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| iPad | iPhone | Android | Windows |
iPad
When you log in on the Showpad app, you will see 2 options to sync the available content:
- Yes, always download everything.
All available content will be downloaded in the background. This requires a stable internet connection during that action. You can continue working while all content is downloaded.
When the Always Download All Files option is enabled, keep in mind that you won't be able to remove the downloaded files from your device. To remove the downloaded files, disable the Always Download All Files option first in your Account settings.
If you are on a mobile connection, all downloads larger than 20mb will be paused to avoid exceeding your data plan. You can enable or disable the usage of your Cellular Data connection in your Account settings.
It's important to know that you won't be able to share content when your cellular data connection is disabled and you're not connected via wifi.
You also have the option to pause downloads and continue downloading the content once you have a wifi connection available.
The Showpad app checks for updates in the background on a regular basis. If future content updates are available, you will see a notification in the top right corner. You can start syncing your content by tapping the icon. After downloading the updates, you'll see what's new and what changed in which channel.
Every time you log in on the app after you signed out, the latest content updates will be updated in the background. In this case, you won't see what's new and what changed in which channel. - No, only what I need.
The content will download when you open a selected file. This means an internet connection is always necessary. Once the content has been downloaded, it's available offline on your device.
If at any point, you want to switch between both options, you can go to Account and change the Always Download Everything setting.
Keep in mind that you'll need an internet connection for the following actions:
- Update your content
- Sending a Share
- Mail your content
- Synchronize contact data
iPhone
When you log in on the Showpad app, you will see 2 options to sync the available content:
- Yes, always download everything.
All available content will be downloaded in the background. This requires a stable internet connection during that action. You can continue working while all content is downloaded.
When the Always Download All Files option is enabled, keep in mind that you won't be able to remove the downloaded files from your device. To remove the downloaded files,disable the Always Download All Files option first in your Account settings.
If you are on a mobile connection, all downloads larger than 20mb will be paused to avoid exceeding your data plan.You can enable or disable the usage of your Cellular Data connection in your Account settings.
It's important to know that you won't be able to share content when your cellular data connection is disabled and you're not connected via wifi.
You also have the option to pause downloads and continue downloading the content once you have a wifi connection available.
The Showpad app checks for updates in the background on a regular basis. If content updates are available, you will see a notification in the top right corner. You can start syncing your content by tapping the icon. After downloading the updates, you'll see what's new and what changed in which channel.
Every time you log in on the app after you signed out, the latest content updates will be updated in the background. In this case, you won't see what's new and what changed in which channel. - No, only what I need.
The content will download when you open a selected file. This means an internet connection is always necessary. Once the content has been downloaded, it's available offline on your device.
If at any point, you want to switch between both options, you can go to Account and change the Always Download Everything setting. Here, you can also select to download the content over a cellular connection.
Keep in mind that you'll need an internet connection for the following actions:
- Update your content
- Sending a Share
- Mail your content
- Synchronize contact data
Android
When you log in to the Showpad App you will get a choice how to download your content.
- Download on Demand: The content will be downloaded the moment on tap on one. This means an internet connection is necessary. Once the piece of content has been downloaded once, it's available offline.
- Download all files: All available content will be download at that time. This requires a stable internet connection during that action. After downloading, all content is fully available offline.
If at any point, you want to switch to Downloading all content, you can go to the settings of your Showpad app and
- Select Download all files during update and then -
- Click Download all files now.
You also need an internet connection for the following actions:
- Update your content
- Mail your content
- Synchronize contact data
Windows
When you log in on the Showpad App, the content will not be downloaded on your device automatically. This means an internet connection is necessary. You will need a connection for the following actions:
- Update your content
- Share your content
- Synchronize contacts
However, you can manually download content on your device and have it available offline. This is very useful when you have an appointment where no network connection is available. This also means your content will be available ad hoc as it is readily available on your device and your are not dependent anymore on your internet connection speed.
You can download selected channels on your device by quickly swiping downwards on a channel. Once you've selected all the channels you want to download, you can choose Download all Channels.
You can also choose to download all the content inside a channel by swiping from below the screen to inside the screen and then choosing "Download Channel" when you're already browsing a channel.
If you're in Desktop mode, right click on the assets to select them.
If you want the options to show up, right click on the top bar to go to Content, Meetings or your Account.
Please check this article to see how you can update the content.