Prevent Share invites from going into the Spam folder

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You can take several steps to prevent a Share invitation from ending up in a customer or prospect's Spam folder.

The quick way to awesomeness

1. Default email body

When sellers send Shares to their prospects, they must include content in the email body. Empty Share emails containing only a link can look suspicious to spam filters. 
To ensure there's always content in the email body of their Shares, they can set a default email body on their mobile devices.

See how users can create and use a default email body template on Showpad's mobile apps.

2. Create email templates

You can make it simple for sellers to include content in the email body of their Shares by creating email templates. The templates you create and assign to Experiences are accessible to users when they share content via email on the Web App, Windows Desktop App, and iOS. Shares with content in the email body are much less likely to be sent to their prospect's Spam folder.

Learn how to create and manage email templates for your sellers. 

3. Set up your sending domain within Showpad 

By default, Shares are sent from our "share@showpad.com" email address. For Online Meetings, the invitations are sent from "meetings@showpad.com".
When you allow Showpad to send Shares and Meeting invites from your domain, email Shares are sent from your user's email address, making it less likely that they will end up in the Spam folder.

This takes a small IT effort from your side, but we will help you through the process.

Find out how to set up sending domains for Showpad.

Note: Showpad admins must set up the sending domain. If you are not an admin, please contact your administrator.