In cleaning up my instance today I was attempting to delete outdated tags, but they were all in use. In this case, Showpad will present an error that tags can not be deleted because they are in use, and you must first remove them from any smart folder/page/CRM recommendation, etc, before you can delete actually them.
I wanted to share the easiest way to see where the Tag is used, so that you can remove it and then ultimately delete the tag.
If you click the tag, on the detail panel there is a section "Assigned to" which lists out each asset or experience the tag is used in, so you can remove. it. Once you've removed the tag from everywhere it appears, then delete it.
Please sign in to leave a comment.