See your team members learning progress in My Team hub: Members

See how it's done on the Windows Desktop App

1. Access your team overview
2. Analyze an individual team member's progress
3. Dive into specific Courses and Paths

Access your team overview

1. Hover over My Team in the main menu and select Members.
2. Here you will see a tile for each team member, showing their name, title, and last active date. You can filter this view by group or sort members by name. Use the magnifying glass to search for a specific member.
3. Click a team member's card to view their learning progress.

Analyze an individual team member's progress

To see detailed information, click on any team member's card. This opens their individual progress page, which is organized into several key sections.

Member overview

At the top, you'll see a quick summary of the user's recent activity, including their last active date, which is the most recent time they used Showpad, and their average weekly usage over the past four weeks.

Actionable Items: My Reviews

This section highlights assignments that the user has completed and are now awaiting your review, such as short-answer questions or PitchIQ submissions. Click an item to grade or review it.

Detailed activity breakdown

The Activity section contains two tabs for in-depth analysis:

• Assignments tab: This is the default view and shows a comprehensive list of all Courses and Paths the user is enrolled in. You can see and sort by the assignment name, status, progress, test and pitch results, and number of test and pitch attempts. You’ll also see the competencies assigned to each Course. From here, you can:
  • View columns: Click the column icon to hide or reveal details.
  • Filter: Narrow down the list by assignment type (Course/Path), status, or competency.
  • Send reminders: Click Remind user to prompt a user to complete overdue work.
  • Manage submissions: Click the three dot menu to grade tests, reset tests, revert/review a PitchIQ, or mark a Course as completed.
  • See details: Click an assignment to view more details about a user's progress.
• Competencies tab: This area allows you to start and review a user's competency assessments to track their skill development over time. Learn more about assessing your team's competencies.

Dive into specific Courses and Paths

For a more granular view, click on any individual assignment from the Assignments tab.

Course progress view

When you select a Course, you'll see a detailed breakdown of progress for each component. A lesson is only marked as complete when the user has consumed it in its entirety. This ensures the data reflects the user's actual learning journey. You'll see:

• A breakdown of progress for each component (Lessons, Tests, Pitches).
• Metrics such as Learn Time, Test Attempts, and Pitch Attempts.
• The status of any reviews, including who the designated reviewer is.

• To see individual lesson and lesson item completion progress, or specific test question results, click to expand each section. For lessons, you’ll see a precise completion percentage for each unfinished item, providing insight into the user’s engagement.

  Note: Certain interactive lesson items may not display a granular completion percentage and will show as 0% until fully completed. Once the user completes the item, its status will update to 100% complete.

  Note: When a lesson item is added to a completed Course, the Course will still be marked as completed. However, the progress for the new lesson item will be 0%.

  

• For Pitches that need to be reviewed by you as the reviewer, you can review the Pitch here by clicking the section. Alternatively, you can remind the reviewer.

Path progress view

When you select a Path, you'll see:

• A list of all items within the Path (e.g., tasks, Courses, Live Trainings).
• The status and progress for each individual item.
• The option to click into any Course to see the same Course progress information for the specific user as above.

Manage Live Training sessions

If a Path includes a Live Training component, you can click on it to manage the user's participation. Click the three dot menu to:

• Mark attendance or absence.
• Unenroll the user from a session.
• Enroll the user in an alternative session if available.
• For uncompleted Live Trainings, send an email reminder by clicking Remind User.

Navigate back

Use the breadcrumb menu at the top of the page to navigate back to the main user list or a specific team member's overview.