Understand Roleplay Partner communication styles Updated January 02, 2026 19:29 Note: This is a new feature that’s actively being improved, so some details may differ from this article as updates roll out.Showpad Roleplays use various AI communication styles to simulate real-world sales interactions. By selecting different styles for your practice scenarios, you can help sellers prepare for various customer personalities, objections, and engagement levels they’ll encounter in the field.Key featuresSimulate realistic customer personas and behaviorsChallenge sellers with varying levels of skepticism and interestTailor practice sessions to specific sales methodologiesProvide consistent and scalable coaching across the organizationYou need this to succeedPlan: eOS Expert, eOS Advanced, eOS ProfessionalLegacy plan: Showpad Coach Essential, Showpad Content Essential, or higherAdd-on: RoleplayPermissions: AdministratorThe quick wayNavigate to the Roleplays library in the Admin App.Create or edit a Roleplay activity.On the Scenario tab, select a Communication style from the dropdown menu.Roleplay Partner personasWhen configuring a Roleplay, you can choose from several communication styles to define how the AI partner interacts with the seller. Use the table below to understand the characteristics of each style.PartnerCommunication StyleCharacteristicsAlex RiveraEnthusiastic EngagerShows high interest and excitement. Asks many questions about features and applications, makes positive remarks, and is willing to engage in lengthy conversations.Jordan LeeSkeptical AnalystReserved and critical. Approaches conversations with skepticism and asks for evidence, testimonials, or data to back up claims. Seeks concrete proof over enthusiasm.Taylor MorganIndifferent BrowserExhibits low interest from the start. Responds with short, non-committal answers and may try to change the subject. Requires prompts to stay focused on the product.Sam IvanovDirect NegotiatorGets straight to the point, focusing on price, terms, and conditions. Less interested in features and more focused on how the deal can be structured to their advantage.Casey AndersonReflective ThinkerThoughtful and analytical. Takes time to process information and asks deep, reflective questions about long-term value and sustainability. Prefers a slower-paced conversation.Jamie ChenCasual ConversationalistFriendly and personable. Often weaves personal anecdotes or off-topic discussions into the conversation. Values rapport-building as much as product knowledge.Morgan ReedDisgruntled CriticVisible frustration based on past experiences. Frequently interrupts with references to previous grievances and is suspicious of new implementation promises.Tips for style selectionMatch the stageFor early-stage discovery, the Reflective Thinker or Enthusiastic Engager can help sellers practice deep diving. For late-stage closing, the Direct Negotiator is ideal for practicing pricing discussions.Challenge your expertsUse the Skeptical Analyst or Disgruntled Critic to help experienced sellers refine their objection-handling skills and build trust under pressure.Build rapportUse the Casual Conversationalist to train sellers on how to balance personal connection with professional product positioning. Related articles Create and manage Roleplays Practice and submit a Roleplay View and filter the My Roleplays dashboard 2026