Differentiate direct and partner licenses Updated July 03, 2024 15:53 Your company might work with partners and resellers who use your content to promote your products. In Showpad's Online Platform, you, as an administrator, can see the license type for your users in a dedicated column. This helps you to identify direct and partner users quickly. To use this feature, you need the channel package activated. When activated on your organization, your users have a Direct license type by default. Based on your contract, the channel package allows you to add a limited number of partner licenses. See how it looks Key features Distinguish partners and direct users See the license type of a user in the License Type column Direct and partner licenses have the same functionality in the Showpad apps Direct and partner license types are limited Add a license type when creating new users Change the license type for a single user Bulk change license types for multiple users Administrators will always have a direct license type You need this to succeed Administrator access to Showpad's Online Platform Promoted Member with Manage Users and Groups permission Channel package activated for your organization The quick way to awesomeness Create new users with the assigned license type Update a single user with a new license type Bulk change license types by selecting users Do this step by step Create new partner users Open the Users tab in Showpad's Online Platform and select Create New User. Fill in the user details and select Partner as a License Type. By default, it is set to Direct License. Note: An administrator will always have a Direct License as a license type. You can see the number of Direct licenses and Partner licenses on top of the screen. Change the license type for a single user Open the Users tab in Showpad's Online Platform and click the user you'd like to give a new license type. Click Edit next to license types. Check which product license the user should have and select Direct or Partner for each one. Change license type for existing users Open the Users tab in Showpad's Online Platform and select the users you'd like to give a new license type. Click Select bulk option and click Edit license type. Select the license type for the selected users for each product. Click Save. Related articles User roles in Showpad Bulk import users with a CSV file Using SCIM 2.0 via Entra ID Configure Coach reporting in Salesforce Web App Release Notes