Grouping of email addresses and "someone" viewed

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    Mary Hauber

    Hi Casey,

    Great question! When you copy a link from the Chrome extension, if you choose to log the share to your CRM and add the contacts you intend to share the link with, they will populate in the Share insights. You will see the one or more recipients listed, however for the actual actions taken such as views or downloads, the insights will still say "Someone viewed", as we can't be sure who took action.

    This is a new update, and it's available for social or generic link options. You can read more about it here: https://help.showpad.com/hc/en-us/articles/211959189-Find-and-Share-content-using-Showpad-for-Chrome

    Hope this helps!

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