Supported file types Updated February 06, 2025 21:38 Note: This article is no longer maintained. For updated information, please refer to the corresponding Admin App article. We recommend updating your links if you’ve linked to this article. Showpad supports a wide variety of documents you can make available for your users. Here you can find a list of file types you can upload in the Content Library on Showpad's Online Platform.All file types listed below can be displayed within Showpad but cannot be modified. Editing the files requires other apps (like QuickOffice, Pages for iPad, etc.). However, the Showpad app does allow you to open these documents with another app with just a simple tap. The list of supported file types Supported file types More info Rec. size MS Officedocuments PowerPoint presentations (.ppt, .pptx, .pps, .ppsx) Microsoft Excel spreadsheets (.xls, .xlsx, .xlsm) Word documents (.doc, .docx) Microsoft Office files will be displayed as a PDF version of the file. The actual file formats can only be opened in the native Office apps. Some features, like animations and links, may not show correctly because of this reason. You can choose to open these documents in another app, or you can convert the documents to PDF before uploading and control the way they are displayed.For Powerpoint you can find guidelines here. Note that we don’t support macros in Excel files because they are converted to a PDF document in the background. View our guide for uploading Microsoft Office documents. 500MB for PDF rendering iWorkdocuments Keynote presentations (.key) Pages documents (.pages) Numbers spreadsheets (.numbers) iWork Documents (Keynote, Numbers, Pages) cannot be processed on our platform. This means that you will not see a preview of your document. These documents will open on iPhone and iPad even without installing the iWork apps. On other platforms, these documents will not open. On our Android, Windows, and Web app, we can't generate a PDF conversion to view the document. On iOS, you will be able to view iWork documents. You can choose to open these documents in another app, or you can convert the documents to PDF before uploading and control the way they are displayed. From within Keynote, for example, you can export to HTML, but animations won't be available anymore after the conversion. 2GB Adobe PDFdocuments The U3D encoding method is not supported for 3D related PDF files. View the best practices for uploading PDF documents. 2GB Google native files When importing from Google Drive, natives files are converted to MS Office files upon synchronization to Showpad. Gslides become PPTX files, Gsheets become XLSX files, Gdocs become DOCX. N/A Text andrich-text files .txt, .rtf We recommend you to convert .txt, .rtf documents to PDF before uploading them to Showpad. This will ensure compatibility on all platforms. When .txt and .rtf files are added to Showpad without being converted to PDFs, users will only see the option to download the file. They will not be able to be viewed in Showpad. 2GB Audio files .mp3, .m4a, .wav Compressed Windows Media Audio files (.wma) are only supported on Windows devices. 2GB Photos .jpg, .jpeg, .png files File types containing images, such as photos, drawings, or graphs. To ensure consistent rendering, additional padding is added to images smaller than 180px. 3GB GIFs .gif files A GIF can contain a series of images resulting in an animated image. The .gif file format is supported on the Advanced Experiences, exclusively when uploading a logo in the design tab. 4MB Videos .mov, .wmv, .mp4, .m4v, .3gp, .mpg, .mpeg, .avi, .asf, .flv, .mkv Video files that use codecs to compress file size, like DivX (AVI), are not supported. Some video formats are platform specific. A .mov file won't play on an Android device for example. Check the documentation of your device to see what movie files can be played. View the best practices for uploading video files. 4GB 3D and HTML5 apps .zip .zip files are used for uploading web apps or 3D .DAE file assets View our web apps and HTML content guidelines or the article about how to upload 3D assets for more information about those zip files. 4GB Hyperlinks You can add urls as an asset in the Content Library. Read more about it in this article. N/A Otherdocuments .dwg, .dxf, .stl, .iges, .step, .stp, .epub, .ibooks, .rvt, .rfa, .cad, SCORM files These file types will be stored on Showpad like other files, but they will not open natively. They will be opened in an external application that supports these files.For example .ePub files open with iBooks on the iPad. On an Android device, you'll need to install another app.ePub files can be easily exported to PDF files, which will work inside Showpad with all detailed navigation, content sharing, and per-page tracking features available.The same goes for Autocad .cad files. They can be shared but not viewed in Showpad. SCORM files have to be added as .zip files. Learn more about using SCORM Courses. 2GB Related articles Best practices for uploading Microsoft Office documents Web apps and HTML content guidelines Best practices for uploading videos in Showpad Best practices for uploading PDFs and resolving common issues Upload 3D assets to facilitate an immersive buyer experience