When you upload a video asset to your library, Showpad automatically generates some thumbnails based on video frames from your asset and chooses a default thumbnail. The thumbnail is what the user will see when accessing the Channel or folder the asset is in. It is important that the thumbnail accurately reflects what the video is about. Showpad always selects the thumbnail that was generated first, but you can change it to a more suitable one if needed. To do so, proceed as described below.
- Click Content in the top menu.
- If your organization uses Divisions, click the relevant Division.
- Click the video asset for which you would like to change the thumbnail.
- Click the thumbnail you would like to use.