Configure and add content to your courses

What's in it for you

Distributing informative content and resources to your sales team is likely why you adopted LearnCore as a tool for your organization. This section is where you will create and/or upload the content that will make up the courses that you assign to learners. Creating meaningful content and structuring it in a thoughtful manner will help ensure your teams are prepared at any time or place to engage in sales conversations with prospects or customers.

You will also configure certain general settings related to the course content at this time. Keep in mind that you may add five pieces of content per lesson but you can add as many sections or lessons as you’d like.

Note: LearnCore features are now available on the renewed Showpad platform. See how this feature works if you have a Showpad Platform or Showpad Coach license by clicking this link.

Key features

• Choose between two main options for course content: create or upload
• Within those options, pick and choose the best approach for distributing content
• Flexibility in content management allows for more engaging learning initiatives

You need this to succeed

• Admin or admin with content editing access in LearnCore
• Managers can create and edit course content for their user group(s)

The quick way to awesomeness

• Configure permissions for the content in the Learn tab
• Add sections and lessons with titles
• Choose the content type and follow the prompts to include the relevant content
• If needed, add live training details for tracking

Do this step by step

1. The first part of the Learn section is the general options available. These relate to user permissions around the content of the course. If you'd like to download documents and videos you use in the Learn section of your courses, toggle these options to Yes.
   
2. Sections allow you to group separate lessons into one group. This will help in organizing the structure and general approach you are taking to course creation similar to a story with chapters. Like a chapter, each section will need a title.
   
3. Now that you have created a section, it’s time to begin adding lessons to it. Initially, you will create the lesson, give it a title, and click Save.
   
4. Once the lesson is saved, click Edit Content to either upload or create new content for this particular lesson.
   
5. You have two options when adding content to a course: upload or create.
   
   

Create

Creating content can take shape in various ways. The available options to create content and how to complete them are found below:

Capture
Capture is a feature that will allow you to record your screen while providing additional commentary to what you’re doing.  Capture is the perfect tool to use for product demos and process training, such as Salesforce. It gives you the opportunity to show users how something should be done before they’re given the opportunity to submit their version to you and/or their Manager. Before recording, make sure you have your desired application open in a separate window.  If it’s a web-based application, separate the tab from other tabs you have open so navigating between LearnCore and your application is seamless, and users are only seeing relevant information. Have a rough script ready regarding what commentary you want to add to your demo so that you’re not re-recording multiple times.

1. When hovering over Capture, you will have the option to choose between Audio – which will record your screen and your voice only; or Video, which will record your screen and access your webcam to record a video of you simultaneously. If not already completed, you will need to install Screencastify to allow for video recording in LearnCore.
   
   
2. After choosing your desired option, a larger window will appear, and you’ll select Start Recording to begin. If you not yet installed Screencastify, you will be prompted to do so before you can begin recording.
   
3. After clicking Start Recording, a pop-up window will appear that will ask you to select the window or application you want to record.  Once making your selection, a 3-second countdown will begin, and the platform will begin recording your screen, and your audio and/or video, depending on which option you chose.
   
4. Once you’ve finished recording your session, hit Stop Recording. You have the ability to review your session to see if any adjustments need to be made.  You can either re-record your session or Save it as content.
   
   

Author
This content tool works the same as a standard word processing tool. You can write content directly, insert links to outside resources, and even embed files from Google Drive or Box into the lesson through this option.

1. From the Capture section, click the Author icon.
   
2. Manually enter in any text into the text box and have it appear in the lesson. Basic HTML formatting is supported so you can customize the look of your written content.
3. To point to a location outside of LearnCore, copy the link you want to embed. Click on the link icon in the options above the text box. Paste the link in the URL field and click OK.
   
4. If you would like to embed a Box or Google Drive file directly into the lesson, click the Source button and paste the direct link or embed code in the main text box. If permitted, the content will automatically update in LearnCore when changes are made through Google or Box.
   
   
   

Webcam
To make the content look and feel more like a direct interaction or instruction, you can record information via webcam. This can help in elevating the course instruction or information to a more engaging level.

