Customize Pitch AI scoring criteria

Feedback from admins, managers, and peers is crucial for helping users refine their selling strategies, making Pitch AI reviews invaluable to your team. To maximize the quality of feedback, set up Pitch AI metrics that align with your organization's goals. Consistent scoring options enable all panelists to assess pitches using uniform standards, ensuring evaluations are aligned with your training objectives.

You can create a pool of up to 20 metrics, with five required as the primary set. When setting up Pitch AI modules in a Course, the primary metrics are pre-selected but can be replaced with any other active metrics. These metrics apply to all submission types (video, written, etc.).

Best practices for defining your metrics:

• Align your criteria with key learning objectives and the skills critical to success in your organization.
• Include metrics and descriptions that specifically address written Pitch AI submissions.
• Minimize updates to the Pitch AI metrics. Any changes will overwrite all Courses that use the metric, including previously published ones.

See how it looks

Key features

• Configure your own grading metrics for submissions
• Review and provide feedback to sales reps’ recorded Pitch AIs

You need this to succeed

The quick way

1. Navigate to Pitch AI Metrics within Admin Settings
2. Add up to 20 criteria for assessing Pitch AI submissions
3. Select the five primary criteria to use in Course creation

Do this step by step

1. Click the gear icon to open Admin Settings, then click Pitch AI in the left side menu and scroll down to the Pitch AI Metrics section.
2. To change the status of a metric, click the dropdown menu next to it and select either:
   • Primary: These are the five default metrics that automatically appear when a Pitch AI module is created in the Course Builder.
   • Active: These metrics are available in the Course Builder and can be selected to replace any of the Primary metrics when configuring a Pitch AI module.
   • Inactive: These metrics are not available in the Course Builder. They’re archived here in Settings and can be reactivated later if you need them again.
3. To change the name or description of a metric, click the corresponding field and type the new name or description.
4. Click Save to update the list.

5. You can restore Showpad's pre-defined metrics by clicking Restore defaults.

   Note: Any changes to a Pitch AI metric will overwrite all Courses that use the metric, including previously published ones.

6. When configuring a Pitch AI module in a Course using the Course Builder, the primary metrics are pre-selected. You can replace them with other active metrics. Exactly five metrics are required. Learn how to set up a Pitch AI module.