Customize a thumbnail for your Showpad Video message

See how it's done on the Web app

Do this step by step

1. Arrive at the thumbnail editing screen by either completing a Showpad Video recording by clicking the stop button.
   You also find the video in your My Files, then click the three dots menu. Click File Options, then select Edit Video. Here you can also rename your file.
   
2. From the Showpad Video edit screen, you can give your video a name and an optional description by scrolling down. Click Save to edit your description without changing the thu
   
3. You can select Choose Frame and scroll to the image from the video you recorded to use as the thumbnail and click Use Frame to save. 
   
4. Choose a background image. To upload from your computer, choose Upload Custom Thumbnail. To use a frame from the video as a thumbnail, use the playback to scroll and pause on the one you’d like to display, then click Use Current Frame. Lastly, you can choose to Take a Photo using the camera on your device and take a new photo for the thumbnail.
   
5. Overlay Images live in front of the thumbnail background. To add the company logo your admin has configured, click Add Company Logo. You can also add your customer's logo by clicking Upload Customer Logo and selecting an image. Click and drag the logos to move them to where you want them on the thumbnail, and to resize. Video thumbnails will appear in email shares using Outreach, Outlook, and Gmail.
   
6. You will see the thumbnail of your Showpad Video when you search for assets in plugins, in My Files, and other Collections and Shared Spaces. You can update it anytime by returning to the Showpad Video editor from your video asset.