There are several steps you can take to prevent the Share invitation to end up in the Spam folder of customers or prospects.
The quick way to awesomeness
1. Email body
When sales reps send out Shares, it's important they use an email body and not send out empty shares. Empty Share emails can look suspicious to the stronger spam filters because it contains only a link.
To make it easier to implement this, they can set a default email body.
Find more info on setting a default email body here.
2. Set-up your sender domain within Showpad
By default, shares are sent out from our "firstname.lastname@example.org" email address. For Online Meetings, the invitations are sent from "email@example.com".
By allowing Showpad to send Shares and Meeting invites from your domain, these emails can be sent out from your user's email address which will make it less likely that the emails to end up in the Spam folder.
This takes a small IT effort from your side, but we will help you through the process.
In this article, you can find all information necessary.
If you need any help, don't hesitate to contact firstname.lastname@example.org
Note: Setting up the sender domain needs to be done by Showpad admins. If you are not an admin, please contact your administrator for more info.