Interact with buyers in Shared Spaces Updated July 15, 2026 07:00 One of the most interactive features of Shared Spaces is the ability to communicate with participants through commenting. Sellers and external participants can start conversations, ask and answer questions, or provide updates at a Shared Space or specific Shared Space asset level. If you've allowed it in your settings, as a seller, you will receive notifications for new comments to keep up with the conversation in real-time. This includes notifications via email, as well as other tools your organization uses, such as Slack and Gong. Note: Your administrator can disable commenting, so if you don't see the options described in this article, this feature may not be enabled for your organization. Prospects and buyers will receive email notifications for relevant actions, such as when new assets are added, new people are invited, or a new comment is posted. Both internal Showpad users and external Shared Space participants can update their notifications and reminders for a Shared Space. See how to configure Shared Space notifications here. See how it works Key features Quickly catch up with the Shared Spaces summary Sort Shared Spaces to find what you're looking for View all comments and post replies Comment on the Shared Space Comment on specific assets You need this to succeed An existing Shared Space Content in your Shared Space Access to Showpad's Web, Windows Desktop, or iOS app Choose your success platform iOS Windows Desktop Web App The quick way on the Web App View and navigate your Shared Spaces Comment in a Shared Spaces Comment on a file in a Shared Space Manage comment notifications Do this step by step View and navigate your Shared Spaces After creating multiple Shared Spaces, you can view them summarized in the Shared Spaces overview. Open the Shared Spaces overview from the Shares menu. Click the view icon to toggle on card view. You can filter the list by status and ownership, and sort by name or latest activity. In card view, each card shows the number of documents, visits, comments, and participants in that Shared Space, plus the latest activity. Click the three dot menu on any card to see all available options. Back to Top Comment in a Shared Space Shared Space participants can comment on assets or in a general feed. If you don't see the 'Write a comment' box, your administrator may have disabled commenting for your organization. Use the Latest comments panel on the right side of a Shared Space to follow the conversation and post general comments. In the Latest comments panel, type your message in the Write a comment box and click Post. Use @mention to notify specific participants, or @mention everyone to notify all participants in the Shared Space. Click View all to see the full comment history for the Shared Space. Back to Top Comment on a specific file Click a file to open it in the viewer. In the Write a comment box on the right, type your comment and press Enter. The comment is visible to all Shared Space members. To delete your comment, click the trash icon next to it and confirm. Note: If you delete a comment, it's removed from view on the asset. However, a record of when it was added and when it was deleted remains in the activity log. Back to Top Manage comment notifications As an internal participant, you can set default comment notification preferences separately for internal colleagues and external buyers. You can also customize settings for specific individuals. Learn more about configuring Shared Space notifications. Participants can update their own preferences to receive alerts for all comments or limit them to @mentions and active threads. Note: If a participant has limited their notifications to @mentions and active threads, you must @mention them directly to make sure they and any others in that thread receive an alert. Note: If enabled in Shared Space Settings, buyers you invite can also upload content, such as pricing lists, contracts, agreements, scope documents, and API specifications, to finalize a deal. Share this article with your buyers to provide them with guidance. Back to Top The quick way on the Windows Desktop App View and navigate your Shared Spaces Comment in a Shared Spaces Comment on a file in a Shared Space Manage comment notifications Do this step by step View and navigate your Shared Spaces After creating multiple Shared Spaces, you can view them summarized in the Shared Spaces overview. Open the Shared Spaces overview from the Shares menu. Click the view icon to toggle on card view. You can filter the list by status and ownership, and sort by name or latest activity. In card view, each card shows the number of documents, visits, comments, and participants in that Shared Space, plus the latest activity. Click the three dot menu on any card to see all available options. Back to Top Comment in a Shared Space Shared Space participants can comment on assets or in a general feed. If you don't see the 'Write a comment' box, your administrator may have disabled commenting for your organization. Use the Latest comments panel on the right side of a Shared Space to follow the conversation and post general comments. In the Latest comments panel, type your message in the Write a comment box and click Post. Use @mention to notify specific participants, or @mention everyone to notify all participants in the Shared Space. Click View all to see the full comment history for the Shared Space. Back to Top Comment on a specific file Click a file to open it in the viewer. In the Write a comment box on the right, type your comment and press Enter. The comment is visible to all Shared Space members. To delete your comment, click the trash icon next to it and confirm. Note: If you delete a comment, it's removed from view on the asset. However, a record of when it was added and when it was deleted remains in the activity log. Back to Top Manage comment notifications As an internal participant, you can set default comment notification preferences separately for internal colleagues and external buyers. You can also customize settings for specific individuals. Learn more about configuring Shared Space notifications. Participants can update their own preferences to receive alerts for all comments or limit them to @mentions and active threads. Note: If a participant has limited their notifications to @mentions and active threads, you must @mention them directly to make sure they and any others in that thread receive an alert. Note: If enabled in Shared Space Settings, buyers you invite can also upload content, such as pricing lists, contracts, agreements, scope documents, and API specifications, to finalize a deal. Share this article with your buyers to provide them with guidance. Back to Top The quick way on iOS View and navigate your Shared Spaces Comment in a Shared Spaces Comment on a file in a Shared Space Manage comment notifications Do this step by step View and navigate your Shared Spaces Navigate to the Shared Spaces tab. Your Shared Spaces are sorted by latest activity. On iPad, this view shows each Shared Space's logo and name, participant icons, and the time since the last engagement. On iPhone, the list shows the logo and name of each Shared Space. Tap the three dot menu to the right of a Shared Space to duplicate it or adjust its settings. Back to Top Comment in a Shared Space Participants can comment on assets or leave general comments in the Shared Space feed. If you don't see the Write a comment box, your administrator may have disabled commenting for your organization. To view and post general comments, open the Shared Space. On iPad in landscape orientation, the Latest comments panel appears on the right side of the screen. On iPhone, rotate to landscape orientation or tap the Comments button to see the general comments feed. Tap in the Write a comment box, type your message, and tap Post. The comment is visible to all Shared Space members. Use @mention to notify specific participants, or @mention everyone to notify all participants in the Shared Space. Back to Top Comment on a specific asset Tap an asset to open it. On iPad, the Comments panel appears on the right side of the screen. Tap in the Write a comment box, type your comment, and tap Post. On iPhone in portrait orientation, tap the comments icon while viewing the asset. Under the Comments section, tap the Write a comment box, enter your text, and tap Post. The comment is visible to all Shared Space members. You can also use @mention to notify specific participants. To delete your comment, tap the trash icon on the right side of the comment and confirm. Note: If you delete a comment, it's removed from view on the asset. However, a record of when it was added and deleted remains in the activities, which you can view in the Web App. Back to Top Manage comment notifications As an internal participant, in the Web App, you can set default comment notification preferences separately for internal colleagues and external buyers. You can also customize settings for specific individuals. Learn more about configuring Shared Space notifications. Participants can update their own preferences to receive alerts for all comments or limit them to @mentions and active threads. Note: If a participant has limited their notifications to @mentions and active threads, you must @mention them directly to make sure they and any others in that thread receive an alert. Back to Top Note: Buyers you invite can also upload content, such as pricing lists, contracts, agreements, scope documents, and API specifications, to finalize a deal. Share this article with your buyers to provide them with guidance. After interacting with buyers and colleagues in Shared Spaces, view Shared Space activity and engagement insights to inform your next deal decision. Related articles View Shared Space activity and engagement insights Configure Shared Spaces notifications Guide to using Shared Spaces Invite people to Shared Spaces Add content to Shared Spaces