Configuring Shared Spaces email notifications

Email notifications keep everyone informed of what's going on in Shared Spaces they are involved in. As an external participant in a Shared Space, you can receive notifications when someone new joins the space, new content is added, or new comments are made. Internal participants have the same notification options, with the addition of a participant activity summary.

Note: If a participant wants to leave the Shared Space, it is advised to Revoke Access to that participant instead of disabling the Shared Space notifications.

See how it works

Key features

• Stay in the know with notifications for Shared Spaces activity 
• Update your preferences
• Participants can change their Email Notifications through their Shared Spaces profile.

You need this to succeed

• An existing Shared Space
• A Showpad account or participant invite
• Showpad Plus or Ultimate package

The quick way to awesomeness

• Navigate to your Shared Space profile preferences 
• Select actions you'd like to be notified for

Updating your email subscription settings

1. Open one of your Shared Spaces activity emails. Click the link on the bottom to adjust your email preferences and log into Showpad.
2. If you're already in the Shared Space, navigate to the three dots in the top right menu and select Email Preferences. External participants can as well follow the link from their email or click their profile in the top right to access the settings
3. Each type of notification has its own toggle which you can turn on or off.
   • Participant visit summary: When toggled on, you will receive a summary of actions participants took during a session.
   • New joiner updates: When toggled on, you will receive a notification every time a new participant joins the Shared Space.
   • Comments: When toggled on, you will receive notifications about new comments in the Shared Space.
   You can also select if you're notified for only @mentions and your active threads or all comments. Click Save when done.

Note: External participants will not have the option for External participant sessions summary.