Notify Users Automatically When Content Added

Novelli, Christa

• 31 mai 2023 20:35

Is there any way to have the system automatically notify users when new content has been added to Showpad? For instance, if an asset is added to an experience, could we have it automatically notify users who have access to that experience?

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  Mary Hauber

  • 31 mai 2023 21:00

  Hi Christa, 

  Thanks for bringing your question to the community. That's a great thought! Currently, when users are logged in on their mobile apps when content is changed (for example, added to an Experience), they receive a notification to update their content. Once it's updated, they have the option to click a button that says 'See What Changed'. This will indicate the new asset in their Experience. 

  On the Web app, content is automatically updated, so this option isn't currently available. One workaround would be to create an announcement to let users know about the new asset in their Experience. We recently added an option to include a call to action with your announcements, prompting users to update their content as well. You can read more about that here.

  Best,

  Mary 

   

   

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  Novelli, Christa

  • 31 mai 2023 21:08

  Thanks, Mary. If we went the announcement route, we'd need to select each asset that has been updated by using the "add content" button in the announcement, correct? In other words, there is no way to add a link to everything that has been recently updated without selecting assets one by one, correct?
  I'm just making sure I understand. Thank you for the very quick reply!

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  Mary Hauber

  • 31 mai 2023 23:05

  Yes that's correct, you'd have to click Add content then select all the assets. They would be added to the announcement as a list of links. 

  

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