Configuring advanced security settings for users

As an admin, you can configure the password settings and requirements for your users to increase security. For example, if users want to create a new password, you can set which criteria it needs to meet. You also want to control how long your users remain logged in to Showpad after a period of inactivity. 

Key features

• Set a minimum number of characters
• Must be different from the previous one
• Must include at least one non-alphanumeric character
• Configure password to expire after 90 days
• Set a period of inactivity after which the users are logged out automatically

Do this step by step

1. Click the settings gear button.
2. Click Admin Settings.
3. Click Security.
4. Under Password Requirements, select all relevant checkboxes. If you configure the password to be expired after 90 days, users will need to reset their password every 90 days by entering the old password and a new password, different from the previous one
5. To control how long your users remain signed in on Showpad, you can change the settings in the Session Duration section. 
   • Default: Users will remain logged in on the Web app for 24 hours, the Showpad plugins for 1 hour, and the Windows Desktop app for 2 weeks. They will never be signed out of the Showpad mobile apps.
     On the Web app, they are automatically logged out after 24 hours of inactivity. However, if users select the Remember Me option on the login screen of the Web app, they will stay logged in for 2 weeks of no activity.
   • Custom: Users will automatically be logged out after the selected amount of hours of inactivity. However, if users select the Remember Me option on the login screen of the Web app, they will stay logged in for 2 weeks of no activity.
     To set an automatic logout timeframe for users on the mobile apps and the Web app, you can select the following options in the Session Duration section.

   Note: These settings also apply when using Single Sign-On (SSO) with Showpad. However, when using SSO, the Remember Me option is not available for users.

6. Click the Save button.