOS device to the Showpad app, use the iOS Guided Access feature. Find out how to enable it in this article. To use Kiosk mode in the Showpad app, follow these instructions.
Starting Kiosk Mode
- Go to the Experience or folder you want to be available in kiosk mode. Note that any content in subfolders will also be available in Kiosk Mode. In this example we’re starting Kiosk Mode on the Experience level, so all non-confidential content in all folders and subfolders will be available.
- Tap the button in the shape of three dots.
- Tap Start Kiosk Mode.
If you open an advanced Showpad Experience, you need to tap the menu icon and then the lock icon to start Kiosk Mode.
- Enter a passcode if you didn't create one yet.
- Tap OK when prompted.
Sharing in Kiosk Mode
Trade shows can be a busy time where it’s hard to keep track of all the information available. Prospects and users of Showpad in Kiosk mode can share content with themselves or others within the locked Experience or folder with the tap of a button. The example below shows you how to share from a Page, but anywhere you see an active checkbox within Kiosk mode, you can share similarly.
- When viewing content, you can select checkboxes for one or more items to be shared. After a box is selected, the option to email the item or items selected will appear at the bottom of the screen. If a checkbox is greyed and unclickable, it means that content has not been approved by your admin to share.
- Select Email, and you will see the assets chosen as links in your draft. Add a recipient, type an optional message, and send the email as usual.
Stopping Kiosk Mode
- Tap the unlock button.
- If your iPad comes with a Touch ID sensor, you can use it to exit Kiosk mode. If not, use the passcode you created.
See how it's done on Android
The steps below describe how to start Kiosk Mode with an active passcode lock. If you don’t have an active passcode lock, your device’s screen lock (PIN number, security pattern or password) will be used to start and stop Kiosk Mode. If you have neither an active passcode lock nor a device screen lock, you will be prompted to set up a passcode lock in order to activate Kiosk Mode.
To lock prospects in the Showpad app on your device, you can activate Screen pinning. You can find this in the Settings screen, Security, and activate Screen pinning under Advanced.
Go to the Experience or folder you want to be available in Kiosk Mode. Note that any content in subfolders will also be available in Kiosk Mode. In this example we’re starting Kiosk Mode on the Experience level, so all non-confidential content in all folders and subfolders will be available.
Starting Kiosk Mode
- Tap the button in the shape of three dots.
- Tap Start Kiosk Mode.
If you open an advanced Showpad Experience, you need to tap the menu icon first and then the lock icon to start Kiosk Mode.
- Enter a passcode with at least four numbers if you didn't create one yet.
- You can select to have the Showpad app pinned. No other applications will open in this mode.
- Tap OK when prompted.
Sharing in Kiosk Mode
Trade shows can be a busy time where it’s hard to keep track of all the information available. Prospects and users of Showpad in Kiosk mode can share content to themselves or others within the locked Experience or folder with the tap of a button. Here’s how:
- When viewing content, you can select checkboxes beside one or more items to be shared. After a box is selected, the option to email the items will appear in the bottom of the screen. If a checkbox is greyed and unclickable, it means that content has not been approved by your admin to share.
- Select Email, and you will see the assets chosen as links in your draft. Add a recipient, type an optional message, and send the email as usual.
Stopping Kiosk Mode
- If you want to exit the pinned mode, tap and hold both the back and recent apps icons.
- Tap the three dots.
- Tap End Kiosk Mode.
- Enter the passcode you created.
See how it's done on Windows
Kiosk mode is available on the mobile Legacy Windows Showpad app on Windows 8.1 and 10. When activated, the viewer stays locked inside a selected Experience and its folders. You can easily select to activate Kiosk mode inside the Showpad app, but this won't prevent viewers from exiting the app. Especially for trade shows, we highly recommend creating a new guest account on your Windows device. This restricted user prevents your viewers from exiting the Showpad app, and at the same time, it prevents tampering with your device and other apps and content.
To create this restricted user, you will need Administrator privileges on your device. Before you have a trade show coming up, make sure to contact your internal IT helpdesk or marketing team if you don't have the necessary administrator rights on your machine. More information is available on Microsoft's Help Center.
Grab a coffee; there are quite some steps to follow.
Creating the restricted Kiosk mode user
- Go into the settings of your device.
- Open Accounts, and create an additional local account, f.e. KioskUser
- Log in with the KioskUser account you created. You can do this by pressing the Windows key + L.
- Install the Showpad app with the KioskUser account
- Switch back to your Administrator account and log in. You can do this easily by pressing the Windows key + L.
- In the Accounts window, select Set up assigned access.
- Select the KioskUser and choose the Showpad app.
- Log out and back in using the KioskUser account by pressing Windows key + L. Now, the KioskUser is locked inside the Showpad app.
- To exit, press the ctrl + alt + delete keys and switch back to your regular Administrator account.
Starting Kiosk Mode
- Log in on your Windows device, with the assigned access KioskUser account you created.
- Log in on Showpad with your organization, username, and password.
- With the keyboard attached, right-click to display the menu and select Kiosk mode.
If you open an advanced Showpad Experience, you need to tap the menu icon first and then the lock icon to start Kiosk Mode.
- Choose a Passcode that contains at least 4 characters and select Save.
- Confirm by selecting OK.
Stopping Kiosk Mode
- Tap the Unlock icon
- Enter the Passcode to exit and select Disable.
- Press ctrl + alt + delete to exit the KioskUser Account.
