Change the thumbnail of a video asset

Note: This article is no longer maintained. For updated information, please refer to the corresponding Admin App article. We recommend updating your links if you’ve linked to this article.

When you upload a video asset to your library, Showpad automatically generates some thumbnails based on video frames from your asset and chooses a default thumbnail. The thumbnail is what the user will see when accessing the Experience or folder the asset is in. It is important that the thumbnail accurately reflects what the video is about. Showpad generates a thumbnail that reflects the middle of the video, and you can change it based on your preference. 

Users can also change the thumbnail of videos they record using Showpad video, and this article details how. 

See how it looks

Do this step by step

1. Click Library in the top menu. If your organization uses Divisions, click the relevant Division.
   
2. Select the video asset for which you would like to change the thumbnail. Click the pencil icon to edit the details.
   
3. Select the thumbnail option out of the available options. Thumbnail selections are generated at every 20 percent of the video. A 10-minute video would select thumbnails at the 0, 2, 4, 6, and 8-minute marks.