Reading this chapter will take about 6 minutes.
Chapter four introduces us to the core purpose of LearnCore and it’s even in the name. Yes, we mean learning! Here you will become familiar with the various ways in which you can create or add content to courses that best relay the information your learners need for success in their sales goals. You will also discover how to configure the settings of these courses in the most effective way for your purposes. To help guide them on their learning quest, you will also be introduced to checklists. This tool helps create more specific instructions to your learners on tasks and priorities so they can get the most out of LearnCore. Once you’ve gotten all of these resources in order, you will want to gauge your learner’s grasp of the information by creating and administering tests and surveys related to the reading and listening they have just completed.
Managing your course settings
As you begin to create your first course, you will need to determine certain setting configurations. Some of these details pertain to the basics such as the title and a brief description of the course.
Going deeper, you have the option to require the completion of other specified courses before the current course is available for a learner.
By default, you will be the owner of the course. However, if you would like another admin in your organization to own the course at a later time, you can easily change the assigned person here.
As you select the modules you want to include in this particular course, LearnCore also offers an option to add a Subject Matter Expert (also known as SME) to a course. The purpose of this is to allow another learner, presumably one with a strong understanding of the material, to contribute to the content being used for this course.
The last area of configuration options are the course options. As an admin, you may want to limit the ability of learners to access or share course information. In these situations, slide the toggle accordingly regarding offline access and sharing permissions for this course. Finally, choose whether you want this course to sync to your organization’s Showpad account for easier access for your users.
Click here to find out more about setting up your course configuration here
Assisting your learners with sales training content
In order to assess your learner’s gauge of the sales training initiatives, you will want to provide them with the necessary learning materials. LearnCore offers a wide array of options for creating, uploading, and distributing this information to sales teams. Here we will take a quick exploration of what these are before you dive in. Before you start, configure the toggle settings determining what learners can and can’t do with the content you’re providing them.
Depending on your desired structure, you will start with adding and naming a section. Lessons will reside underneath so you can split up the content for easier learner comprehension.
There are two main starting points for creating learning sections: Create and Upload. As they imply, Create allows you to build course elements natively in LearnCore through 4 available options: screen capturing with or without narration, writing content directly, creating video using your webcam, or recording spoken information over a static document like a PDF.
The upload function is ideal when you have content housed elsewhere that you’d like to import into a LearnCore course. LearnCore offers many options on the types of content you can upload to the platform which is explained in more detail in the corresponding article in our Help Center.
Click here to read more about adding learning content to courses
Create checklists so your learners stay on track
Solely assigning courses to learners may not fully meet your training initiative needs. To roll out and manage a more complete approach to sales readiness can include tasks outside of LearnCore. Or in some cases, the order of course completion is advantageous to the success of the learner. For situations like these, checklists are a great tool to help guide sales reps on their learning journey.
Creating and assigning checklists gives a more structured setup so learners can take part in all facets of the training process from absorbing information to completing activities to taking assessments.
Checklists are also an excellent feature to use when onboarding new joiners to your team!
Click here to dive further into using checklists
Enroll your learners in their courses
You’ve invested time in contributing the relevant content for a given subject or product and created tests to assess the learner’s understanding of all of that information. Now you need to get them enrolled in the appropriate courses for their needs. You can assign learners to course as individuals or via user groups. When they are assigned individually and as a group, you have the option to set a priority for individual over group to ensure they remain in the course regardless of the enrollment of their respective user group. Some courses are best as recommended supplemental knowledge - when this is the case, just mark the case as elective so a learner can decide to opt-in to that particular course or not.
Click here to learn more about how enrollment works here
In the next chapter...
In chapter five, we will be exploring one of the most distinguishing features of LearnCore when it comes to feedback and coaching for sales reps: Pitch IQ. Find out more about how this tool can aid in leveling up your sales teams’ conversations with prospects and customers.