Guide to Integrating Showpad and MS Dynamics – Showpad Help Center

With the Showpad and MS Dynamics integration, users can significantly increase visibility about which content was shared with buyers and how they interact with it, all within one or more MS Dynamics environments. This guide describes how to set up the integration with MS Dynamics step by step.

Note: Logging activity to MS Dynamics is currently available on Showpad's Web app, the Windows Desktop app, and iOS app.

See how it works

Key features

See Showpad sharing activity in MS Dynamics 2013, 2015, 2016, and 365 using the Showpad Insights app
Log activity to a Microsoft Dynamics 365 object (account, opportunity, contact, or lead)
Open the Web app from within MS Dynamics

You need this to succeed

Showpad Ultimate plan
Admin privileges on both the Showpad and MS Dynamics platforms
MS Dynamics primary user email address must match the Showpad user email address
MS Dynamics 2013, 2015, 2016 integrations need on-premise installation files
MS Dynamics 365 integration uses the Showpad app available in AppSource
MS Dynamics 365 integration can use the Entra ID tenant ID

Do this step by step

To configure the Showpad and MS Dynamics integration, follow these four articles.

Installing the Showpad Insights App in MS Dynamics
Learn how to install the Showpad Insights App using AppSource or importing the installation package.
Enabling Showpad activity logging for MS Dynamics 365
See how you connect MS Dynamics and Showpad using the settings in the Online Platform.
Making the Showpad Insights App visible in MS Dynamics
Configure the security roles and forms in MS Dynamics, to let users see the Showpad Insights App.
Embed Showpad within MS Dynamics
Include Showpad as a Web tab within a dashboard so users can access their courses and content without leaving their CRM.

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