Create and manage email templates

Users will see all the templates they can access when composing Shares, despite what Experience they are currently viewing. For example, if a user is assigned to Experience A and B, they will see templates assigned to Experience B, even when sharing in Experience A. Users will not see templates for Experiences they are not assigned to. This ensures they are only able to share content they are assigned to.

• Create email templates with text and content
• Assign templates via Experiences for users
• Duplicate and reuse templates for easy creation
• See how often templates are used

You need this to succeed

• Showpad admin access or Promoted Division Member with manage content permissions 
• Email templates are available for users on Web app, Windows Desktop app, and our iOS app
• The size limit for content in email templates is 1 MB maximum

The quick way to awesomeness

• Within the Content Library, select Email Templates
• Create templates with text and content and assign them to Experiences
• Manage templates by selecting one to open its detail panel and edit, delete, or duplicate it

Do this step by step

Create email templates

1. Navigate to the content Library. If relevant, select a Division. Click Email Templates. 
2. Click New Template. 
3. Add a name for the template and assign it to one or more Classic Experiences. Start typing in the Experience name and then select it from the dropdown list. To remove an Experience, click the X to the right of the name. Remember, users will see all templates available to them based on the Experiences they have access to, no matter what experience they are in when they click the templates feature.
   
   
4. To add content to the template, search for a specific asset or browse and filter your content library by clicking the Add Content button. 
5. After clicking the Add Content button, you can filter the available assets by Type, Property, Tags, and more. Select the assets you wish to include in the template, then click Insert.
6. Click the A icon to show or hide the rich text options.
   Add a link or image, change font style and size, or format the email body. Note that the fonts you can choose are compatible with all email clients.
   
7. To add an image, click the picture icon. Click Upload to add an image from your device or add the image URL. Images will automatically be resized to fit the field. The maximum size per image is 10 MB. When you're done, click Insert Image.
8. If you wish, you can test your template. To do so, click Send Test email, which will send you an email to preview your template. The included links will not work in this preview mode. When you're ready, click Save.

Managing email templates

1. See which templates are popular with users from the Selected in the last 30 days or Total Selected columns in the Email Template overview. These numbers account for each time a user selects a template. This can help you know which templates aren't utilized and may be removed.
2. To delete templates in bulk, click the check box to select them from the Email Templates library, then click Delete. 
3. To edit, duplicate, or delete a single email template, select it from the list to open its detail panel. You will also find details here, such as the creator name, Experiences it is restricted to, the date created, the date updated, and the number of times it has been selected.
    
4. To edit a template, click the pencil icon. Make any changes and click Save. 
5. To Duplicate a template, click the duplicate icon. The name will automatically be titled "Copy of" and the original title. Make any updates you wish to the template, then click Save. 
   
   
6. Click the trash can icon to delete a template, then select Delete. Keep in mind this action cannot be undone.
7. To preview a template, select the View icon. You can also send a test email from the preview by selecting Send Test Email.