Preparing for the SharePoint Connector migration Updated December 04, 2025 16:36 Microsoft will retire the SharePoint Add-In model in April 2026, which means our legacy SharePoint Connector will no longer work after that date. To keep your SharePoint content syncing smoothly with Showpad and to continue receiving support, you’ll need to move to the Next-Generation SharePoint Connector. You’ll receive an email from Showpad when migration has been enabled for your organization. We recommend completing the migration as soon as possible so you’re fully prepared before the retirement date. See how it works What’s changing? The legacy SharePoint Connector integration will no longer work as of April 2, 2026. The Next-Generation SharePoint Connector is a Showpad App and not impacted by this Microsoft change. Asset and tag icons will look different after migration:Migrated assets will continue to display the SharePoint icon: Text-based tag fields: In the legacy SharePoint Connector, when the SharePoint column selected is a text-based field, the tags are automatically separated on : and ; delimeters. For migrations, this is handled automatically, but to achieve the same results in new connections, you'll need to set up : and ; delimiters when mapping attributes. Migration Timeline September 2025 - November 2025Migration to the Next-Generation SharePoint Connector will gradually be enabled for Showpad customers still using the legacy SharePoint Connector. December 2025 - March 2026Migration to the Next-Generation SharePoint Connector will be available to all Showpad customers still using the legacy SharePoint Connector. April 2026Microsoft will disable the legacy SharePoint Connector. What you need to do Your next steps depend on which SharePoint Connector you’re currently using. If you’re: Already using the Next-Generation SharePoint Connector exclusively: You don’t need to do anything; you can continue using it as is. Still using the Legacy SharePoint Connector: You’ll need to complete the migration to the Next-Generation SharePoint Connector before April 2, 2026. Follow the migration steps outlined below to ensure uninterrupted synchronization. Using both the legacy SharePoint Connector and the Next-Generation SharePoint Connector, you’ll need to migrate all connections that are on the legacy connector. You need this to succeed Plan: eOS Expert, eOS Advanced, eOS Professional Legacy plan: Showpad Content Ultimate Permissions: Administrator Prerequisites: Showpad Apps access Administrator access to SharePoint Online Microsoft Entra role: (Application Administrator, Cloud Application Administrator, Global Administrator, or a custom role that allows the management of app registrations) At least one SharePoint Online instance Documents available in SharePoint Next-Generation SharePoint Connector installed How to migrate Note: To minimize the risk of creating duplicate assets, we advise against adding new connections until the migration is completed. Complete the first two steps of the Next-Generation SharePoint Connector (version 1.6.6 or higher) installation instructions: Install SharePoint App in Showpad Authorize Integration in SharePoint Note: If you’ve already installed the Next-Generation SharePoint Connector, make sure the version is 1.6.6 or higher. Back in Showpad, click the gear icon to open Settings, scroll to the Showpad Apps section, and select SharePoint. If you haven’t yet set up any connections via the Next-Generation SharePoint Connector, click Migrate connections. If you already have connections via the Next-Generation SharePoint Connector, click Connections. This displays the SharePoint instances you have connected. If you have SharePoint Sites and Document Libraries that need migrating, you’ll see a Migrate connections button next to the Add connections button. Click Migrate connections to view the SharePoint Sites and Document Libraries that need to be migrated. Note: Once all migrations have been completed, the Migrate connections button will no longer be available. An overview of all of your SharePoint Sites and Document Libraries eligible for migration is displayed. Select a Site/Library and click Prepare Migration. Note: Initially, only the Site/Library IDs are visible. The names will be displayed after you log into SharePoint in the next step. Select the appropriate method to connect to the SharePoint library to migrate: Connect with app permissions or Connect with delegated permissions. Once you’ve successfully connected, a message is displayed in Showpad letting you know that the migration has been initiated. Click OK to close the message. The names of the SharePoint Site and Document Library are now displayed, and the status is Migration initiated. In the SharePoint Site you’re migrating, you need to confirm the migration in the legacy SharePoint Connector for the library. Click Migrate to confirm. A message is displayed to confirm the migration. Click OK. Returning to the Showpad Connections dashboard, the In progress status is displayed during the migration. The status changes to Completed when the migration has successfully completed. If, for any reason, the migration encounters an issue, the status will change to Failed, and Showpad Support will investigate and contact you. Note: If a migration fails, the legacy SharePoint Connector is automatically disabled for that Library. Do not re-enable the connection in the legacy SharePoint Connector. Wait for Showpad Support to advise you. Once the migration status is Completed, you can enable the connection in Showpad. FAQs Question Response What happens to migrated assets? Assets remain unchanged except for an updated External ID to align with the new system. How long does migrating take? Migration time depends on the number of assets synced from SharePoint, the number of Document Libraries being migrated, and the total volume of assets in your Showpad instance. Larger libraries with more assets will take longer to complete. You can continue working in Showpad while the migration is in progress. Do I need to wait until a migration completes before starting another migration? No, you can run multiple migrations in parallel, if needed. What if the migration fails? Showpad monitors all migrations. If issues occur, our team will investigate and contact you. What if I don’t migrate by April 2026? The legacy SharePoint Connector will be disabled. Your assets will remain in Showpad, but no updates will sync with SharePoint. What happens to the legacy SharePoint Connector after migration? The migrated Document Library will be marked “Completed” and disabled. Microsoft will permanently remove the legacy SharePoint Connector in April 2026. Related articles Install the Next-Generation SharePoint Connector Preparing for the SharePoint Connector migration Sync assets using AEM Analytics Export App Invite people to Shared Spaces