Best practices for uploading videos in Showpad Updated September 18, 2023 21:35 When you add a video to your Content Library, you can use these best practices to make sure that your file uploads fine and does not take too much time to process. It is possible to use HD content and these recommendations can be used if your video file is not displayed correctly on the devices of your users. If your users use Showpad's Web app, we will stream the video from our servers to the screen. The quality of the video depends on the internet connection speed. This ensures that viewers can also see video even when they have a less good internet connection. You can also decide to not have the file processed. In that case, the original file will be streamed in its original quality. When downloading the video, it will always be the video in the original format and quality. Key features Upload video files to Showpad Use the following extensions:.mov, .wmv, .mp4, .m4v, .3gp, .mpg, .mpeg, .avi, .asf, .flv Some video formats are platform specific. A .mov file won't play on an Android device for example You can upload a file size of up to 4 GB. See the Supported file types article to verify the file types and recommended sizes of your video files. Check the documentation of your device to see what movie files can be played Special codecs to compress file size, like DivX (AVI), are not supported Use these recommended settings when the video plays incorrectly You need this to succeed These minimal settings will always work when creating videos for Showpad. Larger videos than these will also work, but these are good starting points: mp4 Format 25 or 29.97 fps frame rate 6-8 Mbps Bit Rate 1280 x 720 resolution Do this step by step It's recommended to save your video in .mp4 format, to make sure the processing of the video goes smoothly. To convert to .mp4, you might need a tool. You can ask the original video creator to export the file with these recommended settings, or use the following free tools to convert the video file.Handbrake (desktop tool)Cloud Convert (web-based tool)This tool is great for basic converting. However, the free account has its limitations with processing large, high-quality videos. To ensure optimal playback on Showpad, please make sure the following attributes are close to the following values:Frame Rate: 29.97Bit Rate: 6-8Mbps Make sure your resolution isn't unnecessarily high. When a video is uploaded, we will reduce it to an optimal resolution for Showpad use. Before uploading a video set the resolution to about 1280x720. Always take into account that when you're uploading a large file, it might take a while for the file to get processed. When you upload a video file to Showpad, we automatically generate a thumbnail. This thumbnail is the middle frame of your video. You can select a different thumbnail by clicking on the file. If you're using the Showpad Web app where video content is streamed, the following formats are compatible: Container Video Codecs Supported with Container No Container DV/DVCPRO, AVC (H.264), HEVC (H.265), MPEG-1, MPEG-2 Audio Video Interleave Uncompressed, DivX/Xvid, DV/DVCPRO Adobe® Flash® AVC (H.264), Flash® 9 File, H.263 Matroska AVC (H.264), PCM, MPEG-2, MPEG-4 part 2, VC-1 IMF JPEG 2000 (J2K) MPEG Transport Streams AVC (H.264), HEVC (H.265), MPEG-2, VC-1 MPEG-1 System Streams MPEG-1, MPEG-2 MPEG-4 Uncompressed, AVC Intra 50/100, DivX/Xvid, H.261, H.262, H.263, AVC (H.264), HEVC (H.265), JPEG 2000, MJPEG, MPEG-2, MPEG-4 part 2, VC-1 MXF Uncompressed, AVC Intra 50/100, DNxHD, DV/DVCPRO, DV25, DV50, DVCPro HD, AVC (H.264), JPEG 2000 (J2K), MPEG-2, Panasonic P2, SonyXDCam, SonyXDCam MPEG-4 Proxy QuickTime® Uncompressed, AVC Intra 50/100, DivX/Xvid, DV/DVCPRO, H.261, H.262, H.263, AVC (H.264), JPEG 2000 (J2K), MJPEG, MPEG-2, MPEG-4 part 2 WMV/ASF VC-1 Related articles Upload files to the Content Library Showpad File Processing explained Best practices for uploading PDFs and resolving common issues 2023 Sync Google Drive content with Showpad