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Use Showpad at trade shows with Kiosk mode

  • Updated

Kiosk mode is a feature you can use at trade shows and when presenting content on a device in-store. When activated, confidential data is hidden, and the majority of functionalities in Showpad are disabled. This feature gives prospects and customers the opportunity to browse through your products without worrying about confidentiality. On Android or iOS, prospects may share approved content within the Experience they are viewing in Kiosk mode. Your Showpad administrator decides which confidential data will be hidden in Kiosk mode.

Kiosk mode is very powerful if you combine it with the restriction options of your device. Keeping prospects within the Showpad app with Kiosk mode enabled will not allow them to tamper with your device and content.

Note: When using Kiosk Mode with advanced Showpad Experiences, you can still open links that redirect to other Experiences.

See how it works

 

 

Key features

  • Hide confidential content
  • Disable most Showpad sharing, searching, and report functionalities
  • Keep prospects inside an Experience
  • You can still print a document
  • Starting a photo slideshow is possible
  • You can still search for words in documents
  • On iOS and Android, approved content within the app may be shared

You need this to succeed

  • The mobile Showpad iOS or Android app installed 

Choose your success platform


iOS
Android

See how it's done on iOS

To restrict your iOS device to the Showpad app, use the iOS Guided Access feature. Find out how to enable it in this article. To use Kiosk mode in the Showpad app, follow these instructions.

Starting Kiosk Mode

  1. Go to the Experience you want to be available in kiosk mode. Note that any content in subfolders will also be available in Kiosk Mode. If you begin Kiosk Mode in a folder or subfolder within an Experience, prospects can navigate to all non-confidential content in the Experience.
  2. Tap the three dot menu.
  3. Tap Start Kiosk Mode.
    Tap_start_Kiosk_Mode.pngIf you open an advanced Showpad Experience, tap the menu icon and lock icon to start Kiosk Mode.Movie_Recording.png
    Tap_the_lock_icon.png
  4. Enter a passcode if you haven't created one yet.
    Enter_a_password.png
  5. Tap OK when prompted.
    Tap_OK_when_prompted.png

Sharing in Kiosk Mode

Trade shows can be a busy time. It’s hard to keep track of all the information available. Prospects and users of Showpad in Kiosk mode can share content with themselves or others within the locked Experience with the tap of a button. The example below shows you how to share from a Page, but anywhere you see an active checkbox within Kiosk mode, you can share similarly.

  1. When viewing content, you can select checkboxes for one or more items to be shared. After a box is selected, the option to email the item or items selected will appear at the bottom of the screen. If a checkbox is greyed and unclickable, your admin has not approved the content to share.
    Shares_in_Kiosk_Mode.png
  2. Select Email, and you will see the assets chosen as links in your draft. Add a recipient, type an optional message, and send the email as usual.
    Sending_the_Share_as_an_Email_in_Kiosk_Mode.png

Stopping Kiosk Mode

  1. Tap the unlock button.
    Tap_the_unlock_button.png
  2. If your iPad has a Touch ID sensor, you can use it to exit Kiosk mode. If not, use the passcode you created.
    Use_touch_ID_sensor.pngEnter_the_passcode_you_created.png

See how it's done on Android

The steps below describe starting Kiosk Mode with an active passcode lock. If you don’t have an active passcode lock, your device’s screen lock (PIN, security pattern, or password) will be used to start and stop Kiosk Mode. If you have neither an active passcode lock nor a device screen lock, you will be prompted to set up a passcode lock to activate Kiosk Mode.

To lock prospects in the Showpad app on your device, you can activate Screen pinning. You can find this in the Settings screen, Security, and activate Screen pinning under Advanced.

Starting Kiosk Mode

  1. Go to the Experience you want to be available in kiosk mode. Note that any content in subfolders will also be available in Kiosk Mode. If you begin Kiosk Mode in a folder or subfolder within an Experience, prospects can navigate to all non-confidential content in the Experience.
  2. Tap the three dot menu.Tap_the_button_in_the_shape_of_three_dots.png
  3. Tap Start Kiosk Mode.Tap_Start_Kiosk_Mode.png
    If you open an advanced Showpad Experience, you need to tap the menu icon first and then the lock icon to start Kiosk Mode.
    tap_the_menu_icon.pngTap_Start_Kiosk_Mode.png
  4. Enter a passcode with at least four numbers if you haven't created one yet.
    Enter_a_passcode_with_at_least_four_numbers.png
  5. You can select to have the Showpad app pinned. No other applications will open in this mode.
  6. Tap OK when prompted. 

Sharing in Kiosk Mode

Trade shows can be a busy time. It’s hard to keep track of all the information available. Prospects and users of Showpad in Kiosk mode can share content with themselves or others within the locked Experience or folder with the tap of a button. Here’s how:

  1. When viewing content, you can select checkboxes beside one or more items to be shared. After selecting a box, the option to email the items will appear at the bottom of the screen. If a checkbox is greyed and unclickable, your admin has not approved the content to share.
  2. Select Email, and you will see the assets chosen as links in your draft. Add a recipient, type an optional message, and send the email as usual.
    Android_Email_Share.png

Stopping Kiosk Mode

  1. If you want to exit the pinned mode, tap and hold both the back and recent apps icons.
  2. Tap the three dots.
  3. Tap End Kiosk Mode.
  4. Enter the passcode you created.

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