What's in it for you
Showpad Coach offers many different reports to help you as an admin better understand how learners are doing with their courses and paths. By allowing data filtering by various categories and time periods, you are able to get a clear picture of how users are performing and comparing to others. As an admin, this will help you determine where gaps in training exist and allow managers to coach their teams on best practices and areas of improvement.
- See valuable analytics about users and courses
- Aggregate data using various filters to get the most out of historical data
- Export this information into a CSV file for your records
You need this to succeed
- Administrator access to Showpad's Online Platform OR
- Promoted Member access with reporting access to at least one Division
- Users with Showpad Coach licenses
The quick way to awesomeness
- Login to Showpad as an Admin or Promoted Member
- Click the Reports tab and navigate to Coach Reporting
- Select a report, customize the column options, and filter data as needed
Learn how it's done
To get started, navigate to reports for Coach and select a report from the left side menu. Hovering over any report will show a preview of what the report will be.
Note: With any report mentioned below, you have the option to select various columns from the left side to determine which stats will be displayed. You can save any of the following reports to keep your settings, and have easy-access to them in your Saved Reports tab.
The Admin/Manager report provides a list of admins and managers in the organization with various statistics based on their activity. The default view of this report includes the admin or managers name, role, number of users and groups managed, courses administered, reviews assigned and completed, reviews with written feedback, length of feedback in words, and their review average. This can be helpful when determining managers level of engagement with their team's learning, and help admins determine areas of improvement.
The course report compiles a list of statistics per course so you can compare metrics. The default view of this report will include the number of users in the course, amount of users who have started the course, number of users who have completed the course, overdue users, and test and pitch averages.
This data includes all courses that each user has finished. Even if a course is not technically complete because it is pending review, users who finished their portion of the assignment will be included in this report.
Course and Group
This report shows course statistics on a group-level, so you can see how different groups are performing in a particular course. In the default version of this report you will see the course per group, number of users in each group assigned to the course, as well as other completion statistics. This report may be useful for admins to see how groups rolling up to different managers compare.
Course and User
This report shows performance on a user basis for each course, providing an easy breakdown of all the stats for each course a user is enrolled in. If the course has a test or pitch component, you can dig deeper by clicking on a specific user and selecting the Visualizations button. This will provide a Test Component Comparison or PitchIQ Comparison with a chart of user by score. Compare how a particular user did compared to the rest of the users enrolled in the course.
By selecting a user from the list on this report, you will also find short cut options to view their PitchIQ, send a reminder, or go to test or pitch management. If you select Refine Data, you will see specific details for that particular user and course.
Curriculum, Curriculum & Group, Curriculum & User
These reports demonstrate statistics on the curriculum-level. Find details in the Curriculum report about the number of courses and users assigned to the curriculum, how many users have started the curriculum, and the average test and pitch scores within the curriculum.
You will see similar tables for the Curriculum and Group and Curriculum and User reports, however, the stats will be broken down by corresponding user or group.
From the Curriculum and User report, select a specific user and click the Visualizations button to see a comparison of their performance to the average of the other users enrolled in the curriculum on a test or pitch.
The group report displays statistics at the group-level. The default report here will show the group name, number of users, number of users who have started their courses and completed their courses, as well as the groups' pitch and test averages.
In this view, it is possible that the Start Count will be higher than the User Count because of the way assignments within groups are calculated. If a group has 10 users and they are given 5 assignments to complete, that totals 50 possible assignments to begin. So, if 10 users started 2 courses each, that brings the Start Count to 20 by this math. If a user is removed from the group but did start a course, the start count will remove their activity from the report when they leave the group.
The path report shows statistics on a path-level. Similar to the curriculum report, you will find details here about the number of items in a path, the number users assigned to the path, how many users have started the path and how many users have completed the path.
You will see similar tables for the Path and Group and Path and User reports, however the stats will be broken down by corresponding user or group.