Forcing user to download / update assets utilized in custom experience

jeff slater

• July 19, 2019 17:24

Hey People,

I have an application that is using collateral from Showpad based on tags (around 50 pdfs).

In the Windows and IOS application I was wondering if there was a way to automatically download those assets so that when users are offline they'll have access to view the pdfs.

I know that in the IOS app there is an account setting for 'Always Download All Files'. Is there a Windows equivalent? All I see on the Windows app is 'Download All Experiences'. While this could work as a work around it's not ideal as the client has very many assets and downloading them all may not be possible.

Any suggestion would be appreciated.

Thank you!

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  Mary Hauber

  • July 19, 2019 20:45

  Hi Jeff,

  Great question. The Windows app ‘Download All Experiences’ function works the same as the iOS ‘Always Download All Files’, so all the content is available when the device is offline. The getAssetsByTags function works offline to retrieve those assets with the given tags, but only if the content has already been downloaded. If the content was all located in the same experience, just that experience could be downloaded to save space. Besides individually downloading assets, I don't believe there is another way to have just the assets within the tag parameters downloaded.

  I hope this helps, and feel free to keep us posted!

  Best,

  Mary

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