Does anyone have any resources for how to structure training for users?

Andrew Pickett

• 4 décembre 2021 00:58

We're currently building out our Showpad training program for our end users, and I'm curious if anyone had any resources/best practices.

Would also love to hear success stories/tactics that have worked well for others.

0

• Commentaire officiel

  

  Cedric Lemaire

  • 6 décembre 2021 08:03

  Hi Andrew Pickett, thanks for your great question.

  We created self-onboarding articles that might get you started. These two general onboarding episodes for users were built based on the experience of other admins and our internal teams. In these episodes, we ordered our Help Center videos in the most logical way.

  Of course, you can build your own training, based on your users' needs.

  FYI: You can embed these videos in your training as well. We update them regularly. The links always stay the same, so you can be sure they always have the latest information.

  The Content training episode for users.
  The Coach training episode for users.

  Hope this gets you started. 

  -Cedric

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