Update content on your device Updated September 15, 2023 17:05 Updating the content on your device is crucial to having high-quality and meaningful sales conversations. It's important to have the latest, updated files available on your device. We don't update your content automatically because we don't want your content to suddenly update during a presentation or another inopportune time. At Showpad, we want to make sure that you are in control of your content in the app. Choose your success platform iOS Android Windows Desktop See how it works See how it's done on iOS You can update your content from the main screen in the app: If you're working in the Showpad app and your administrator updates the content in your current session, you will see a notification when new or updated content is available. Click the icon of two rotating arrows to update your content. The new or updated content will be downloaded instantly. At any time, you can cancel the download if you're, for example, working on a bad wireless connection and want to resume the download later when conditions are better. You'll be notified when all content is successfully downloaded and up to date. See how it's done on Android You can update your content in two ways in the Android app: Swiping down from the Home screen and tapping Check for updates Using the refresh icon on the Home screen A. Swiping down from the Home screen to refresh Tap the Home button in the bottom menu. Swipe down from the top until the refresh icon appears. Tap Check for Updates. If updates are available, the content will download, and you can continue working in the app. B. Updating content using the refresh icon Tap the Home tab in the bottom menu. Tap the refresh icon in the top right. If updates are available, the content will download and you can continue working in the app. See how it works See how it's done on the Windows Desktop app Note: The Windows Desktop app automatically checks for new content in the background every hour. If content changes are detected, it will automatically display an icon that new content is available. It is possible content changes happened within that hour. We recommend doing a manual refresh to ensure you are up to date. When new content or Experiences have been added to your Showpad account, it will be indicated by a dot on the refresh icon. When you click the icon, you can manually push a content update on your device. When there is no dot on the refresh icon, your content is all up to date. Related articles Download content on your device Access Showpad notifications and announcements Creating Content Profiles for Dynamic Content Filtering Share with the Showpad for Outlook 365 add-in Enhance presentations with Showpad Advanced Experiences