Delegate Division control to a Promoted Member

Divisions are separate content and user environments within a global Showpad organization. Each division is managed by one or many Promoted Members. A Promoted Member is a regular user who is granted additional permissions to allow them to set up and configure their division’s content structure, courses and paths, users and user groups, tags, filters, etc. The level of access is determined when an admin promotes them and chooses which granular permissions to grant them at that time.

Organizations that do not have multiple divisions can still promote members within their single instance as well.

See how it works

Key features

• Grant additional permissions to another user
• Delegate control to a division manager
• Promote members in single-division instances

You need this to succeed

• Administrator access
• Groups assigned to the selected division

The quick way to awesomeness

1. Click the Admin Settings icon in the top menu.
2. Click Divisions.
3. Select the Division in which you want to promote a user.
4. You can only promote users that are in a user group that has been assigned to this Division.
5. Click the Promote Member button.
6. Select the permissions.
7. Select the Notify user via email to send details about the new role.
8. Click Save.

Do this step by step

1. Click the Admin Settings icon in the top menu.
2. Click Divisions.
3. Open the drop-down list and click the Division in which you want to promote a user.
   
4. You can only promote users that are in a user group that has been assigned to this Division.
   To add one or multiple user groups to the division, click the Edit button and select the relevant user group(s).
   
5. Click the Promote Member button.
   
6. Select Promoted Member from the group that is assigned to that division. Select the check boxes to give the Promoted Member corresponding permissions.
   
   • Manage Content: Add, remove, change content in the organization.
   • Manage Experiences: Allow adding, updating, removing Experiences.
   • Manage Tags: Allow managing and editing tags.
   • Manage Courses & Paths: Create courses and paths to assign to users.
   • Manage Discussions: View and manage the discussions under Collaboration.
   • Manage Spotlights & Announcements: Create and distribute announcements and highlights to users.
   • Manage Users & Groups: Create and manage users/groups in your organization.
   • View Content Reports: Generate reports for Content users.
   • View Coach Reports: Generate reports for Coach users.
7. Select the Notify user via email checkbox to send an email to the Promoted Member with details about his new role. This is the message we send:
   
8. Click the Save button.
9. If you would like to demote a user at any time, return to the Settings, Divisions page and either Edit to change specific capabilities or Revoke All with the click of a button. 
   

Depending on the options you enable as an administrator, Promoted Members will see different tabs in Showpad's Online Platform.
Promoted Members will always see the users for the selected division. However, if the Manage Users & Groups was not activated, it will not be possible to add, update, and remove users.
Here you can see how it looks for some Promoted Users on Showpad's Online Platform:

Manage Content & Experiences is enabled but Manage Courses & Paths is disabled
 Manage Spotlights & Announcements is enabled

Note: When you send an announcement to all users as a Promoted Member, all user groups that fall under your divisions will receive your message.

See Reporting is enabled