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    Virginia Ulrich

    Hi Keiran,

    It depends on which tool you use to send your share with. The best way to share to multiple customers is by using the web app, since we can track the individual details. If you use an email plugin, we lose some of that ability. Please find an overview of the ways of shares and the outcomes in this Help Center article. If you have further questions or remarks, please do let us know!

    Thanks,
    Virginia

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