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    Update content on your device

    • Updated

    Updating the content on your device is crucial to having high-quality and meaningful sales conversations. It's important to have the latest, updated files available on your device. We don't update your content automatically because we don't want your content to suddenly update during a presentation or another inopportune time. At Showpad, we want to make sure that you are in control of your content in the app.

    Choose your success platform


    iOS
    Android
    Windows Desktop

    See how it works on iOS

     

    See how it's done on iOS

    You can update your content from the main screen in the app:

    1. If you're working in the Showpad app and your administrator updates the content in your current session, you will see a notification when new or updated content is available. Click the icon of two rotating arrows to update your content. 
      update_content_on_device_ipad.png
    2. The new or updated content will be downloaded instantly. At any time, you can cancel the download if you're, for example, working on a bad wireless connection and want to resume the download later when conditions are better.i11-2.png
    3. You'll be notified when all content is successfully downloaded and up to date.

      i11-3.png

    See how it works on Android

     

    See how it's done on Android

    You can update your content in two ways in the Android app:

    • Swiping down from the Home screen and tapping Check for updates
    • Using the refresh icon on the Home screen

    A. Swiping down from the Home screen to refresh

    1. Tap the Home button in the bottom menu.
    2. Swipe down from the top until the refresh icon appears.
      swipe_down.png
    3. Tap Check for Updates.
      check_for_updates.png
    4. If updates are available, the content will download, and you can continue working in the app.
      checking_for_udpates.png

    B. Updating content using the refresh icon

    1. Tap the Home tab in the bottom menu.
    2. Tap the refresh icon in the top right.
      Update_on_Home_Screen_Looped_Arrow_2.png
    3. If updates are available, the content will download and you can continue working in the app. checking_for_udpates.png

    See how it works

     

    See how it's done on the Windows Desktop app

    Note: The Windows Desktop app automatically checks for new content in the background every hour. If content changes are detected, it will automatically display an icon that new content is available. It is possible content changes happened within that hour. We recommend doing a manual refresh to ensure you are up to date.

    1. When new content or Experiences have been added to your Showpad account, it will be indicated by a dot on the refresh icon. 
      11-1.png
    2. When you click the icon, you can manually push a content update on your device.
      11-2.png
    3. When there is no dot on the refresh icon, your content is all up to date.11-3.png

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