Configuring advanced security settings for users

What's in it for you

As an admin, you can configure the password settings and requirements for your users to increase security. For example, if users want to create a new password, you can set which criteria it needs to meet.

Key features

• Set a minimum number of characters
• Must be different from the previous one
• Must include at least one non-alphanumeric character
• Configure password to expire after 90 days
• Set a period of inactivity after which the users are logged out automatically

Do this step by step

1. Click the settings gear button.
2. Click Admin Settings.
3. Click Security.
4. Under Password Requirements, select all relevant checkboxes. If you configure the password to be expired after 90 days, users will need to reset their password every 90 days by entering the old password and a new password, different from the previous one
5. To set an automatic logout timeframe for users on the mobile apps and the Web app, you can select the following options. These settings also apply when using Single Sign-On (SSO) with Showpad.
   • Never: Users will never be logged out of the Showpad mobile apps.
     On the Web app, they are automatically logged out after 24 hours of inactivity. Users who select the Remember Me option on the login screen of the Web app will stay logged in for 2 weeks of no activity. Note that when logging in through SSO, the Remember Me option is not available for them.
   • Log out automatically after: Users will be logged out of the Showpad mobile apps after inactivity longer than the selected hours.
     On the Web app, they will be logged out after inactivity longer than the selected hours.
   If you don't have the Log Out User settings available, users will be signed out automatically from the Web app after 24 minutes, except if they selected the Remember Me option.
   
6. Click the Save button.