1. When hovering over Webcam, you will be given the opportunity to choose between Audio (using your microphone only), and Video (which uses your device’s camera and microphone).
   
2. After choosing each of these options, a larger window will open where you will have the option to Start Recording.  Clicking Start Recording will give you a 3-second countdown before your recording begins.
   
3. Once you finish recording, you can listen to a playback and note any adjustments you want to make for this content.
   
   

Voice Over
The Voice Over option is used to add context to static piece of content. This allows you to upload a PDF file and add commentary to it while scrolling through.  

1. When hovering over Voice Over, you will have the option to choose between Audio – which will only access your microphone to record your voice, and Video, which will also access your webcam to record a video of you.
   
2. After choosing your desired option, you will be asked to select a file from your local hard drive.  Choose your file and click Save, and it will be uploaded to the Lesson.
   

   Note: This file must be in PDF format to work correctly.

   
   
3. Once you’ve uploaded your file, a larger window will appear that will display your content.  You’ll be able to scroll through this content to make sure it’s the correct file before recording. When you are ready, click Begin Recording.
   

 

Upload

This option is for uploading files, recordings, or other content that is completed and ready to be added as course content.

Video

You have two options when choosing to include an already existing video as content.

1. Choose from up to 4 local file type options from the Choose File button: mp4, avi, mov or webm that are under 2GB. Alternatively, you can place an embedded video link into the required field. These videos can be hosted on YouTube, Vimeo, Wistia etc. To do from Youtube, select Share then Embed to access the code. 
   

   Note: If you are attempting to embed a video from Youtube, keep in mind that videos set to Private cannot be shared or embedded.

   
2. Once you’ve selected the file or embed code, click Save to add it as content.
   

Audio

1. Using the Choose File button, you can upload an existing .mp3 or .wav audio file under 2 GB into any Lesson.
   
2. Once you’ve selected your file, click Save to add it as content.
   
   

PDF

1. You can upload any PDF into LearnCore by selecting them from your local hard drive and clicking Save.
   
   

Word

1. Upload a Word document by selecting from your local hard drive and click Save.
   
   

   Note: Users cannot modify the Word document once it is uploaded into LearnCore.

PowerPoint

Upload a PowerPoint document by selecting from your local hard drive and clicking Save.  

Note: Like Word documents, users will not be able to modify the PowerPoint document in LearnCore. Also be aware that many of the transitions and animations may not render the same when in LearnCore.

Google Doc

1. Click the Google doc icon and authorize LearnCore to access your Google Drive.
   
2. From there, you will be able to choose the file you want to upload into LearnCore, and click Save to add it as content.
   

   Note: Only documents from My Drive are able to be imported into LearnCore. You cannot import content from Team Drive.

HTML5

HTML5 content is typically more interactive content using programs such as Captivate and Articulate.  It also gives LearnCore the ability to house SCORM compliant content.

1. You can add an HTML5 file by selecting it from your local drive, and clicking Save.
   
   

Live Training:

This is an optional section that can be added to your course. Live training is equivalent to a webinar or training session that displays details in your LearnCore environment.

Note: The training itself is not hosted in LearnCore.

1. Click the Live Training bar to expand that section.
   
2. Add a title, requirement settings, and a description of the session.
   
3. Click Add New Session to add the details of this training session for your attendees. Fill in the details related to this session. Be sure to check the timezone of the meeting.
   
   
4. Once you’ve added session details, click Enrollments to see who has or hasn’t enrolled in the training.
   
   
5. You will see the list of sessions and when they are scheduled. Select Modify Enrollments to manage the attendee list and sessions.
   
6. You will see a tab for Sessions and one for Users. The sessions tab shows past and upcoming live trainings for this course. You can enroll individuals or import an attendance list here.
   
7. Importing an attendance list will prompt you to upload a .csv or .txt file. Doing this will mark those in the list as having attended the course. If a user is not enrolled in the course, they cannot be marked as attended.
   

   Note: If your users or groups have been assigned to the course as an elective, they must subscribe or opt-in to the course in order to be marked as a attending a live training session.