Give users more permissions as Promoted Members

You can delegate control of specific aspects or tasks in your organization or specific Divisions by assigning extra permissions to users. A Promoted Member is a regular user who is granted additional permissions to allow them to configure the content structure, Courses and Paths, Users and User Groups, tags, filters, etc. An admin may determine their Promoted Members' level of access by selecting specific permissions as needed.

See how it works

Key features

• Grant additional permissions to another user
• Delegate control to a division manager
• Choose permissions granularly
• Promote members in single-division instances

You need this to succeed

• Administrator access to Showpad's Online Platform
• Groups assigned to the selected division
• User(s) to promote

The quick way to awesomeness

1. Click the Admin Settings icon in the top menu.
2. Click Divisions on the left-hand side.
3. If you have various Divisions, select the one in which you want to promote a user.
   You can only promote users that are in a user group that has been assigned to this Division.
4. Click the Promote a Member button and choose a user from the menu.
5. Select the permissions.
6. Select the Notify user via email to send details about the new role.
7. Click Save.

Do this step by step

1. Click the Admin Settings icon in the top menu and click Divisions on the left-hand side. If you have various Divisions, click the dropdown to select the one to which you want to promote a user.
   

   Note: You can only promote users that are in a user group that has been assigned to this Division.

2. Click the Promote a Member button and select a user.
3. Select the checkboxes to give the Promoted Member corresponding permissions.
   
   • Manage Content: Add, remove, change content in the organization. Add and edit Sharing Themes.
   • Manage Experiences: Allow adding, updating, removing Experiences.
     Note that duplicating experiences across divisions can lead to the creation of new tags in those divisions (even without 'Manage Tags' permission).
   • Manage Tags: Allow managing and editing tags.
   • Manage Courses & Paths: Create courses and paths to assign to users.
   • Manage Discussions: View and manage the discussions under Collaboration.
   • Manage Spotlights & Announcements: Create and distribute announcements and highlights to users.
   • Manage Users & Groups: Create and manage users/groups in your organization. Promoted Users without the "User Management" permission have a "Read-Only" access to the list of users from their division.
   • View Content Reports: Generate reports for Content users.
   • View Coach Reports: Generate reports for Coach users.
4. Select the Notify user via email checkbox to send an email to the Promoted Member with details about their new role. This is the message we send:
   
5. Click the Save button.
6. If you would like to demote a user at any time, return to Admin Settings, Divisions, and either Edit to change specific capabilities or Revoke All with the click of a button.
   

See how it looks for your users

Promoted Members will see different tabs in Showpad's Online Platform depending on the options you enable as an administrator.

Here you can see how it looks for some Promoted Users on Showpad's Online Platform:

Manage Users & Groups is disabled

Promoted Members will always see the users within the organization.

If the Manage Users & Groups permission is not activated, your Promoted Member will not be able to add, update, and remove users.

Manage Content & Experiences is enabled while Manage Courses & Paths is disabled

This setting enables content management and the ability to view Courses without managing them.

If users can manage Content but don't have Course management permission, the Course block will be blurred on the Page and Homepage Builder.

 Manage Spotlights & Announcements is enabled

This user can reach other users by sending announcements or creating spotlights.

Note: As a Promoted Member, the announcements you send to 'All Users' will only be received by the users assigned to the division(s) you're promoted in.

See Reporting is enabled

The user can access reports through the third tab, but cannot edit courses or content.